Cross Roads Hotel by Greene King Inns

Explore Cross Roads Hotel by Greene King Inns
7.2
Pleasant
From 339 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

7.0

Service and Facilites

8.0

Traveler Reviews Cross Roads Hotel by Greene King Inns

Number of reviews per page
20
40
Top reviews
Laetitia
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel needs refurbishing It is way over priced for the room conditions
Miss
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms are very tired. One plug socket in the bedroom. Food in the restaurant was aweful, especially considering how expensive it was.
June
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely man who checked us in. Staff all very friendly. Rooms are a bit dated but clean and we had a good night sleep. Food was excellent
Tammy
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms need to be re-
David
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room required attention for price
David
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room required attention for the price
Mary
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had room 51 lovely balcony and view over fields
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value stay
Samantha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were really fantastic
David
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Only 2 13 amp socket had to go and buy an extension lead
Rita
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The whole place looks neglected and in need of a good clean and upgrade. Staff not welcoming at all with the exception of Michelle the waitress on the Thursday evening and the bubbly waitress who served us at breakfast on the Friday.
Steve
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Run down, shabby, carpets are filthy, paint peeling off the walls. In fairness the bed was comfortable. I didn't take breakfast as I was worred about the cleanliness of the place. Chose to eat out at a different pub. It's a big place, with potential, but it's being run on a shorestring staff and needs some investment.
Peter
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We stayed in rooms 9 and 10. Leaking roof in hallway with age related stain. Stained Carpers in room. Skirting boards hanging off. Heater in room just hung below window, Old with no remedial decoration around. Bad signage to internal areas. Food average with major problem on the Sunday when arriving back to have Sunday Roast at 17:30 told "No Meat Left" just some potatoes and Veg Left. At this time there were heated exchanges between other guests about the lackof food. Kitchen staff NO INTEREST IN CUSTOMER SERVICE. The only Member of Staff who SHONE during our 3 days stay was SOUKI. (Not sure about spelling) She was absolutely amazing in her efforts to help us. The General Manger was aware of the food issues and the fact that not enough was prepared for the Hotel Resident s and the Locals. Cannot recommend this Hotel at all.
Read More
Mark
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Awsom food
Gary
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Looks like an old premier inn. Decor and rooms are tired but had a great sleep, room was clean and had a really powerful shower. Good for the price
Laura
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Old, dated, dingy, mouldy bathroom, dark lighting, arrived and both radiators were flat out so room was stuffy and hot, windows only open a jar so took ages to cool down. Corridor smelt like wee! Won’t be returning there.
David
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Uncleanliness
David
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms require a lot of work
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Amazing stay! Lovely view and cosy room! Wish I could have stayed longer!
David
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room required decoration. What you pay more attention to room
Number of reviews per page
20
40