Citadines Gatot Subroto Jakarta
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Overall Ratings & Reviews Citadines Gatot Subroto Jakarta
Traveloka (309)
Other sources (18)
9.3
Exceptional
From 309 reviews
Provided by travelers on
Cleanliness
9.6
Room Comfort
9.5
Meal
9.3
Location
9.4
Service and Facilites
9.4
People often mention about Citadines Gatot Subroto Jakarta
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Room Space (36)
Staff Friendliness (34)
Bedroom (34)
Ambiance (33)
Bathroom (33)
Accessibility (32)
Hotel Area (32)
Family Friendly (31)
Distance to City Center (30)
Wifi (24)
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Traveler Reviews Citadines Gatot Subroto Jakarta
Number of reviews per page
20
40
Customer reviews
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
The hotel is very nice, clean and comfortable and the service is very good and friendly.
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1 people find it helpful
Accommodation's Reply
09 Nov 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
As receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Guest Service Manager
Verified Traveler
Staycation
9.1
/10
Reviewed 9 week(s) ago
Second time staying here. Chose it primarily for its excellent location. All good 👍
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Accommodation's Reply
28 Sep 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
As receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Guest Service Manager
t***a
Staycation
9.4
/10
Reviewed 19 week(s) ago
citadines So one of the best options for a staycation with the kids, I've been there twice. I'm sure I'll be back again.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Tamu yang Terhormat,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Guest Service Manager
I***h
10.0
/10
Reviewed 20 week(s) ago
The place is cool, the rooms are clean and really big.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Guest Service Manager
dini r.
Leisure
10.0
/10
Reviewed 20 week(s) ago
Staycation here is immediately amazing with the rooms, clean, spacious, nice and complete.
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Guest Service Manager
h***y
10.0
/10
Reviewed 21 week(s) ago
This hotel exceeded my expectations! The staff were friendly and helpful, the room was clean and comfortable, and the location was perfect. Highly recommend 👍🏻
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Guest Service Manager
a***y
10.0
/10
Reviewed 25 week(s) ago
[Engaging opening lines][Tell us about your stay] ]Atmosphere/Facilities: [Describe the hotel's atmosphere and facilities] ]Food: [Share your thoughts about the food provided] ]Staff Assistance: [Tell us about your experience with the hotel staff] ]Highlights: [Mention things that made your stay special] ]Price: [Give your thoughts about the value for money] ]Location: [Describe the location of the hotel, e.g. strategic location close to.]
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to provide us with your review at Citadines Gatot Subroto Jakarta!
We are happy to have met your expectations in service and quality standards. Shall you have any feedback please free to let us know as receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
G***i
10.0
/10
Reviewed 27 week(s) ago
Suitable for a vacation with family.
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Accommodation's Reply
26 May 2025
Dear Valued Guest,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
A***i
Staycation
10.0
/10
Reviewed 31 week(s) ago
Very comfortable, especially for a staycation with friends, you can cook for yourself too
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4 people find it helpful
Accommodation's Reply
02 May 2025
Dear Valued Guest
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
thomas H. K. A.
Staycation
8.5
/10
Reviewed 34 week(s) ago
The staff are incredibly helpful! Even though check-in was a little delayed, we were provided with satisfactory service. The place is so cozy. However, the breakfast could use more variety. Besides that, it's pretty awesome!
1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. Thomas,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are apology for the delay upon check in and our breakfast variety. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
Wisnu A. F.
9.4
/10
Reviewed 34 week(s) ago
Have stayed here many times. Always a family choice for short trips.
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Accommodation's Reply
08 Apr 2025
Dear Bapak Wisnu,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
AS
Astari S.
10.0
/10
Reviewed 36 week(s) ago
Been 5 times doing staycation here with my friends. Really comfy.
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Accommodation's Reply
03 Apr 2025
Dear Ibu Astari,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
N
NURFATIMAH
10.0
/10
Reviewed 46 week(s) ago
Amazing stay 6 star residence
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2 people find it helpful
Accommodation's Reply
19 Jan 2025
Dear Ibu Nurfatimah,
Welcome back ibu.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
Novi A.
8.5
/10
Reviewed 47 week(s) ago
So comfortable and satisfied staying at this properties 🥰
4 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Ibu Novi,
Warmest greeting from Citadines Gatot Subroto Jakarta.
Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta!
It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!
We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service.
Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.
Yours sincerely,
Fajri Rahmadoni | Asst. Guest Service Manager
Y***i
Leisure
10.0
/10
Reviewed 47 week(s) ago
Will come back here again if I go to Jakarta. Friendly staff, strategic location, great view
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1 people find it helpful
Accommodation's Reply
12 Jan 2025
Dear Valued Guest, Warm greetings from Citadines Gatot Subroto Jakarta. We are very grateful that you enjoyed staying with us. We will be waiting for your return to Citadines Gatot Subroto Jakarta. Warm Regards, Fajri Rahmadoni. Asst. Guest Service Manager. Citadines Gatot Subroto Jakarta
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F***a
8.5
/10
Reviewed 47 week(s) ago
the staff is friendly, everything is good, only the bathroom smells a bit
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2 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Valued Guest, Warm greetings from Citadines Gatot Subroto Jakarta. We apologize for the inconvenience that occurred in the bathroom area. Thank you for giving us your feedback, we will always strive to improve the quality of our rooms. We hope to provide better service in the future when you visit Citadines Gatot Subroto Jakarta again. Thank you, Fajri Rahmadoni. Asst. Guest Service Manager. Citadine Gatot Subroto Jakarta
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RS
Riana S.
Leisure
10.0
/10
Reviewed 47 week(s) ago
Good, but the breakfast menu lacks variety
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2 people find it helpful
Accommodation's Reply
05 Jan 2025
Dear Ibu Riana, Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Ibu Riana, as receiving feedback from our guest motivates us to further improve our commitment to delivering good service. Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
Vega R.
10.0
/10
Reviewed 47 week(s) ago
Next time I will come here again. The room is complete with a kitchen, dispenser, microwave and cooking and eating utensils. Only the magic jar is missing. The swimming pool is good and the gym facilities are also quite good.
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2 people find it helpful
Accommodation's Reply
12 Jan 2025
Dear Mr./Mrs. Vega, Warm greetings from Citadines Gatot Subroto Jakarta. We are very grateful that you and your family enjoyed staying with us. We will be waiting for your return to Citadines Gatot Subroto Jakarta. Warm regards, Fajri Rahmadoni. Asst. Guest Service Manager. Citadines Gatot Subroto Jakarta
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T***A
Business
9.4
/10
Reviewed 48 week(s) ago
The hotel staff is friendly and responsive. The room is clean.
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4 people find it helpful
Accommodation's Reply
01 Jan 2025
Dear Valued Guest, Thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and that we have met your expectations in our property quality service. Your kind words motivate us to further improve our commitment in providing good service. Thank you and we look forward to welcoming you back to Citadines Gatot Subroto Jakarta. Best Regards, Fajri Rahmadoni. Asst. Guest Service Manager
See original
H***a
10.0
/10
Reviewed 48 week(s) ago
The most comfortable hotel for families, all the staff are friendly
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2 people find it helpful
Accommodation's Reply
01 Jan 2025
Dear Valued Guest, Thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and that we have met your expectations in our property quality service. Your kind words motivate us to further improve our commitment in providing good service. Thank you and we look forward to welcoming you back to Citadines Gatot Subroto Jakarta. Best Regards, Fajri Rahmadoni. Asst. Guest Service Manager
See original
Number of reviews per page
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