The stay here was pleasant, close to Malioboro, etc., comfortable, and quite clean. There were only a few drawbacks:
1. Toothpaste, toothbrush, or shampoo were not provided in the bathroom.
2. There was soap provided, but it seemed like a used bottle. When I smelled it, it smelled really bad, so I ended up buying my own.
3. The cleaning staff and receptionist didn't communicate well. I requested a 1 PM check-out, and the receptionist said they would allow a 1 PM check-out. When the check-out time came, I was told to check out at 12 PM by another receptionist, who blamed the app for requiring a 12 PM check-out. That's each hotel's policy. If check-in/check-out requests aren't allowed, please close the request section to comply with your hotel's rules. That's the only downside, in my opinion. Receptionists need more training. I've worked as a hotel receptionist, so I understand!
Next time I want to stay here again, because it's easy to get to everywhere, hopefully the reception can be improved.