Eco Nest Residence

Explore Eco Nest Residence
8.0
Very Good
From 8 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.7

Meal

7.5

Location

8.2

Service and Facilites

6.7

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Traveler Reviews Eco Nest Residence

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Customer reviews
T***n
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7.5
/10
Reviewed 3 day(s) ago
The apartment is really unprofessional. I booked a room at 2pm and the staff informed me that the room I booked was booked by a previous guest and I was too tired to check out, so I couldn't check in to the room with the balcony. Then I asked to move to another nearby facility to wait. I was given a room but the bathroom was old and dilapidated, the floor was still wet. The bathroom was old and the ceiling had a clear iron frame and was very noisy. I asked to change to another room and the staff said they would check the rooms again. But after 45 minutes they still hadn't informed me anything and I had to go down to the place to ask and they said the room with the balcony was checked out at 5pm so I could check in. I didn't agree because I was too tired and needed a room to settle down and I didn't need a room with a balcony anymore. And the staff said they would change me to a room with a window. I agreed, but it was already 3:30pm and the room had just been cleaned and was still wet. The bedroom had a corner of water seeping in from the upper floor, leaving water stains and yellow stains. Overall a very bad experience.
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V***i
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Business
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5.6
/10
Reviewed 1 week(s) ago
The support staff is not enthusiastic, poor service, lack of amenities, no mineral water. I booked a room for 2 people but there was only 1 of me. There were no more rooms and they assigned me to a room with 2 beds but told me to sleep in only 1 bed? What do you mean, are you afraid that sleeping in 2 beds will make the bed dirty and you have to change the sheets? The room is clean but lacks amenities, no mineral water or anything, booked a room with a TV and assigned me to a room without a TV. The staff did not speak properly.
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Cẩm N. V.
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Staycation
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9.4
/10
Reviewed 14 week(s) ago
The host is enthusiastic, the room is clean and fully equipped. If we booked a room to watch the parade, we could walk to Le Duan to watch it.
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D***y
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Staycation
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9.4
/10
Reviewed 14 week(s) ago
- Clean room, enthusiastic support - Can you help me book a motorbike rental?
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Gấu T.
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8.7
/10
Reviewed 24 week(s) ago
* The room is clean, spacious and beautiful. * But it's a bit inconvenient because there's no receptionist on duty, so when I checked in, I had to wait, then call for a long time before the manager picked up. * Ran over and said I was getting the card from the basket and then disappeared. When I got the card to go to the room, the air conditioner was broken, I called the manager again, and the manager asked me why it wasn't on? (Oh my gosh, how did I know about your house?) * So I ran back downstairs, carrying all my stuff down to the lower floor (thank goodness, this time the room was fine).
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