Nice gardens. Good price. Great service.

It’s pretty and reasonably priced.

Its an overall good hotel.

Small pool hit tub not working

love the grounds and the quietness. Very peaceful place and staff is wounderful . Price is great. Be back again in a split second . Beatiful place .

Just a basic hotel room nothing fancy about it but it was clean and safe

It is a beautiful property.

It was exactly what we needed. Arrived late and was easy to check in. Just made a quick stop.

Excelente

Very adorable and nice staff. Property needs some updating. The landscaping is very nice. Pool needs some updates. No refrigerator in your room. No air conditioning however it cools off the evening. Over charged for breakfast.

I loved it. It's comfy, safe and clean. And affordable.

They downgraded my room and overcharged me.

Todo super bien, menos la cama que sonaba mucho hasta para darse vuelta.

The room was clean and serviceable, as was the pool. The barking dogs impacted sleep a lot!!

Beautiful unique hotel room with a really nice ambience in a cute location. The breakfast was great and service was very good. There were some issues with the room hot tub it seemed to flood when we tried to drain it there was a warning sign but we still didn’t expect it to flood so quickly we gave up on draining it . Tv worked ok but had something wrong with picture on edges. Also there was very loud talking outside room over night possibly from a guard on premises.

This is a very beautiful hotel, I was very comfortable, and had a wonderful time The tico breakfast was outstanding, my check in was very smooth and easy and the staff at the front desk impeccable and very helpful. The lady that cleaned my room each day was extremely nice and the room was very clean. I also had a massage from Tiffany it was the best massage that I have ever had and I have had many my compliments. Overall on a one out of 10 scale I would say this is 100,000 rating a very nice place to stay I would recommend it to everyone bar none this is one of the best hotels I have been in during my stay in Costa Rica I would definitely come again. I would like to thank the entire staff for their helpfulness, their kindness and especially the smiles on their face I think they all truly enjoy being here thank you so much

I normally stay at Cibeles when I visit Heredia. The staff is very friendly and very often allows early check-in. The gardens on the property are beautiful to enjoy in the morning.

Asked for room service breakfast but instead was asked to have breakfast in a large conference room, where no one was. Room service would have been better. Nice breakfast though!

It was a large facility, clean and mostly well maintained. Rooms were very basic. Very convenient location for us, as we were going to do a coffee tour at Britt first thing the next day.

7am checking out and nobody to be found. Hotel was okay clean and comfortable. No breakfast included.