Citadines on Bourke Melbourne

Hotels
9.0
/10
Exceptional
4,797 reviews

What Guests Say About Their Stay

Kim
10.0
/ 10
The property was easy to access in Melbourne cbd as across from a tram stop. The studio apartment was spacious too.
Andrew
10.0
/ 10
We were so happy with our stay at Citadines on Bourke. Right from the start at check-in, to mid stay when we had a personal issue that was dealt with most respectfully, through to checking out, the staff were incredibly friendly, helpful and welcoming. Nothing was too much trouble. Our room was simple, but it had everything we could have possibly wanted or needed. The bed was very comfortable. If there was any criticism at all (and it's only a small one), both my husband and I found the pillows a little firm for our liking. Perhaps having an extra two on the bed that are much softer would offer an alternative option.
John
10.0
/ 10
Well located hotel with tram stop out the front, room was clean and comfortable
In the Area
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131-135 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Citadines on Bourke Melbourne is a hotel in a good neighborhood, which is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citadines on Bourke Melbourne

131-135 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Discover More About Citadines on Bourke Melbourne

Location


Citadines on Bourke Melbourne is a hotel in a good neighborhood, which is located at Melbourne CBD.

About Citadines on Bourke Melbourne

Whether you are planning an event or other special occasions, Citadines on Bourke Melbourne is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Citadines on Bourke Melbourne provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Citadines on Bourke Melbourne, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Citadines on Bourke Melbourne is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Not all hotel allow guests with pets, but Citadines on Bourke Melbourne welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Citadines on Bourke Melbourne is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Citadines on Bourke Melbourne.

All facilities in Citadines on Bourke Melbourne

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Others

Things to Do

  • Fitness center
  • Indoor pool
  • Sauna

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • Pets allowed

Transportation

  • Airport transfer

Accommodation Policy & General Information in Citadines on Bourke Melbourne

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Pets

Pets are allowed in the accommodation. Additional charges apply.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 11:00
Available rooms at Citadines on Bourke Melbourne
380
Number of floors in Citadines on Bourke Melbourne
25
Another facilities in Citadines on Bourke Melbourne
Fitness center, Indoor pool, Sauna, WiFi in public area, 24-hour Receptionist

Frequently asked question in Citadines on Bourke Melbourne

What are available facilities at Citadines on Bourke Melbourne?
There are top facilites at Citadines on Bourke Melbourne such as Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines on Bourke Melbourne?
The standard check-in time at Citadines on Bourke Melbourne is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne is a 4.5-star hotel.
How many floors does Citadines on Bourke Melbourne have?
Citadines on Bourke Melbourne has 25 floors.
How many rooms are available at Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne has 380 rooms in total.
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More Reviews from Other Guests in Citadines on Bourke Melbourne

9.0
Exceptional
From 4,749 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.6

Service and Facilites

9.0

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Traveler Reviews Citadines on Bourke Melbourne

Number of reviews per page
20
40
Top reviews
REEM mohammed amin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was excellent, room was spacious, comfortable bed, shower was weak, aircon keeps turning off & makes sounds, the drainage in the basin sink was partially blocked.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, friendly staff, Lovely comfortable room.
Simon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel close to cbd mcg and theatres
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and tidy, friendly staff and close to shopping
Kylie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Convenient stay. Clean rooms
Angus B
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location. The main photo of the hotel in the image shows the hotel before another building went right next door so many of the rooms will not have a view. Had all sorts of issues with the checkin process. The reception staff did not understand anything about the hotels.com/Expedia gold offer they marketed, and didn't believe me. Spent ages speaking to the counter, and the marketing/reservations team need to communicate better with the reception staff- starting with some better training. Finally got to a room and the Aircon shorted turning on and off again. A handyman turned up to clean the switch saying it's a common problem in this hotel but now should be ok. Then I returned to the room later on and the same problem. Spoke to reception and got moved to a new room. The apartments are nice with good kitchen the real issue here is the poor reception with poor training. Lot of room for improvement here.
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Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was easy to access in Melbourne cbd as across from a tram stop. The studio apartment was spacious too.
David
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was fine
Judith
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location. Very comfortable apartment and bed with plenty of storage and space.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were so happy with our stay at Citadines on Bourke. Right from the start at check-in, to mid stay when we had a personal issue that was dealt with most respectfully, through to checking out, the staff were incredibly friendly, helpful and welcoming. Nothing was too much trouble. Our room was simple, but it had everything we could have possibly wanted or needed. The bed was very comfortable. If there was any criticism at all (and it's only a small one), both my husband and I found the pillows a little firm for our liking. Perhaps having an extra two on the bed that are much softer would offer an alternative option.
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Rick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room seemed a bit dated. The shower was over the bath but the bath didn't drain.
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Well located hotel with tram stop out the front, room was clean and comfortable
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, walking easy to everything, or tram at your doorstep. Very quiet and comfortable rooms, great view. Highly recommend and will stay next time in Melbourne
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Close to all attractions and amenities. Busy Thai restaurant downstairs. The free coffee card was a great bonus
Alan
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

we have been here many times before and love the central location and tram outside the door connecting direct to southern cross station and casino area as well as the main shopping and entertaining areas. we couldn't get the TV to sync with our devices so it was free to air or watching on small devices. Not a big deal. We used the pool /sauna which is quite adequate not super hot but OK. If there was 1 downer the bathroom could use a deep clean. Staff were very friendly.
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Pam
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Large studio room with nice views. Quiet. Well located. Friendly staff.
Glenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Grass location. Clean and tidy and very helpful staff
Lesley
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff great location
Ava
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great Location. Comfy beds and great room. Friendly staff and wonderful foyer.
Tao
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I used to stay at Citadines in Japan and Singapore which were great experiences. I was expecting similar level of service. Unfortunately it turned out that this one is not as good as expected. 1. The property was not in very good condition. The revocation was very basic. 2. The amenities were very basic. For instancec there is not even hand wash liquid. 3. The service was very basic. There is no automatic daily room cleaning except Tuesday and Thursday. I had to request before 10am if I need a room cleaning. As a result, the amenities were not refilled automatically. 4. On Day 2 (Tuesday) at 8am, I was woke up by a cleaner when I was still in my dream. I feel the cleaner wanted to get his job done without considering the guest. When I complained this to the front desk, I it wasn't taken seriously. Overall it was not a satisfactory stay and I will not book this hotel again.
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Number of reviews per page
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Disclaimer

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