Hello, Thank you very much for choosing our hotel and for taking the time to leave such a detailed and warm review! We are delighted to learn that you were satisfied with our location, room comfort, tea service, and the surrounding environment. Providing you with a stay experience that feels like home is our constant goal. We look forward to your next visit and will continue to provide you with even better service. Thank you again for your support and recognition, and wish you a happy stay! —Sincerely, the hotel team

Dear Sir Mdm Thank you for sharing your feedback and letting us know about your most recent experience with us at Yu Hotel Chinatown Kuala Lumpur. As a brand that constantly focuses delivering heartfelt experiences to our beloved guests, we are glad to learn that you have enjoyed your stay to the fullest. We look forward to welcoming you again soon for another joyous experience. Sincerely, Raymond Hotel Manager

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We’re glad to hear you appreciated the Chinese ambiance and found our hotel to be a pleasant place to stay. Your comment about the soundproofing is very valuable to us — we truly apologize for any inconvenience this may have caused during your stay. We will certainly take this into consideration as we continue to improve our facilities for a better guest experience. Thank you again for your honest feedback. We hope to welcome you back in the future and provide you with an even more comfortable stay. Warm regards, Yu Hotel Team

Hi Pn Sri, Thank you for your positive review! We're glad you enjoyed our convenient location in Chinatown, the friendliness of our staff, and the comfort of our beds. We've noted your feedback regarding the direction of the air conditioning, and we'll be working on a solution to make it more comfortable for future guests. We truly appreciate your kind words and helpful feedback. We look forward to welcoming you again on your next trip to Kuala Lumpur! Best regards, Yu Hotel Team