Top floor, hot, no air con, no fan, there needs to be an exhaust fan to draw hot air out at a minimum. One small window to open for ventilation. Not sure sheet had been changed looking at the creases in it. Bin in kitchen full. No shampoo in room, just a half full handsoap at the sink. Room was a passable size with a good shower set up. Way too many emails from hotel provider along with confusing access code options listed. Just give me the info in one email please. Probably the worst room I’ve booked through hotels.com

Nice bright and clean rooms. Comfortable beds. Quiet position with easy parking.

If you don't mind the fact the place is not manned and doesn't have a reception then it's perfect. Comfy, clean, communication is just spot on with instructions even an idiot could follow. Well done!

Heating constantly on, even after turning off room remained beyond comfortable heat to relax in, window didn’t fully open even with a stopper on window it didn’t open nearly at all to let air in. Area of place is a little sketchy I can not lie and my partner rang the number provided to the property twice and the member of staff which were different each time were very blunt and rude, had a sense of attitude whilst speaking to us.

It was a good place and the room was great with a very good shower. I would recommend for the price.

Iverall comfortable stay, only slight observations is that neither upstairs or downstairs kitchenette had a toaster for breakfast needs. Many thanks.

Four star it ain’t, however it met my needs , I slept well. Would I use again? Yes

Great business stopover highly recommend

Well appointed clean and bright room perfect for a business trip stay had everything I needed.

I recently had the pleasure of staying at the Innovation and I couldn't be more pleased with my experience. From the moment I walked in, the atmosphere was welcoming, and the staff were incredibly friendly and attentive. The highlight of my stay was definitely the bed—it was so comfortable! I had an excellent night's sleep, which made a huge difference in how I felt the next day. The room was clean, well-maintained, and had all the amenities I needed. Overall, I highly recommend this hotel for anyone looking for a relaxing and comfortable place to stay. I'll definitely be returning on my next visit!

Great value place and very clean. Whilst relatively basic, it represents great value when in Stoke

Was staying for a football match at Turf Moor and this venue is well located for that purpose. Budget accommodation at a fair price

Poor quality of TV signal

Clean and in a good location. Very professional communication. The WiFi is almost non existent. Had to send emails and had terrible challenge. Extremely poor signal.

Stayed here after I went to watch my team play against Burnley very close to turf moor They is a shop next door Very good value for money Very clean

Very clean and tidy. Hot water brilliant and radiator warmed room as soon as turned on. 5 minutes into Burnley centre

Lovely short stay. Great location for visiting family in Burnley

Very good for the price Property well looked after

Very good price and nice and clean No complaints

My son and I were there for the football at Turf Moor, the property is in a great location for the football ground and the amenities in the town centre. The twin room was very clean, comfortable and the facilities great. I was able to park outside the building. It was fantastic value for money and I will certainly look to stay there again if I should return to Burnley as I live in Cornwall.