Very bad Vacation to stay here actually I often have come to stay here but this time i don’t know why I think I get wrong person to check in with them
First thing not polite to me and then I request to late check out but he said have to charge for one more night without informing anything and no information to me so I have to ask what’s that (why so hotel have to explain me just say one word you have to pay ???). I said give me the details of late check out and he said if you want late check out have to be pay then I am okay to pay but give me for more information details please ,I know I am late for check out 2-3hours have to pay full day? And then look at me so sad 🙁😕 , I just want hotel to explain information step by step because every step is money and ask guest what the way they want to be and please don’t talk racist and look racist
Actually I paid more than ¥70,000 per night and I get this experience so no way next time
Thank you ,