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Bintang Jaya Hotel

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Overall Ratings & Reviews Bintang Jaya Hotel

Traveloka (9)

9.3

Exceptional

From 9 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.3

Meal

9.1

Location

9.5

Service and Facilites

9.3

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Wifi (1)

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Traveler Reviews Bintang Jaya Hotel

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Customer reviews

Y***a

Business

8.4

/10

Reviewed 2 week(s) ago

The hotel is new, but it still needs proper maintenance to keep it clean and well maintained. The Wi-Fi is fast.

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S***I

10.0

/10

Reviewed 8 week(s) ago

I've stayed here several times. It's nice and comfortable.

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m***h

6.8

/10

Reviewed 9 week(s) ago

The hotel was clean and we got a coupon for breakfast at the cafeteria. However, the cafeteria lady was rude and not friendly at all.

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Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience caused by the unfriendly attitude of the canteen staff. Your feedback is very important to us, and will be used for our immediate evaluation to improve our service in the canteen and other areas to provide a better and more welcoming experience for each guest. We are committed to improving our service quality so that your next visit will be more comfortable and memorable. Best regards, [Hotel Management]

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A***y

Leisure

10.0

/10

Reviewed 20 week(s) ago

My main subscription when I go to Sumenep always stays here, the best.

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2 people find it helpful

Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We look forward to welcoming you back to Bintang Jaya Hotel. Best regards, [Hotel Management]

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A***y

Leisure

10.0

/10

Reviewed 20 week(s) ago

This is the best cheap hotel, it includes breakfast, it's very close to the terminal, the staff is friendly, the best

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Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We look forward to welcoming you back again. Best regards, [Hotel Management]

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I***i

Leisure

10.0

/10

Reviewed 32 week(s) ago

Very comfortable. New hotel, clean, fragrant, friendly staff, complete facilities, hair dryer, sofa, cheap and cheerful. really like it... recommended yaaaa... Thank you.

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Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We look forward to welcoming you back again. Best regards, [Hotel Management]

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