Carlton Apartments

Apartments
7.2
/10
Pleasant
74 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
This apartment is great location. Central to everything. The staff at this apartment are great. Extremely helpful and so friendly, kind and went above and beyond in making our stay relaxing and easy. Clean pool. Only dissapointing is the apartment is extremely run down
Rachel
10.0
/ 10
My stay at Carlton Apartments was excellent. The apartments are in a fantastic position near Cavill mall and with the light rail station at the end of the road. The apartment was comfortable and extremely clean. We had ocean views from the balcony. A very pleasant stay.
In the Area
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Cnr Clifford St & Northcliffe Terrace, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
WiFi
Elevator
Carlton Apartments is a apartment in a good neighborhood, which is located at Surfers Paradise.
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What's around Carlton Apartments

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Cnr Clifford St & Northcliffe Terrace, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Discover More About Carlton Apartments

Location


Carlton Apartments is a apartment in a good neighborhood, which is located at Surfers Paradise.

About Carlton Apartments

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Carlton Apartments.

All facilities in Carlton Apartments

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Things to Do

  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Garden
  • Pool sun loungers

Hotel Services

  • Luggage storage
  • Front desk
  • Laundry service
  • Tours

Public Facilities

  • Others
  • SMOKE_FREE
  • Elevator

Connectivity

  • WiFi (surcharge)

General

  • PARKING

Shuttle Service

  • Airport transfer with surcharge

Accommodation Policy & General Information in Carlton Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 35.0 per day
  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:30 AM - 3:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. All guests staying during Schoolies must contact the property in advance for further information.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 22:00 - Before 10:00
Available rooms at Carlton Apartments
32
Number of floors in Carlton Apartments
1
Another facilities in Carlton Apartments
Beach umbrella, Outdoor pool, Barbecue, Garden, Pool sun loungers

Frequently asked question in Carlton Apartments

What are available facilities at Carlton Apartments?
There are top facilites at Carlton Apartments such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Carlton Apartments?
The standard check-in time at Carlton Apartments is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Carlton Apartments

7.2
Pleasant
From 74 reviews
Cleanliness

6.4

Room Comfort

6.8

Location

9.6

Service and Facilites

7.2

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Traveler Reviews Carlton Apartments

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Good location modern apartment crowded parking making difficult with children
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

This apartment is great location. Central to everything. The staff at this apartment are great. Extremely helpful and so friendly, kind and went above and beyond in making our stay relaxing and easy. Clean pool. Only dissapointing is the apartment is extremely run down
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

This property was very clean and tidy. The communication with the manager was awesome answered all our questions and was very helpful. Easy access to everything.
Unit007
icon-Business
Business
2.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

The shower need to be upgraded cockroaches running around in unit no dishwasher over priced poorly run
Verified traveler
8.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Great location, but could do with a spruce up.... My husband and I stayed at Carlton Apartments for 1 week, was a bit disappointing that we were given only one towel each and one only hand towel. Had to wash our own, then had no towel to use in the meantime..No room service at all, otherwise had a pleasant stay.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

location excellent all good...…………………………………………………………………...
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Place was infested with coacraches and full of mosquitoes When I turned the light on night multiple cockroaches were crawling on the bedroom floor and kitchen benches The bed linen was not clean and I sustained multiple bites in the bed Despite me raising the above with the property manager I was refused refund for the remained of the nights and was demanded I provide photos of this disaster - I could not tolerate staying one more night to serve this purpose Horrible customer service Staff disappeared from the usual admin area and avoided any interaction with me to solve the issue Horrible experience!!
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Verified traveler
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Good position to Cavill Avenue and the tram. Very close to the beach
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Not enough bedding for the 5 people paid for. Overall good. Great location. Communication great.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Was good value for money,good location,not the best hotel on the gold coast but wouldnt expect it for the price .
Sydney
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

The washing machine broke down the first time I tried to use it on the 3rd night. Not fix. We booked a 2-bedroom apartment, and there is only one air conditioner unit in the dinning area. It apparently has motion sensor that shuts down after 30 minutes when no movement. Needless to say, you have to get up in the middle of a foxtel movie to keep the air cond unit running! And forget about a good night sleep, with the air cond auto shut down on it own, the ceiling fan in both bedrooms are too noisy to run at night, I have been getting up at least 3 times a night to turn on the air cond. The stand up fan the reception lend us on the second last night of our stay was too little relief too late. Beware of the housekeeping too, they came once during our 9-night stay. Well, what more can I say.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Amisha is great. Responded to all our querues. Closeness to the heart of surfer's paradise.
Amanda
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Apartment 22 - The apartment was clean and tidy but a little dated. Small leak in the main bathroom. great spot for a short break wouldnt stay with small children as hi-rise. 3 adults stayed - no sofa bed so must select 2 bedroom apartment or an additional charge.
Rachel
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

My stay at Carlton Apartments was excellent. The apartments are in a fantastic position near Cavill mall and with the light rail station at the end of the road. The apartment was comfortable and extremely clean. We had ocean views from the balcony. A very pleasant stay.
Wes
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Was good for price location was great very close to main beach, unit was not the cleanest but was neat an tidy lots of room.
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Close to everything needed in Surfers Paradise, room has a good amount of space.
Verified traveler
6.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Hmmm would not stay here again needs to be highly updated
Jen
8.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Overnight last minute booking Great value for money as super close to everything Great for families
Verified traveler
2.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Floor was wet when arrived, was slimey and sandy. Bottle lids and cigarettes left on the verandah, someone else's hair on the pillows, sand in the bed, looked like it had just been remade not changed, glass over the floor and in the carpet, plates and cutlery not even cleaned properly. The lady at reception was very abrupt and needs to gain some more friendly communication skills.
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Jadine
4.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

Overall the staff was nice, especially holding our bags for extended times, however the floors and beds were sandy, couches were wet and the bathrooms looked pretty unhygienic
Number of reviews per page
20
40

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Disclaimer

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