The Omala Hotel & Resort Tretes

Explore The Omala Hotel & Resort Tretes
9.2
Exceptional
From 33 reviews
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Cleanliness

9.2

Room Comfort

9.5

Meal

8.4

Location

9.6

Service and Facilites

9.2

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Traveler Reviews The Omala Hotel & Resort Tretes

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Triastuti K. P.
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Staycation
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9.7
/10
Reviewed 2 day(s) ago
Overall, the hotel is very good. The room is very spacious, can accommodate 4 people. The view is very beautiful and spacious, along with a modern and semi-natural swimming pool. Highly recommended for families and children. There are lots of places for children to play. However, if you spend a long time outside, there are lots of mosquitoes, which is understandable because the back garden is like a jungle. Unfortunately, the breakfast selection is not very extensive. There are not even omelets, unlike other hotels.
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Winda S. A.
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9.7
/10
Reviewed 5 day(s) ago
Highly recommended, especially for families. Thank you for your happy wedding anniversary message. My suggestion is to clean the inside of the electric kettle as well. I wanted to use it yesterday and it wasn't cleaned, and it seemed to have dirt from the previous guest. This often happens in other hotels. So please pay more attention in the future. Thank you, Omala and the team. Best of luck.
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Monicaa C.
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9.4
/10
Reviewed 2 week(s) ago
Staying here is so comfortable. Unfortunately, I wanted to book for New Year's but I couldn't.
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y***a
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6.7
/10
Reviewed 2 week(s) ago
The laundry is not clean enough, the pillowcase + towel is still dirty, the floor has long hair that is unknown whose hair it is, we all have short hair, better use deebot for maximum cleanliness of every corner of the room. The bathroom edges / corners are slippery not brushed enough. The jet shower toto black rubber ring inside must be removed so that it can be cleaned freely, must understand how to do it before use. Initially the jet shower water is very small. The slippery garden path needs to be brushed / use anti-moss. The staff may be less numerous if they are working optimally. When entering from the garden there is no mat available so the corridor area of the stairs is dirty. Less critical in cleanliness, fix it and it will get better! The hotel is overall okay, it's just that there are not enough staff or something so it looks dirty, there is no cleaning service section that is actively standing by to clean the hotel lobby. The elevator is less safe, uneven, can be cross-checked using a waterpass and it would be better to have a glass box on the outside and use a regular door to give a more proper impression. It's better to remove the headboard plugs and place them on the right and left of the bedside table because the charger is very annoying and mine broke, I don't mind, but if there is a fire due to a short circuit, the hotel will be the one who is in trouble. Hopefully, in the future, Omala will be cleaner and improve itself so it doesn't get worn out quickly. It's a shame that the cafe only has one person serving and making drinks, if there are lots of people, they might order more food.
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Heni K.
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
The only plus point is the large size of the room with a sofa bed, making it very spacious. There is an elevator, but it's not ready for use, so it's quicker to climb the stairs. When you ask for ice, you're told to pay. I don't know the taste of the food because I ordered it without my bf.
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2 people find it helpful
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Riky i.
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9.4
/10
Reviewed 4 week(s) ago
Omala is the best accommodation in the Tretes area. Besides its spacious rooms, the accommodations are also complete with amenities, blending modernity with nature. It's truly a place to feel at home, and the Wi-Fi is also fast.
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1 people find it helpful
Verified Traveler
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Business
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7.0
/10
Reviewed 4 week(s) ago
The lights kept going out. It was hot at night because of the power outage. In the morning, it was also off, but luckily, it came back on immediately.
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1 people find it helpful
Marie m.
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10.0
/10
Reviewed 6 week(s) ago
The food is delicious, the place is comfortable, suitable for grounding, the kids are happy.
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1 people find it helpful
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Riky i.
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9.4
/10
Reviewed 8 week(s) ago
A beautiful place with a swimming pool that blends in with nature. The hotel rooms are very clean, and the bathrooms are also clean with the most complete amenities. There's a mini fridge and very fast 5G Wi-Fi. There's a relaxing sofa. Overall, I was satisfied with my stay here.
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Verified Traveler
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Staycation
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9.4
/10
Reviewed 8 week(s) ago
very pleasant and relaxing. will come here again
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Lita l.
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Business
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10.0
/10
Reviewed 13 week(s) ago
The atmosphere is quite calm and comfortable
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L***e
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Leisure
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9.7
/10
Reviewed 14 week(s) ago
Nice view... Comfortable place to stay. This is my second time at Omala.
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Accommodation's Reply
24 Aug 2025
Dear Sir/Madam, Warm greetings from The Omala Tretes. We would like to express our gratitude to you for choosing The Omala Tretes as your preferred place for your staycation. We would like to thank you for your kind review. We look forward to welcoming you back to The Omala Tretes. We hope you and your family are always healthy and happy. Best regards, General Manager
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Dian S. M.
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Staycation
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9.4
/10
Reviewed 17 week(s) ago
Hopefully in the future there will be more food choices... maybe because it's still new, yeah...
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2 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Ms. Dian S. M. Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred place for your staycation. We are happy to receive your feedback and suggestions for future improvements. We look forward to welcoming Ms. Dian and her family back to The Omala Tretes. Best wishes for continued health, happiness, and success. Sincerely, General Manager
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A***a
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9.1
/10
Reviewed 25 week(s) ago
discriminatory security guard, ordered food via whatsapp but no reply and did not end up ordering food. receptionist served well, quite satisfied with the quiet atmosphere and clean place.
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1 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Sir/Madam, Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred place for your stay. We apologize for any inconvenience during your stay. We will make improvements for future improvements. We look forward to welcoming you back to The Omala Tretes. Best wishes for continued health, happiness, and success. Sincerely, General Manager
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Annisa D.
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Staycation
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9.4
/10
Reviewed 27 week(s) ago
My second visit to this hotel, and everything was as satisfactory as before, just need to clean up the dust a bit in the cupboard. And also, there was a suspension bridge now, I think it’s new because I didn’t see it before. Cool!
4 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Ms. Annisa D. Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred place for a staycation with your family. We are pleased to thank you for your excellent review. We look forward to welcoming you back to The Omala Tretes. Best wishes for continued health, happiness, and success. Sincerely, General Manager
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TAUFIQURRACHMAN S.
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Staycation
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9.1
/10
Reviewed 31 week(s) ago
It seems like it's still a soft opening. Very new. With a modern traditional Javanese concept. The lobby is still empty. The resort consists of only 2 floors. The ground floor is for the lobby with its restaurant, also a playground corner, the 2nd floor is for the rooms. So there is no elevator, but you have to go through aesthetic stairs. The room is very spacious with a bathroom that is also very spacious. Even 2 sinks are available in the bathroom. If it were replaced with a bath up, it would be more functional than 2 sinks. Rooms with connecting doors are available. We chose a room facing the mountain. But it turned out that the mountain was almost invisible because it was covered by tall trees. The view from the room's balcony was very beautiful. We found some corners of the room had spider webs. Maybe because it was rarely occupied. The hotel also seemed to still lack staff. There were no staff to help carry suitcases from the parking lot to the lobby or vice versa when checking in/out. Even though the yard is full of paving so suitcases cannot be rolled. Also, no one helped from the lobby to the room. There was no breakfast option available on Traveloka, but we were offered breakfast with an a la carte menu, they said. Maybe we will come to stay again later after the grand opening.
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3 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Mr. Taufiq. Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred place for your staycation. We apologize for the inconvenience. The Omala Tretes now has additional facilities such as a meeting room in the lobby area and an elevator is also available. We look forward to welcoming you and your family back to The Omala Tretes. Thank you for your kind review. Best regards. General Manager
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M***a
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Staycation
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10.0
/10
Reviewed 33 week(s) ago
the room is very clean and comfortable because it is very spacious. try buying food at the restaurant, all the menus are delicious. only sometimes the hot water is not hot enough and you have to wait quite a long time. but otherwise it is very comfortable. will come back to stay here again. Thank you
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2 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Sir/Madam, Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred destination for a family vacation. We are also pleased to thank you for your excellent review. We look forward to welcoming you back to The Omala Tretes. Sincerely, General Manager
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J***k
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8.5
/10
Reviewed 34 week(s) ago
Good service and facilities, comfortable place and good hotel cleanliness and the location is not far from Tretes Market.
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2 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Sir/Madam, Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred destination for a family vacation. We are also pleased to thank you for your excellent review. We look forward to welcoming you back to The Omala Tretes. Sincerely, General Manager
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Nabila
icon-Staycation
Staycation
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9.1
/10
Reviewed 40 week(s) ago
It seems like this hotel is new..so there are no reviews on traveloka yet.. In my opinion the hotel is good because it is new, but there are not many employees yet.. The lobby is still empty.. But the location is close to the snack stalls in front of the Surya Hotel.. The room is clean, comfortable, the bathroom is okay, all the bathroom furniture is toto 😅hot water is okay, the AC is rarely turned on because Tretes is already cold.. There are long and short sofas in the room, there is also a balcony..okay, to repeat it again.. The swimming pool is quite large but there are lots of fallen leaves..but the guard is quick to clean the leaves….so far this new hotel is okay.. Good luck trying it guys..
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2 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Ms. Nabila, Warm greetings from The Omala Tretes. Thank you for choosing The Omala Tretes as your preferred destination for your staycation. We look forward to welcoming you and your family to The Omala Tretes. Best wishes for your continued health and happiness. Sincerely, General Manager
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