The rooms were shabby and poorly decorated. Aircon was weak. They started maintenance at 8am with a deafening hammer drill. Reception did nothing to help. I complained to management who offered a free stay, but we will certainly not return. I tried to follow up with management, but they are now ignoring me. Avoid!

The rooms were shabby and poorly decorated. Aircon was weak. They started maintenance at 8am with a deafening hammer drill. Reception did nothing to help. I complained to management who offered a free stay, but we will certainly not return. I tried to follow up with management, but they are now ignoring me. Avoid!

very helpfull

El personal es muy amable!

It is the lovely place for my stay. They have a wonderful stuffs . The stuffs are really helpful and friendly.

Nice hotel, convenient to the old city island. Easy parking (by Italy standards) in pay lot 3 blocks away (use the app). Good breakfast.

Enjoyed our stay, nice comfortable room and bed. Very nice breakfast buffet. Within a quick 5 min walk to Ortigia Island, also walkable to train and bus station. Would stay here again.

Great spot. Close to everything! It was very quiet for being so close to the main attractions.

Had a great stay here. Everyone at the property was very helpful and personable. The breakfast was delicious. The room was spacious and comfortable and exceeded expectations.

Our walk-sore legs really loved the jetted hot tubs.

Struttura situata in posizione ideale per visitare Siracusa e Ortigia. Personale gentile e accogliente. Camera spaziosa e luminosa, letto confortevole, pulizia impeccabile. Buona la colazione, varia e abbondante. Ottimo rapporto qualità prezzo. Consigliato

Good location. Very good breakfast.

Good central location & nice breakfast selection

Gulvet på badeværelset var beskidt, væggene var lappet med en forkert farve og tilstanden af værelset var ikke det forventede at et 4 stjerner hotel. Aircondition var ikke særlig kølende, der var 28-30 grader på værelset konstant trods tændt aircondition. Ud over dette var morgenmaden efter forventningerne og hotellet har en god beliggenhed

Super hôtel, personnel sympa et reactif Idéalement situé

Personale gentile e professionale, camere belle e pulite, colazione varia e abbondante.

Hotel room has a strange design and bathroom is not very convenient,

Excellent location and very nice and helpful people at the reception desk and at the dinig room. Excellent breakfast. I will book again in this hotel with great pleasure and without any hesitation. Big thanks to all the personal!

Convenient to access as it’s located near to the train station and bus terminal. Room is large and clean. One thing I’m not satisfied is a coffee machine at breakfast room which taste wasn’t good.

The staff was very nice and very service minded. They really did everything they could to help with al questions and situations. The room had a high standard and the Hotel is at a very good location.