When booking a room through the app, they said they were going to give me a room on the 19th floor with a city view. When I came to check in, they said they were going to give me a room on the 3rd floor with the reason that the guests came early on the weekend and all the rooms were gone. The room was messy, there were even insects in the bedroom, which was disgusting.

Bad, very bad. Not even a corner of the river. Old room, very dirty, no amenities, not even a comb. An additional 200k service fee but have to take out the trash and clean up yourself.

Booked a room and was told the room was broken and then booked a worse room Not agreeing Also didn't see CSJ contact 1* too bad Lost money

Very bad, the place is old, drill the wall and change to a double room for half an hour.

Checked in 30 minutes late, gave wrong key. Stood for 15 minutes but couldn't open the door. Dirty glass door, pillowcase didn't smell good. Initially given 20th floor but later checked in to 4th floor with no ocean view.