We really enjoyed our stay in the apartment (senior studio with balcony ). It was all that we needed and right next to the pool which was handy . It was really handy for the train station and close to all the trams which meant that it was a great place to explore the area as well as France and Germany . Our only slight problem was the we only had 1 towel each for the 5 days and one pillow (we prefer two) and there was no one there that could give us more . Breakfast was basic but nice and the man serving breakfast was lovely and friendly . Good fridge and freezer , a great stay and would recommend !

The room structure was very inconvenient and unsafe. There were logs of wood jutting out in the form of tables or something like that. And it was very hard to communicate with the hotel staff. Will not stay again.

This place is off-site. The entrance has stairs, not friendly for travelers with big luggage, which I think should be most of the cases. It is clean. Served the basic needs.

Apartment was very spacious, clean with double bed which was very soft and comfortable (pillows a bit hard but not the end of the world). There’s a dining table with chairs as well as a desk and long sofa/seating area in the room alongside a fridge, microwave cooker, kettle, iron - bathroom also very clean and spacious with shower. Location is 5 minutes walk from Basel SBB train station and main tram area, airport bus leaves from outside train station so transport options were perfect. Food choices and supermarkets very limited unless you walk more towards the cathedral and the Rhine. Check out us 10am which is a bit disappointing but for an extra CHF 42 (around £40) late check out was easily arranged. There were no property staff in the apartment building so contact with staff was literally zero. Access is given by code which is entered at main door and for room.

The hotel had a comfortable room, delicious breakfast options, friendly food servers, and a convenient location.

Good for a cheap short business stay but no more than to sleep in. If with my wife she would not have been happy, read on……. Near rail station and reasonable price but road very noisy,small rooms that are not very well decorated. More like a white prison cell vibe. Hard white floor no carpets, no pictures, no comforts, in little chair and hard plastic stools. Low bed, no head board flat pillows, Bathroom and kitchenette well appointed. Access is all via PIN numbers and emails. Lose your pin or phone/email and there is no one to help. Bar on ground floor OK, nice staff and breakfast was modest buffet. My friends room had dog hair all over the floor. It looked nothing like the pictures of lovely rooms on Hotels.com. Pool was more like a small paddle pool. Overall it was OK to sleep in and cook if you want but not nice to eat in or live in the room. TV promised many channels but had limited reception. No international channels. At least the WiFi was free and worked most (not all) the time. Patio side shutters were closed and could not be opened. They also allow smoking on the balcony. So your neighbours smoke drifts into your room at night if your door is not fully shut. Glad to be leaving. Probably the worst overall apartment hotel I’ve ever stayed in.

The property was fine, more targeted at longer term stays. A bit tired but clean enough. Felt safe enough for me on my own, shower was hot, didn't notice too much road noise. Overall it was fine for a place to sleep in an otherwise extortionate city! Very handy for train and tram.

Very clean and comfortable. Fantastic place, helpful staff, used the gym and spent time in the shared office to get some work done. I’d Recommend any-day

Ok place to stay with a small kitchenette, close to the train station & shops, and food places that are open relatively later during the evening. Note: there is no reception deck. You have to connect through emails/ calls. The same code is used to enter the building, your room, and other sections. The issue is that one is supposed to get code a day in advance, which has not worked well for 2 times I have stayed here. One gets a quick response after contacting the Vision Apartments support team directly. Messaging from the Expedia app doesn't get a fast response from the hotel/apartment provider.

Lack of ventilation a/c

Booked at 2:00 pm. Did not get entry code until 9:00 pm, and only after direct phone call. Very, very unacceptable. Also, way to warm and no air conditioning or air flow. Had to leave window open and terrible traffic noise. Otherwise, good location and average apartment.

Good location for transport near main station. Nice if a little small room. Building itself a bit sad. Check in process could have been easier and clearer (had to email copies of IDs of both people staying to get a code). Owners did not provide the Basel Card as is normal in Basel and I had to go to Tourist Info to get it. It should just be sent with the booking.

I like these apartments, they are an easy walk from the station. They are simple but smartly done. The sound proofing on the windows is excellent and if you are in a room at the front of the building you need it. The TV reception is a bit sketchy for the foreign channels but the WiFi is good enough to watch things on your own devices.

Weekend in Mainz

The communication from the property was perfect. Every door (outside, room, pool, laundry, fitness, ...) is controlled by your code. It's quite brilliant!

It was close to the tram station

I was supposed to receive an email 24 hrs before checking for the checking instructions, i never received it. When i got the place there was nobody there to help us out. There’s no front desk.We had to call a phone number that is posted on the front door multiple times to get my access code. Several hrs later I received the email and the code wasnt working i had to call back again. When i finally was able to get in the studio the place was not clean, there was dust everywhere the floor was dirty, the curtains, the walls had stains and the comforters was dirty. There was no one in the premises to help us out. Very disappointed, its a shame because is located in a place close to the SBB and to far from the city center.

Room was modern with good amenities. Properties was a short walk from the train station. Check-in was a bit concerning (submit passport and other details in advance and receive key code before arrival) as there was no check-in at the property but all worked well. Basel card (transport and discount card) was waiting for us in our room. Would choose to stay here again.

Poor communication Never received emails/ codes etc Had to wait 2 hours Room great but TV not working (most channels blank or no signal) Then not aloud to have late checkout

My stay was awful; I wound up leaving early. The room had zero fan and air movement; I traveled in June, and it was pretty warm. I knew there would be no AC but imagined that I could have an open window and a fan. Unfortunately, the hotel was window cleaning while I was there - there was a sign indicating this would be happening, but it continued two days PAST the end date. Two mornings in a row, I got an early knock at my door to close my window for cleaning. Being jet-lagged and not sleeping well anyway (due to the heat and general discomfort of the room), I found this wake-up call ENORMOUSLY frustrating. I attempted to get a refund for my last night so that I could go someplace else and get a good night of sleep, and they refused it and told Hotels.com that there was no work going on. Even after I sent photos of the window cleaners right outside of my window that morning, they wouldn't budge. Will never, ever go back or recommend this place (and that's a shame as I am a business traveler and this place would have been wonderful if not for the terrible ventilation and stagnant air in the room when you're forced to sleep with your windows closed for the window cleaning that wasn't supposed to be happening!)