Ispi Hotel Cikarang Festival

Explore Ispi Hotel Cikarang Festival
8.4
Very Good
From 556 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Ispi Hotel Cikarang Festival
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Bedroom (50)
Ambiance (49)
Staff Friendliness (48)
Surroundings (44)
Accessibility (39)
Family Friendly (33)
Hotel Area (33)
Check-in/out Time (32)
Bathroom (31)
Distance to City Center (30)
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Traveler Reviews Ispi Hotel Cikarang Festival

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Customer reviews
N***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The staff is friendly, the facilities are according to the price
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n***l
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10.0
/10
Reviewed 1 week(s) ago
It's fun, perfect for some me time when you need some alone time. The staff is also friendly. It's close to the city center, and there are lots of snacks.
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Y***n
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
Perfect for bringing kids, there's a swimming pool that makes kids happy, and delicious food!
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S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, family hotel, super friendly staff, super quick receptionist 9/10
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2 people find it helpful
echa p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and very helpful, this is my second stay here. Access to Matador Waterpark is also just a short walk to Cifest.
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1 people find it helpful
Achmad R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is nice, there is a swimming pool.
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A***n
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Overall, it's ok for this price.
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable, the room is clean, the bathroom is clean
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very satisfied staying here and comfortable
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
The AC isn't cold, but the service is fast and friendly. The pool needs to be fixed, hehe, so it's nice to look at.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
According to needs, comfortable, clean and close to the main road.
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1 people find it helpful
Z***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, the hotel location is affordable, the rooms are clean, the toilets are clean.
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H***i
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Staycation
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8.7
/10
Reviewed 12 week(s) ago
Friendly staff, clean environment. Only some facilities are in need of updating, such as the smart TV.
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+3
2 people find it helpful
L***A
icon-origin-TRAVELOKA
7.1
/10
Reviewed 12 week(s) ago
The room was clean, but unfortunately, the AC wasn't cold, as other guests commented. The sheets and pillowcases were yellow, and it's recommended that they be replaced for better comfort. The mini fridge also wasn't cold. The bathroom mirror was yellow. The food wasn't very varied and the taste was mediocre. Since the ISPI takeover, the hotel's quality has declined. It was better when it was under IBIS management. The plus side is the staff service is good. The receptionist is friendly. The security is also friendly and polite. I chose this hotel just for the kids to swim. However, the pool isn't as good as it used to be. One area of the kiddie pool is no longer active. There are too many leaves in the kids' pool and it's not cleaned. The bathroom is also poor, with see-through glass, a door that won't lock, and no lights. The only thing that makes it comfortable is the adult pool. Hopefully, there will be improvements in the future.
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E***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Service is good, security is good. Unfortunately, the swimming pool is very dirty, especially the children's pool.
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e***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Highly recommended for a family vacation with access to a fun swimming pool for the kids. The staff is friendly and responsive, and makes you feel at home. Initially, my husband chose a smoking unit, but when he arrived, the smell of cigarettes was very strong, not child-friendly, as it is a room with a smoking area. 😁 Then I tried to ask for a non-smoking unit, and it turned out I was very happy. The staff was very responsive. Thank you ISPI Hotel. 🙏🤗
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Debby S.
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Staycation
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8.4
/10
Reviewed 17 week(s) ago
It was pleasant. Check-in was quick. The hotel is located on the side of the road, but the room wasn't noisy from traffic. The pool is also a Matador waterpark, so it was busy. The cleanliness needs improvement. The room floor was very dusty. The sofa and sheets had lots of stains, although they were clean. The bathroom would be difficult for someone overweight, hehe, it's very cramped.
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2 people find it helpful
andhika i.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The staff is friendly, the breakfast variety is quite good, but the bathroom door has no lock and some of the locks are loose so the door doesn't close tightly.
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A***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Guddd laaahhh... Just to rest because it was late on the road, not bad.
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Muhammad R.
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9.4
/10
Reviewed 19 week(s) ago
everything is okay, only the room is not very clean
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