8.0
Very Good
From 137 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.6

Service and Facilites

8.2

Traveler Reviews Hotel Bollaert

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The picture on the hotel website shows the hotel with a sign which says “Hotel Restaurant Brasserie”. This, along with the “free, private parking”, made it appear the ideal location for my single night stay in Lens. When I got there, a Wednesday, the restaurant wasn’t open. I have subsequently looked at the FAQs which state “No, this hotel does not have an on-site restaurant.” There are a number of other restaurants in the street but all were closed that night and generally appear not to be open for evening service. The choice I was left with was either Domino’s Pizza or Friterie Momo. Fortunately, I picked the latter and had one of the best burger and chips I’ve had in years. The hotel itself is functional although tired and need of a complete refresh. The room was comfortable although the bathroom left a lot to be desired. To get water from the shower you had to press in the heating control. Water then came out for no more than 20 seconds before you had to press it again. That would have been merely inconvenient it I hadn’t had to hold the shower head which would not attach to its hook. No shower gel was provided, luckily I had my own, just the smallest bar of soap I have ever seen. In fact calling it a bar is an exaggeration; sliver would be a more accurate description. Finally, the toilet was very close to a wall. In fact my knees were less than an inch from it. Anyone taller than six foot would have a problem. The breakfast was pretty good with a lot of choice. The par
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Martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Stayed here overnight as we had tickets for the RC Lens football match. The hotel couldn't be better placed for the stadium. Literally across the stadium car park - which for myself with limited mobility was perfect. Though as a side note, the stadium seating is very steep, and was very difficult for me. Back to the hotel, it's quite big, has a large bar used by the football fans - though not noisy. The staff were friendly & helpful. The room was quite small, but clean & tidy. It's only a short walk from the railway station - or 1 stop on the bus.
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Philip
8.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

A friendly and comfortable place to stay, and good value for money.
Celeste
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Restaurant was mediocre but handy. Breakfast was awful. Location, comfort and value excellent - extra pillows and blankets impeccably clean.
Andrew
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Next to Lens stadium. Short walk to town. Not much culture in Lens but the hotel itself was very good; clean, spacious and friendly helpful staff. Would stay again if seeing football at the stadium
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Within walking distance of the centre of the town. Very quiet. Clean and new feeling facilities.
hazel
4.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Clean room and pleasant staff but renovations made for a makeshift environment Not good value for quality on offer
Rita
8.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

An easy and safe walk to the Lens Louvre. It is a pity that the restaurant is not open on a Sunday evening. The rooms are fine if Spartan and drab. The bed was comfortable. The staff were all pleasant and very helpful.
Verified traveler
6.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

The hotel was clean and modern looking, I nearly didn't book it based on some of the previous reviews but I'm glad I did. The place isn't the Ritz but when you're travelling with work I don't see what else you need other than a clean, nice hotel with wi-fi and breakfast. The only downside was that the shower head fixture was at about waist height - not great if you're 6'3" and trying to have a shower rather than a bath.
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Michael
4.0
/10
Reviewed 572 week(s) ago

Hotels.com verified review

The hotel is in serious need of refurbishment. Furthermore the price was rather steep, especially considering the fact that the hotel's location is not great. Positives were the wifi, the hairdryer, and the friendly staff.
Margaret
8.0
/10
Reviewed 584 week(s) ago

Hotels.com verified review

Comfortable, clean hotel, with free parking. Room very nice. Staff helpful. Set dinner menu good but breakfast a bit disappointing. very convenient for the Louvre-Lent museum, a pleasant short walk away. Also an easy drive back to Calais for the ferry.
Mickael
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hôtel conforme à l’attente, propre et fonctionnel
Julien
icon-Business
Business
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Hôtel correct et calme.
Laura
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

J’ai réservé cet hotel pour des raisons professionnelles, c’était l’un des seuls qu’il y avait sur Lens et en voyant les avis j’ai été conforté dans ce choix. Malheureusement j’ai été déçu, surtout de la qualité de la literie ! Le matelas était plus qu’abîmé, je me sentais m’enfoncer dans le lit, à un point où je sentais le sommier du lit. Au prix de la chambre je trouve ça inadmissible. Cela devait être une nuit reposante, et ça été tout l’inverse
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monique
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Personnel tres agréable Petit plus le parking appreciable les jours de match
Loïs
icon-Business
Business
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Aucun restaurant dans cet établissement
KOSUKE
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

安全。
Jean Marc
icon-Business
Business
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Hôtel assez vieillot mais tout à fait correct et très propre. Correct pour dépanner. Personnel très sympathique.
GIZEM
icon-Business
Business
2.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Chambre sale Inconfortable
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Literie de bonne qualité. Moquette parterre moyennement propre. Baignoire sans rideau de douche. WC pas bien nettoyé. Remplissage réservoir chasse d'eau très lent. Petit déjeuner correct, sans plus, à presque 13 € / personne.
Number of reviews per page
20
40