Stayed here for 10 nights and the experience was fantastic! The location of the hotel is 5 mins walk to the train station and 10 minutes to the city center with all the attractions. The front desk crew is very friendly and welcoming. I liked all of them. They helped me with calling taxi and gave some good recommendations to the restaurants close by. Received a bottle of wine upon arrival which was nice. Room was very quiet and clean. Breakfast was nice but could offer more varieties. Would definitely come back again!

Really welcoming and friendly staff, great boutique hotel, extremely well located to see Firenze !

Andrew and the rest of the hotel staff went out of their way to ensure we were content with our stay at the hotel. The breakfast was delicious and the hotel rooms were very clean. Would definitely come here again!

We did get the bottle of prescco

The hotel staff was amazing!! They were very friendly and accommodating.

Very friendly small hotel, in a good location with comfortable rooms and a good breakfast. We stayed in a family room which was spacious, comfortable and suited us perfectly. Nothing spectacular but really good - and did I mention friendly? The team were lovely to us and the kids. Really recommend it.

We booked the family suite and had no expectations before we arrived. Our family suite in Rome at another hotel was tiny. The family suite at Flom was awesome for our family of 4. So much room, comfy beds, lots of towels. The staff were friendly and we walked everywhere with no problems. Would definitely recommend!

All the staff were great. Day and night they were always eager to make your staying a pleasant experience. I highly recommend this hotel.

We really enjoyed our stay. We loved the boutique feel and all the little details were thoughtful and elevated

The hotel is beautiful! Very modern in the rooms and beautifully done. The staff were so helpful and friendly. I want to say a special thank to one of the front desk man. He had curly hair( apologies I don’t recall his name). He was so friendly and found us a wonderful restaurant!

The location is perfect for easy walking to everything you want in town, and an extremely easy walk to the train station to go everywhere else. Breakfast staff was amazing and very willing to work with our food allergies. Mohamed is the absolute best.

Amazing hotel! Most updated hotel we’ve stayed in yet in Europe. Great staff! Highly recommend.

The staff at front desk are very friendly and helpful.

Our stay was perfect! From our arrival with a warm welcome, to the fabulous breakfast offered each morning. Mohamed was a delight and made sure our every need was met!

Rooms are large for Europe. Front desk is helpful and informative. Breakfast was delicious and staff very nice.

perfect

We had a wonderful time in Florence. The hotel staff was very friendly and gave us the best dining recommendations. The breakfast had a lot of variety so you can choose depending on your diet preferences. But the best was the view from our little balcony. Simply amazing!

Fantastic property that is convenient to the train station. Hotel recommended fantastic restaurants within 5 minute walk that were so much better than those in touristy area. Fantastic breakfast. Staff was beyond helpful! Only downside, area around hotel seemed a bit rundown.

Great hotel and staff is great!

Staff were very friendly and helpful! We received free prosecco and offers for more. The breakfast was good and staff in that area very attentive. The only downside was the street was torn up. Not an ideal street to stay on. But I would stay there again.