Palace Long Hai Resort

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Overall Ratings & Reviews Palace Long Hai Resort

Traveloka (102)
Other sources (8)
9.2
Exceptional
From 102 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

9.1

Location

9.1

Service and Facilites

9.1

People often mention about Palace Long Hai Resort
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Family Friendly (14)
Hotel Area (12)
Room Space (11)
Variety (11)
Staff Friendliness (10)
Taste (10)
Distance to City Center (9)
Bathroom (9)
Surroundings (8)
Wifi (8)
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Traveler Reviews Palace Long Hai Resort

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Customer reviews
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Man K.
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
I love it and will be back
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thanh s. p.
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Staycation
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8.2
/10
Reviewed 11 week(s) ago
Everything was great, just the first check in had too many technical problems (air conditioning, water faucet, phone...)
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Accommodation's Reply
26 Sep 2025
Palace Long Hai welcomes Thanh, Thank you for taking the time to share your experience at the resort. Palace appreciates your comments. The Palace team is committed to always trying to improve the quality of service to bring great experiences to customers. We hope that you will continue to choose Palace as your family's resort destination in the future so that Palace has the opportunity to serve your family to have an even more wonderful vacation. Sincerely, Palace Long Hai resort.
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Minh T. D.
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Leisure
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8.5
/10
Reviewed 14 week(s) ago
It's ok. Service could be better.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Palace Long Hrai welcomes you Minh, Thank you for choosing Palace as your family's resort destination. The resort appreciates your comments. The resort team always strives to improve the quality of service to bring a wonderful experience to our customers. Sincerely, Palace Long Hai resort.
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N***i
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Staycation
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9.7
/10
Reviewed 16 week(s) ago
Mosquito room, delicious breakfast, quite chill swimming pool, crowded on weekends but a bit expensive
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Palace Long Hai welcomes you, Thank you for taking the time to share your experience at Palace. The resort is very pleased to know that you are satisfied with the cuisine at the resort. The resort appreciates your comments. The resort team always strives to improve the quality of service to bring great experiences to customers. The resort hopes that you will continue to choose Palace as your resort destination with your family in the future so that Palace has the opportunity to welcome and serve your family better. Sincerely, Palace Long Hai resort.
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D***h
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Staycation
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8.5
/10
Reviewed 19 week(s) ago
Suitable for relaxation, friendly staff, delicious breakfast buffet with many dishes
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Palace Long Hai welcomes you, Thank you for taking the time to share your good experience at the resort. The resort is very pleased to know that you are satisfied with the service, cuisine and staff at Palace. Your good review is the motivation for the staff to continue to strive to improve the quality of service to bring great experiences to customers. Sincerely, Palace Long Hai resort.
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N***N
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Staycation
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8.5
/10
Reviewed 19 week(s) ago
My family had a short vacation here and was very satisfied. The rooms are comfortable, the staff is lovely, the food at the restaurant suits my taste and the prices are reasonable. The refreshment counter is a bit expensive but delicious. I like the coffee here. The scenery is beautiful so you can take lots of virtual photos.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Palace Long Hai welcomes you, Palace thanks you for taking the time to share your experience at the resort. The resort is very pleased to know that you are satisfied with the scenery, service and staff of Palace. The resort appreciates your comments. We hope that you will continue to choose Palace as your resort destination with your family in the future. Sincerely, Palace Long Hai resort.
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trieu n.
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10.0
/10
Reviewed 19 week(s) ago
Great space, fully equipped, private, delicious food
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NGUYEN T. A. H.
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10.0
/10
Reviewed 20 week(s) ago
Very ok, will come back. Friendly and enthusiastic staff, let me check in early
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Palace Long Hai welcomes you, Thank you for taking the time to share your good experience at Palace. Your good review is the motivation for Palace team to continue to strive to improve service quality to bring great experience to customers. Sincerely, Palace Long Hai resort.
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N***n
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10.0
/10
Reviewed 21 week(s) ago
Very good. Will come back. [Make an engaging introduction] [Share more about your experience] Space/facilities: [Share your thoughts about the space and facilities of the hotel] Food: [Share your thoughts about the food served] Support staff: [Describe your experience to the hotel staff] Highlights: [You can talk about what made the trip memorable] Price: [Share your views on the value for money] Location: [Share more about the location of the hotel, for example if it is near any attractions/dining spots]
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Vu Thi T. L.
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6.7
/10
Reviewed 23 week(s) ago
Beautiful resort, close to the center, clean and beautiful beach right next to the bustling Dinh Co beach. However, I am not satisfied with the room arrangement of the resort. My family arrived after lunch, wanted to check in to rest because there were elderly people and children, but had to wait nearly 2 hours to check in, and some other families were similar. Meanwhile, guests in groups who arrived more than 1 hour later were able to check in immediately. Why are rooms given priority to large groups when my family had booked and paid in advance but had to wait. I will not return even though I quite like the space of the resort.
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3 people find it helpful
M***M
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Staycation
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10.0
/10
Reviewed 23 week(s) ago
Thank you for giving my family a wonderful vacation.
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1 people find it helpful
n***n
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Staycation
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9.7
/10
Reviewed 24 week(s) ago
Suitable for families with small children. Large swimming pool with separate area for children to play. Clean, beautiful and quiet room space. Small separate living room and then bedroom. Next to Dinh Co. If you want to eat delicious seafood at night, it's a bit far. Across Phuoc Hai embankment, there is Quy Map restaurant with delicious and cheap food.
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1 people find it helpful
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Huỳnh N.
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9.4
/10
Reviewed 24 week(s) ago
Everything is fine. The only thing is that the natural beach is too close to the locals and there are too many people coming so it feels like there is no privacy.
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D***h
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10.0
/10
Reviewed 27 week(s) ago
beautiful resort. right on the beach. clean and spacious rooms. airy grounds, with a play area for children. overall 9 points minus 1 point when calling the reception before checking in is very difficult.
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1 people find it helpful
Nguyễn G.
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Staycation
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10.0
/10
Reviewed 27 week(s) ago
Extremely friendly staff, delicious food, airy and clean space
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4 people find it helpful
Y***n
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Staycation
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6.5
/10
Reviewed 27 week(s) ago
The resort allowed karaoke speakers to be brought in to sing right at the bar, which was very noisy and affected the experience. The female bar staff's attitude towards customers was also not good. When bringing drinks to customers and asking what they were, they said they didn't know. The beach was also a public beach and not very clean.
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3 people find it helpful
Kim B. N.
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10.0
/10
Reviewed 28 week(s) ago
I have been here twice a month, very satisfied with the experience from the staff to the service.
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1 people find it helpful
K***G
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Staycation
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9.6
/10
Reviewed 29 week(s) ago
I booked 2 sea view rooms, because I booked close to the departure date and it was on the weekend so it was quite expensive. * Satisfaction points: - location: close to Dinh Co, close to the sea - campus: green, lots of trees, fresh - has a small swimming pool that kids quite like - breakfast is just enough to satisfy - nice, clean room although not very spacious but quite ok - staff are very enthusiastic and friendly, support customer feedback well. - the food at the restaurant is delicious, quite ok, my mother likes the restaurant's sea bass, I like beer and pizza. - I had 2 meals at the restaurant and 1 time outside: comment, the restaurant's food is much more delicious than outside, however, the seafood is limited so I chose 1 meal outside, however, the restaurant's price is equivalent and the food is very delicious, although there is not a variety of seafood but a variety of other dishes, such as European and Asian. - the beach is shared but in the morning there are staff working hard to clean. * Not satisfied: - Poor soundproofing - The 2 rooms I stayed in were close to the park, people often encroached on the resort grounds to sit and avoid the sun, then drank and sang karaoke, which was very noisy, and I couldn't take a nap. At night, people hung hammocks right on the tree next to the room, sat and played, then joked and cursed until morning, and couldn't sleep. I reported it and was supported very quickly and enthusiastically, and the check-out time was extended, but I think the hotel should have taken measures because this is a huge minus point of the resort. Note: I hope the resort will take measures to improve because I find this a pretty ideal place for me and my family. I will definitely come back.
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2 people find it helpful
Tran T. A. D.
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9.7
/10
Reviewed 29 week(s) ago
My family and I had a perfect vacation here. Cool green space, close to the beach. Warm swimming pool, can swim for a long time without getting cold. Enthusiastic staff. Convenient location, there are many restaurants near the resort, no need to drive. Breakfast buffet has a few dishes. Suitable for those who like Western food!
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2 people find it helpful
Kim B. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The staff here are very enthusiastic, speak softly, and help with everything I need. I lost my slippers at the swimming pool. The staff also helped check.
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1 people find it helpful
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