The Concept Hotel KL - Batu Caves
Explore The Concept Hotel KL - Batu Caves
Overall Ratings & Reviews The Concept Hotel KL - Batu Caves
Traveloka (40)
Other sources (2)
9.0
Exceptional
From 40 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.8
Location
8.8
Service and Facilites
9.0
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Traveler Reviews The Concept Hotel KL - Batu Caves
Number of reviews per page
20
40
Customer reviews
K***A
Staycation
10.0
/10
Reviewed 5 day(s) ago
cheap, comfortable, clean, good service
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Verified Traveler
9.1
/10
Reviewed 6 week(s) ago
The best clean, fragrant, comfortable hotel.. simple budget hotel should be applied to all 2 star hotels, make this hotel a benchmark.. beautiful elevator.. simple interior but enough.. clean and fragrant room.. simple but enough for a quick business trip for someone who wants to save money and go fast
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Accommodation's Reply
24 Oct 2025
Hello! Thank you for your wonderful review. We hope to see you again soon.
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CC
Chafik C.
Transit
8.1
/10
Reviewed 6 week(s) ago
ya first arrived, thought it was a 3 * but staff kept stating it was a 2 *, I believe only due to the fact that the hotel is located in a Indian neighborhood and obviously they got mixed up between Michelin stars and hotel stars...lol, security an absolute 0,do not come to this hotel,u d risk loosing much more than just you're belongings.
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Accommodation's Reply
24 Oct 2025
Hi Chafik Chelali! We don't understand what's the meaning of Michelin stars or hotel stars here. You vomited in room and we changed your room in the midnight for free, but you continued to vomit in the second room and refused to pay for any cleaning or damage fee. Also, we have filed a police report regarding your abusive behavior towards hotel staff and guests in the lobby area.
N***r
Transit
8.2
/10
Reviewed 8 week(s) ago
Ok clean, there is an elevator which is convenient for the elderly. Only parking is a bit difficult because the area is crowded
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Accommodation's Reply
08 Oct 2025
Greetings, Shahmun binti Che Wen! Thank you for this review and please come again.
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RT
Rishanthi T. S.
Business
9.7
/10
Reviewed 16 week(s) ago
The staff was friendly and a very good stay at this place.
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Accommodation's Reply
14 Aug 2025
Hi Rishanthi T. S.! Thank you for the good review and we hope to see you again on your next business trip.
mh
mohamad h. s. b. o.
8.5
/10
Reviewed 24 week(s) ago
Comfortable and friendly staff. Can stay here again..
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Accommodation's Reply
17 Jun 2025
Best regards! Thank you and we look forward to welcoming you again.
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t
tuti
9.4
/10
Reviewed 24 week(s) ago
The hotel is ok, but the TV channel selection is not that great and the location is next to the highway which is noisy. Otherwise, the hotel cleanliness is tip top. Comfortable.
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Accommodation's Reply
16 Jun 2025
Hello Tuti! Thank you for this review and we look forward to welcoming you again.
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K***A
10.0
/10
Reviewed 31 week(s) ago
Very good and comfortable, spacious room
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Accommodation's Reply
02 May 2025
Thank you for this valuable review and we always welcome you back.
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A***A
9.7
/10
Reviewed 42 week(s) ago
Such a nice place to stay. Clean and friendly staff. Highly recommended
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Accommodation's Reply
24 Feb 2025
Thank you for recommending us to other travelers and please come again.
K***A
10.0
/10
Reviewed 47 week(s) ago
quite comfortable and safe and clean
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Accommodation's Reply
09 Jan 2025
Thank you for this valuable review and we always welcome you back.
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M***a
9.4
/10
Reviewed 47 week(s) ago
The best thing about this hotel is that it's close to Batu Caves, so it's nice😍😍
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Accommodation's Reply
09 Jan 2025
Thank you for this excellent review and we always welcome you back.
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D***N
5.0
/10
Reviewed 58 week(s) ago
I never stay at room I can't cancel and can't change the date.
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Accommodation's Reply
24 Oct 2024
Hi Damendran Damendran! You should contact Traveloka team for necessary assistance instead of giving an invalid review here as you never checked-in.
AS
ABDUL S.
8.8
/10
Reviewed 62 week(s) ago
At first I was confused about finding the hotel, because it is located on the 2nd floor of the mall and you have to enter from the back of the mall.
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Accommodation's Reply
01 Oct 2024
Hi! You gave the wrong review because our entrance and lobby are on the ground floor.
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A***n
9.4
/10
Reviewed 63 week(s) ago
Its very god hotel near batu caves. The staff is very friendly.
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Accommodation's Reply
19 Sep 2024
Thank you for the honest review and we look forward to welcoming you again.
z***n
Business
8.5
/10
Reviewed 67 week(s) ago
Everything is good ☺. View is good.
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Accommodation's Reply
06 Sep 2024
Thank you for the good review and we hope to see you again on your next business trip.
S***i
Business
6.4
/10
Reviewed 75 week(s) ago
TV x can watch. lit but loading. no mineral bottles in the room. parking is difficult. jammed in front of the hotel. but the room is beautiful. sleep comfortably.
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Accommodation's Reply
29 Jun 2024
Greetings! You are welcome to contact our 24-hour reception desk for the necessary assistance regarding the TV during your stay. Each floor has a water station with an unlimited supply of hot, cold and warm. Finally, there is plenty of public parking around the hotel building.
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i***o
Transit
8.2
/10
Reviewed 79 week(s) ago
hotel ok.. blik ok comfortable. just 1 night stay. only parking pyh ckit bl late at night. industrial area. The price is reasonable.
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Accommodation's Reply
01 Jun 2024
Thank you for this valuable review and we look forward to seeing you again.
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MR
M Rahmi
9.4
/10
Reviewed 95 week(s) ago
Very clean, helpful CS. Affordable price. Thank you.
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Accommodation's Reply
09 Feb 2024
Hi Mustika Rahmi! Thanks for the good review and we hope to see you again.
MM
Mastri M.
9.7
/10
Reviewed 112 week(s) ago
Clean, comfortable, hotel very close to Batu Caves.
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Accommodation's Reply
09 Oct 2023
Hello Master! Thank you for this valuable review and please come again.
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AL
AMANEE L.
9.4
/10
Reviewed 113 week(s) ago
Very impressed. If I have the opportunity to travel to Kuala Lumpur, I will definitely go back and stay here. The staff take very good care of us.
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Accommodation's Reply
19 Oct 2023
Hi Amanee Lateh! Thanks for the good review and we are glad to hear that you enjoyed our hospitality. Till we meet again.
Number of reviews per page
20
40
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