Villa Grand Orri Berastagi

Explore Villa Grand Orri Berastagi
8.1
Very Good
From 60 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.8

Location

8.1

Service and Facilites

7.7

People often mention about Villa Grand Orri Berastagi
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Room Space (4)
Soundproof (4)
Bathroom (4)
Ambiance (3)
Bedroom (3)
Hotel Area (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Distance to City Center (1)
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Traveler Reviews Villa Grand Orri Berastagi

Number of reviews per page
20
40
Customer reviews
dinda Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The pillow smells a bit musty, when I needed to change the pillowcase, they responded quickly.
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M***i
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Leisure
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8.3
/10
Reviewed 2 week(s) ago
There was no receptionist on hand at check-in and check-out, so you had to find one. The room was quite spacious, but unfortunately, it wasn't soundproof, there was no wardrobe, no hangers, and the bathroom water was difficult to control. Otherwise, it's highly recommended, perfect for a family stay.
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R***i
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Leisure
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6.0
/10
Reviewed 4 week(s) ago
It's called a villa, but it's more like a hostel. It's not family-friendly, as many young couples stay here. They say the Grand Orri Hotel across the street is better, but I don't know, as I've never tried it. But I guess it's worth the low price. There's only one staff member, but they're friendly and helpful. This staff alone is what makes this accommodation so appealing.
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M***a
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is friendly, the rooms are spacious and clean, and the bathrooms are also spotless. The amenities are well-maintained. The water is flowing smoothly. The location is easily accessible, close to everything in downtown Brastagi. It's also safe, quiet, and beautiful.
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1 people find it helpful
K***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
In the room there are thousands of animals and also lots of ants
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Verified Traveler
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Leisure
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5.4
/10
Reviewed 9 week(s) ago
There are insects on the pillow, the bathroom is dirty, the floor is sticky, I've asked for it to be cleaned but it's still the same, only if I sweep it, it's not clean either :)
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T***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 12 week(s) ago
the room is not clean, the sheets are dirty.
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D***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
The floor is a bit oily, there is no doormat in front of the bathroom door. Hopefully it can be fixed next time🫰🏻
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1 people find it helpful
M***e
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
Room ok, bath issues, no breakfast
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W***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The room is clean, the service is good
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F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
very good stay experience friendly hotel staff delicious food pokokee josss gandos and will come back here again
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2 people find it helpful
d***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 27 week(s) ago
The sheets were dirty, my child came home covered in bumps.
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The villa/hotel staff are very very friendly, the rooms are clean and fragrant, the hot water works
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1 people find it helpful
ISMA B. B. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 46 week(s) ago
The blankets are not changed, smelly and make the body itchy, for the temperature there the blankets are too thin, there is no electric kettle to make hot water in the rooms, if you want to order food, the order is suddenly closed. Anyway, just go to the Grand Orri Villa once
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5 people find it helpful
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
Nice, but the room is just so-so
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 49 week(s) ago
Not recommended at all. The road to the villa is not very good. It's scary at night and the road only fits 1 car. There are no street lights at night. The road on the right and left of the palm trees is also not paved but a dirt road and the dirt road must be traveled for about 1 hour. There are not even any street lights 😣😞. As a result, because I arrived at night passing a road like that, it's better to turn back than to get mugged. I will not order here again 😵‍💫
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5 people find it helpful
Q***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
Great, only the access road can only fit 1 car
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2 people find it helpful
Verintis N. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
It's quite good for bringing family, the rooms are comfortable and spacious.
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4 people find it helpful
H***y
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 60 week(s) ago
I just want to let you know if it's not worth leaving, please fix it, it's very dirty, dirty, and the bed sheets don't even have a smell
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2 people find it helpful
M***d
icon-origin-TRAVELOKA
6.2
/10
Reviewed 65 week(s) ago
We booked a deluxe room, but we got a standard room, and there was no refund for the remaining money because we got a different room. Hopefully it will be better in the future.
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4 people find it helpful
Accommodation's Reply
04 Sep 2024
Sorry for the inconvenience sir, we have provided your room, deluxe room cv 4, you said it was uncomfortable, and we have offered another deluxe room but you still want a standard room, so our standard room is priced at 175 thousand and your money is 175,500 so there is nothing more we can refund to you. So please apologize sir for the inconvenience.
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