The sheets and pillows were dirty and smelly, in the end I had to use my own pillow and sheets.

Needs room painting, bathroom renovation, bed replacement, bad smell and minimal cleanliness. Room photos do not match the real thing

The room smells damp, the bathroom is dirty and filthy, the shower is broken, the bed is uncomfortable, the mattress has sunk. It doesn't match the photo. Sorry🙏

very very disappointed, the AC leaked, the bathroom was really dirty, the bed sheets smelled, the room was stuffy. I complained to move rooms but it was still the same. I had no choice but to move hotels

the sheets smell and the pillows are flat and don't look like they're suitable

The condition of the room is not the same as in the photo, the room is very dirty and smells very bad. The room is already dirty and smelly and there is still an additional tax fee.

very happy to be able to stay here recommended for backpackers the staff is friendly and kind the location is close to tourist attractions, riding gojek is very affordable thank you for being part of my first experience in Surabaya City

Dirty room, bathroom shower not working properly.

The room is ugly, damp, dirty, smells bad.

dirty and damp room, does not match the photo.

Cheap price but very bad. Not up to RedDoorz standards Wet floor, wet table, damp mattress, peeling moldy walls, TV has no sound. Dirty sheets.

Not according to the photo. Sad. Disappointing.

Recommended. And room perfect. Clean and beautiful. Fresh in the room. Good job.

the place (building) is very dirty, the building, along the corridor there are many cigarette butts and bottles of drinks to the hospital. the mattress is very dirty and itchy and very smelly. if you want to stay overnight I think don't. especially if you bring your family. poor family. they said free wifi but it turns out there is no wifi. only free parking. really the worst lodging I have ever stayed at.

It's really bad, the room is dirty, the sheets are stained and it's really bad

The bed sheets in the room weren't replaced, lots of spots, lots of mosquitoes and it turns out the hotel is making BO hahahhaha.

The room was very dirty, the yellow/brown sheets were minimally soaked, like I even covered the pillows and sheets with my clothes, it was so dirty, the floor was scratchy, the bathroom was dirty, the TV didn't turn on, WIFI was stuck, the car park wasn't very safe because it was parked in front of the Indomart, the atmosphere Suwung Hotel. It is very inhumane to live there 😩.

Sebaiknya jangan nginap di sini, bener-bener tidak layak dikatakan redDoorz sekalipun. Sangat tidak layak untuk tidur. Spray sarung bantal sudah coklat, kasur tidak layak ditiduri, lantai kotor dimana mana, kamar mandi sangat kotor. Kecewa sekali.

Tempatnya kotor, lantainya pecah pecah, temboknya kotor, apalagi sepreinya dan sarung bantal, duh. Kuning, istri saya gak bisa tidur. Kamar mandinya. Pas Pasan banget.

I didn't know how dirty it was, I mean I understand how cheap was it but like bro clean the bedroom, it was so dirty.