8.9
Very Good
From 115 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about BIG Hotel Hue
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Room Space (11)
Distance to City Center (10)
Bathroom (10)
Staff Friendliness (9)
Surroundings (8)
Accessibility (8)
Bedroom (8)
Ambiance (7)
Activity Option (6)
Hotel Area (5)
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Traveler Reviews BIG Hotel Hue

Number of reviews per page
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40
Customer reviews
Pham M.
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
Clean, reasonable price, will come back next time
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L***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
Diverse, rich, clean, airy rooms, with windows, affordable prices, free drinks
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Pham T. T. H.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 12 week(s) ago
Plus points: the room looks new, clean, the staff is also enthusiastic Minus points: except for the hotel name is big, everything here is very small. Our group stayed in 4 rooms on the 5th floor, 2 of which were too small and low, the room's wall was off-center from the ceiling so many places in the room were very low, you had to be careful not to hit your head on the wall. 1 bathroom was also low so you had to bend down, with an extremely small sink, half the size of a normal sink, so when washing, water splashed all over your body. - The elevator is also super small, just enough for 2 people to stand, 3-4 people (without luggage) have to squeeze close together - The hair dryer in my room is very small, the hair gets stuck when drying, it burns into small clumps, I have to use scissors to cut the burned hair, so I have to borrow another room to use - Stayed for 2 nights but only set up 2 bottles of mineral water, extra drinks are charged Compared to the price of 5xx/room/night, I think the quality of the 2 ceiling-mounted rooms is not commensurate with the price.
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1 people find it helpful
Trường N. v.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The last vacation was a truly wonderful experience, leaving many unforgettable impressions. The hotel is modern, clean, delicately decorated and cozy, creating a feeling of relaxation as soon as you step in.
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Trần T. L. P.
icon-Staycation
Staycation
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6.6
/10
Reviewed 16 week(s) ago
The room is located in a small alley, quite dark, almost no street lights. Near the train tracks, so sometimes at night you can hear the train whistle. The staff is okay, the motorbike rental price is 140k, the room is very small compared to the pictures on the internet, the room is extremely cramped. The bathroom is clean and nice. If you forget to close the window at night, bugs and mosquitoes will come in to sleep with you. This hotel does not have a place to park your motorbike, you will leave it on the street at night and there is no cover. The hotel has an elevator but it is very small, 2 people are too crowded.
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P***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Everything is ok. Location not far from the center, cheap price, clean room
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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THOA N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Booked a cheap room but was extremely satisfied, the staff here are very friendly and enthusiastic. The hotel is close to famous places in Hue so even though we only stayed for 1 day, we went to most of the places😊
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Accommodation's Reply
13 Jul 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation during this time. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
Full amenities, toiletries with convenient razor, very good bathroom
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Trường N. v.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
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2 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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T***c
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The staff are cute, everyone is pretty and sympathetic. Ba Trung is very enthusiastic in supporting. The room is quite good. The location is convenient for moving. Will come back next time.
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Accommodation's Reply
12 May 2025
Thank you for sharing your experience when staying at BIG Hotel. BIG always records and accepts comments from customers. If there is anything that makes you dissatisfied, please sympathize and ignore it. BIG is very happy that you have chosen it as your accommodation on this occasion. We hope to welcome you next time. BIG sincerely thanks and see you again!
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T***u
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Friendly and enthusiastic staff, hotel near the center, will definitely come back next time
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2 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Linh M.
icon-Staycation
Staycation
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9.4
/10
Reviewed 33 week(s) ago
Friendly staff, location quite close to tourist attractions
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Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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H***g
icon-Staycation
Staycation
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9.0
/10
Reviewed 34 week(s) ago
The hotel is quite wonderful; the receptionists are friendly, cheerful and helpful. However, the room was not very clean and the wifi was sometimes quite unstable.
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1 people find it helpful
Accommodation's Reply
06 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Phiêu P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Friendly staff
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Ngo T. N. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
Staff is enthusiastic and friendly. The elevator is very small, 3-4 people are cramped. The room is small but fully equipped and beautiful.
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1 people find it helpful
Accommodation's Reply
09 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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b***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The staff is very friendly and enthusiastic, the hotel is cheap but fully equipped
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4 people find it helpful
Accommodation's Reply
03 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Clean room, friendly and polite staff. A bit far from the center, but quite okay.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The staff was very friendly and accomodating!
4 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Kiều T. T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 48 week(s) ago
Staff doesn't take care, no parking, parking outside. Elevator can only hold 2 people
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9 people find it helpful
T***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
enthusiastic staff. remote hotel
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8 people find it helpful
Number of reviews per page
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40