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DoubleTree by Hilton Ottawa Downtown

Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Ottawa, Ontario, Canada, K1N 9M7, 33 Nicholas St, Ontario, K1N 9M7, Canada

Hotels

8.4

/10

Very Good

1,562 reviews

What Guests Say About Their Stay

Kyra

10.0

/ 10

I found this to be a convenient and comfortable place to stay while attending a conference. The location was great-- close to the Byward market, galleries, museums, and Parliament. I would stay here again.

Vishwadeep

10.0

/ 10

Went for a convention at Rogers Place. Very convenient and close to Rideau Center.

Jake

10.0

/ 10

Fantastic staff and cleaning routines, the property could use some minor touch ups to bring it back to the Hilton hotel level of service. For further information call me….

In the Area

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33 Nicholas St, Ottawa, Ontario, Canada, K1N 9M7

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

DoubleTree by Hilton Ottawa Downtown is a hotel in a good neighborhood, which is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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33 Nicholas St, Ottawa, Ontario, Canada, K1N 9M7

Discover More About DoubleTree by Hilton Ottawa Downtown

Location

DoubleTree by Hilton Ottawa Downtown is a hotel in a good neighborhood, which is located at Ottawa.

About DoubleTree by Hilton Ottawa Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from DoubleTree by Hilton Ottawa Downtown exclusively for you.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Ottawa Downtown.

All facilities in DoubleTree by Hilton Ottawa Downtown

Others

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Business Facilities

Conference room
MEETING_ROOM
Business center
CONFERENCE_SPACE
Computer station

Public Facilities

Others
Elevator
Restaurant
SMOKE_FREE

Food and Drinks

Bar
Breakfast

Things to Do

Indoor pool
Pool sun loungers

General

Banquet
Terrace

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness

Accommodation Policy & General Information in DoubleTree by Hilton Ottawa Downtown

Important Note

Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
Nearby parking fee: CAD 33
Pet fee: CAD 75 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The onsite parking lot is managed by a third party.

Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from June 9 2025 to June 22 2025 (dates subject to change):

Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at DoubleTree by Hilton Ottawa Downtown	283
Number of floors in DoubleTree by Hilton Ottawa Downtown	9
Another facilities in DoubleTree by Hilton Ottawa Downtown	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in DoubleTree by Hilton Ottawa Downtown

What are available facilities at DoubleTree by Hilton Ottawa Downtown?

There are top facilites at DoubleTree by Hilton Ottawa Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at DoubleTree by Hilton Ottawa Downtown?

The standard check-in time at DoubleTree by Hilton Ottawa Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00

Does DoubleTree by Hilton Ottawa Downtown provide breakfast?

Yes, DoubleTree by Hilton Ottawa Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in DoubleTree by Hilton Ottawa Downtown

Overall Ratings & Reviews DoubleTree by Hilton Ottawa Downtown

Other sources (1,562)

8.4

Very Good

From 1,562 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews DoubleTree by Hilton Ottawa Downtown

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Top reviews

Vishwadeep

Business with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Went for a convention at Rogers Place. Very convenient and close to Rideau Center.

Shiv

Business and Leisure Family

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The hotel rooms are tidy, uncleaned, no drinking water for regular customer, no ventilation in washroons, no hand soap provided, blankets were dirty, room cleaning service was bad even not cleaned the table, no extra toilet paper, the worst experience first time in life.

Laura

Business

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Kind staff. Excellent cookies at check in. Clean room. Here’s where it gets weird - Parking garage, truly thoughtless for guests in terms of access, convenience and safety - you have to literally walk up and down the drive ramps with luggage etc, to get to the hotel access elevator without safety paths (as ramps are exclusively for vehicles) so best of luck! Would be nice if they offered a better way to load in luggage. But oddest thing was that there is NO conditioner in bathroom at this hotel. You must call front desk as a special request. I did and a gloved hand soon knocked on my door and passed to me through the door crack as I dripped with matted hair in a towel waiting for the special ask conditioner. This is actually a deal breaker of an inconvenience for me as a short term stay, female biz traveler. Not a place to scrimp and save. Little but important detail.

Jake

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic staff and cleaning routines, the property could use some minor touch ups to bring it back to the Hilton hotel level of service. For further information call me….

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.