poor service, no replacement, 3 days 2 nights

The photo of the side of the house is not the front, causing confusion. It's hard to find the hotel. I was wrong. Overall, it's okay, close to the center, convenient. Suitable for couples traveling. Next time I come to Cat Ba, I will continue to support.

The hotel is rundown, the bathroom is not clean. The staff is not friendly. My family stayed at the hotel at night and the power went out. The hotel's generator did not start until almost morning. At night, we looked for the receptionist to report the generator was broken, but no one was there. We called but no one answered. A terrible experience in Cat Ba.