8.4
Very Good
From 149 reviews
Cleanliness

9.0

Room Comfort

7.4

Service and Facilites

8.8

Traveler Reviews Hotel Helene

Number of reviews per page
20
40
Top reviews
Jordi Rodriguez
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place
Ramadan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

good
Hector
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love the staff and their outstanding customer service.
Jorge
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Not the best
Jorge
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms extremely small you can even walk; bathrooms open no privacy and just behind the head board of the bed. Very uncomfortable
Nelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff, Availability for storage was a plus.
Maritza
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room small but comfortable and clean, excellent area, excellent customer service and friendly staff .
George
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We arrive salt property at 2pm and did not allow us to cking until 3pm. I think that an 1hr wouldn't make a difference for them.
Jorge
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Is a nice property but keep in mind the rooms tends to be very small
Diego Jose Ortiz
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This was my second time staying here, and once again, it didn’t disappoint. The location is fantastic—quiet, yet close to everything you need. The staff are incredibly friendly and always make you feel welcome. It’s a perfect spot if you're looking for a peaceful stay in a great area. Highly recommended!
Eloisa
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything ok
Saul
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Best hotel
David
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything was close
DIEGO
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice, location with a friedly staff
Amarili
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Muy buenos
marcia
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotel and staff was amazing! Love it
Jeffrey
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

A/C barely works so you will wake up sweating most days you stay here. Wi-Fi is very slow and inconsistent. It will be hard to work productively here. Staff was friendly. Location was very good. There is also a $50 fee everytime you bring an extra guest so keep that in my mind if you plan to enjoy the nightlife.
Angel
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excelente hotel, muy buena localización y el personal muy atento. Recomendable
Rolando
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Luego de habernos hospedad en 4 ocasiones en el Hotel, hemos tenido una experiencia NO muy buena. Estuvimos 3 noches sin aire, aunque avisamos, nunca fue resuleto. Tuvimos que pedir limpiaran los bordes de la ducha, ya que estaban en muy mal estado. El agua se sale muy fácil del área de la ducha. Lamentable tener que comentar esto, ya que he recomen dado bastante el hotel, porque nos gusta la ubicación, decoración y trato del personal. Por Último, ya es tiempo de cambiar las toallas.
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Hector
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Super convenient, right in Provenza. Great breakfast too! WIFI was fine, decoration was nice, and the staff were incredible, so helpful and friendly.
Number of reviews per page
20
40