RoomQuest IT Square Don Mueang Airport

Explore RoomQuest IT Square Don Mueang Airport
7.3
Pleasant
From 62 reviews
Provided by travelers on
Cleanliness

6.7

Room Comfort

6.6

Meal

6.3

Location

6.9

Service and Facilites

6.5

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Staff Friendliness (2)
Bedroom (2)
Hotel Area (2)
Activity Option (1)
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Ambiance (1)
Room Space (1)
Bathroom (1)
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Traveler Reviews RoomQuest IT Square Don Mueang Airport

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Customer reviews
P***n
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 10 week(s) ago
The only good thing is the cold air conditioning. Other than that, it's terrible. 1. It doesn't match the description. Even though it's been renovated, it still looks bad. 2. The bathroom has a creepy atmosphere. Water is constantly dripping. 3. The power outlet is broken. 4. There's no TV user manual. 5. The towels, sheets, and blankets look very old. 6. There's no table. 7. The dressing table is old. 8. The wardrobe smells musty and there are no hangers. 9. There's no key card. 10. There are no staff. 11. The bathroom doesn't have a trash can. 12. The floor isn't clean. 13. There's no elevator. It's tiring to walk up to the 4th floor. 14. It's quite deserted. In short, they probably just let people like me go in with one mistake.
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T***t
icon-Business
Business
icon-origin-TRAVELOKA
7.6
/10
Reviewed 10 week(s) ago
If you want to stay only one night, it is fine.
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M***i
icon-origin-TRAVELOKA
7.7
/10
Reviewed 13 week(s) ago
Check-in is online, and there are no staff or agents present. Plus, check-in is difficult. I've stayed here before, and the staff were always friendly, but this time, they weren't.
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K***k
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
Customers are waiting to check in. The weather is hot. The air conditioner is not on. The guests are very bad.
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1 people find it helpful
N***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 32 week(s) ago
TV, it is recommended to have a chair or table in the room.
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1 people find it helpful
ภูริต ร.
icon-Transit
Transit
icon-origin-TRAVELOKA
7.0
/10
Reviewed 38 week(s) ago
There is no service at the counter. You have to check in yourself, but it is quite difficult to contact them. The picture and the room do not match at all.
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4 people find it helpful
T***u
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
The room is not clean. There is no receptionist. You have to check in yourself. There are a lot of mosquitoes in the room. The key is not a key card. It is dangerous. Anyone can go up to the room. The bathroom is dirty.
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1 people find it helpful
Z***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
highly recommended, the place is nice
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2 people find it helpful
JAH h.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 42 week(s) ago
Very bad. There is no staff at the reception. You have to scan to enter by yourself. It is a complicated and time-consuming process here. The atmosphere is quiet and desolate. In conclusion, I wasted my money. I did not get to stay. I found a new place to stay. I made a mistake by not reading the reviews and conditions.
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2 people find it helpful
Nadol K.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 42 week(s) ago
On the day I stayed there were a lot of mosquitoes. I swat them until my hands were red (other rooms may not have this). The towels/blankets and pillows were a bit old. The room was not soundproof. Compared to the room price, it was reasonable.
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ナ***ン
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 47 week(s) ago
Facilities When I stayed, there was nothing ready. The TV didn't work. There was no refrigerator. I informed the Admin Line Official. All they could do was change the hotel branch. If something is not ready, the room should not be released to the customer. The hotel did not check the facilities of each room. The customer had to accept the condition instead.
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S***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
There was no receptionist and the room was stuffy, so I didn't sleep.
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1 people find it helpful
w***g
icon-origin-TRAVELOKA
7.9
/10
Reviewed 49 week(s) ago
There is no elevator. Checked in late at night and there were no staff. Had to call but they answered quickly. Bed sheets still had stains and were not very clean. No chair in the room. Drinking water was provided in a jug. If you ask if it was repeated, I don't think so.
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3 people find it helpful
P***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 51 week(s) ago
When I arrived at the accommodation, they said the bathroom was broken and I couldn't stay. Why didn't you close the booking system from the beginning and let me book when I had already paid?
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2 people find it helpful
P***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
The water keeps flowing. The room is not good at all. It is not as advertised. There is no security. There are no staff to ask about in the morning. It is difficult to travel without a car. The faucet is leaking. The toilet keeps flowing. I can't sleep because it is too noisy.
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2 people find it helpful
L***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
Very bad, very very not recomment. Want check in but no have staff, so I must back to airport and sleeping in airport. In lobby no have ac, very hot
4 people find it helpful
D***p
icon-origin-TRAVELOKA
7.9
/10
Reviewed 56 week(s) ago
The accommodation is clean but quite deep inside, but easy to find.
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Kritsada S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 57 week(s) ago
No one is encouraging me. It's really scary. It's the worst.
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1 people find it helpful
J***I
icon-origin-TRAVELOKA
5.3
/10
Reviewed 62 week(s) ago
The room smells, water leaks, and it's horrifying to go in. Personally, I changed hotels immediately after seeing the condition of the room.
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2 people find it helpful
Accommodation's Reply
26 Sep 2024
Dear Mr. J***I, Thank you for your feedback. We are sorry that you experienced any issues with your room, particularly the smell and water leak, which affected your experience. We value the cleanliness and comfort of all our guests and we will investigate this issue urgently to prevent it from happening again in the future. We hope that we will have the opportunity to welcome you again in the future and create a better experience for you. Thanks again for letting us know. With respect, Accommodation Operations Manager Room Quest I.T. Square Don Mueang
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J***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 63 week(s) ago
I booked a room, but when I got there they said the room was full. I wasted my time and money on transportation.
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Accommodation's Reply
26 Sep 2024
Dear Mr. J***n, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced with your booking, especially the full room which caused you to lose time and travel expenses. We understand that this is very disappointing. We will review and improve our booking process to prevent this from happening again in the future. We hope to have the opportunity to welcome you back again and provide you with an even better experience. Thank you for letting us know. With respect, Accommodation Operations Manager Room Quest I.T. Square Don Mueang
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