RIVERGATE apartment infinity pool & Gym

Explore RIVERGATE apartment infinity pool & Gym
8.4
Very Good
From 14 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.6

Location

8.5

Service and Facilites

8.1

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Traveler Reviews RIVERGATE apartment infinity pool & Gym

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Customer reviews
Van H. L.
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9.7
/10
Reviewed 37 week(s) ago
It is very comfortable to stay here than a hotel and feel safe to stay. It is close to the market and many food stalls, and cafés are around just a few steps to walk (very central of Ho Chi Minh). No noise and there is a washing machine, very handy for every traveler. I have stayed here for 3 times and every time I am in Saigon.
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1 people find it helpful
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Do Phuong T.
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5.0
/10
Reviewed 81 week(s) ago
After checking in, the room was not the same as the picture posted on the app. I called the owner of the room and he said that the other rooms were similar. I told him that the picture was the same when the guest checked in. I did not accept the current room like this. He said that I would cancel the room and the app would refund. But after a few days, I still did not receive a refund, and he kept quiet as if nothing had happened. Traveloka contacted me to resolve the issue. In the end, Traveloka refunded me 100%. 10 points for the quick and neat handling of the support department. As for the hotel owner, he deserves 1 star. His behavior and handling of the issue are not like a businessman. Anyone who intends to rent an apartment from him should think again. The picture on the app and the room received will be completely different. There is no clarity. I will not dare to come back here for the first or last time.
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4 people find it helpful
Le Vu H. H.
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9.4
/10
Reviewed 110 week(s) ago
The room was new, clean and looked good for a weekend getaway that wanted a change of pace. The door lock was a bit hard and difficult to open. One problem was that I booked a room for 2 hours but the previous guest checked out late and couldn't clean the room in time, so I had to go outside and wait. It took 1 hour to get a room, so I give it 4 stars
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