The toilet was clogged, they came out at midnight unclogging it. then next day it happened again. We switched rooms, Next day only 1 bed out of 2 was made. Telling us we had stuff on the floor and they did not to open our bag? What does that have to do with our room being clean? We paid around $300 for a horrible stay, not the doubletree we are used to.

Second time staying here. My fav place to stay when I need a hotel outside of manhattan

Thank you

I stayed here because it was close to the venue for a wedding I attended. It felt safe enough, and it was clean, so it delivered ultimately on my two requirements for a hotel. That being said, it faces a giant power plant and is in a "struggling" part of Queens. It was generally quiet, but every 1.5 hours or so, there would be a lot of honking from the cars on the street below, and it woke me up a few times.

Room to small, claustrophobic. No ice bucket. Dirty glasses. Glass door to bathroom.

The wall is very thin, you can hear clearly what people next door are saying. Not much stuff around the area, need to walk 15min to the closest subway station and commerce area.

Hotel overall was great, just can get noisy at night because of the area

Nice hotel

Hotel is in an awful neighborhood. Limited food and shops. Have to walk through sketchy neighbors to get to the subway. Hotel itself was undesirable. Thin walls so you can hear everything. Especially the neighbors with the shared door to conjoin rooms. Constant car alarms and horns going off. Bathroom door is one of those sliding kind with a fogged glass window. You can hear, see and smell everything. One elevator was always no in use making it take forever to get up and down from your room. If you still choose to book here make sure your room is not near the elevators. They beep all night long. People also have zero self awareness while they wait for elevators and do not stay remotely quiet no matter the hour.

Good hotel at a great price

Staff was great

The ad said it had a microwave and it didn't, there was no minibar and the coffee maker was broken.

Would recommend

The major problem with this hotel is the lack of parking. It is located in a very busy/crowded neighborhood where parking is almost never available! We drove around for close to two hours to find a parking and even the valet was filled!! When we finally found parking, it was more than twenty minutes walking back to the hotel. We had to cut our stay at that hotel! When communicating with those working at the front desk they were not very helpful with suggestions on where to park. Although we lost money, our sanity is more important.

The room was so small. And there is no fridge. I bought the milk for my kids. But they can not even drink it on the second day. And the towel and bed sheet are so dirty. This was the worst hotel ever.

Parking problem

I booked a room to get a few hours of rest before my long flight, but unfortunately, the room faced the highway and was extremely noisy. I wasn’t able to sleep at all.

Small rooms

There was a party in the street and the music stopped at 2am cars are honking a lot. We hear everything that’s going on in our floor. No freezer in the room no wine cups

Awesome