Hotel Rimouski

La vue sur l’eau est magnifique et nous avons eu un bon service de la part des employées à la réception. La chambre aurait pu être plus propre (poussière sur les meubles et au sol). Nous avons eu un très mauvais service au restaurant (de la part du gérant surtout), et il est très décevant de ne pas avoir de service aux chambres. Pour la piscine, les costumes de bain des enfants se sont décolorés (le rose est devenu mauve et le orange est devenu mauve !) et les yeux des enfants étaient énormément rouges en sortant ! Il y avait définitivement trop de chlore.

Great choice for hotel. Clean and very friendly staff.

Excellent hotel, great restaurant, quiet room

Very decent, restaurant has great view.

Professional and excellent location

Nice place to stay

Security due to high profile political guest was a bit of a nuissance. The restaurant wait time for food was very long. Security personnel were everywhere, even on our floor outside the elevator, etc. Our room was nice and comfortable. Hotel is dated and it showed in some areas. The dining room was very well appointed and offered excellent food and choices. The bathrooms however were inconviently located dowstairs, requiring a long walk and stairs.

The room was very clean and a pleasant decor. Staff were helpful and welcoming. The pool had attendants and is good for families with children. We ate in the dining room which was disappointing. Overpriced menu and hidden charges, and staff disorganised and unattentive. Given a table in the overflow section despite booking a table and empty tables available in the main dining room.

I liked the restaurant, particularly for dinner. The view and the food both are good though the service is uneven. The fact that this is an eco-hotel should be stressed more in that its mission does not allow for rooms to be cleaned or refurbished during a stay, even a long one. I had no trouble calling the front desk for clean towels on our second day but that room gets dirty and disorganized nevertheless. The receptionist also gave me refills for the coffee machine when I requested them, which I appreciated. I found the use of LED lighting throughout the hotel brightly disturbing but I guess I'll just have to get used to it. But the dirty rugs in the halls and public areas should be cleaned. Bare floors in the rooms are one thing--ie., they can be wiped up. But garbage stained matting is another matter all together. Eco-awareness does not require poor house-keeping.

Very clean. Comfortable bed and pillows. Only thing we would of liked a few usb plugs and a caddy for luggage, not a big deal but convenient. Would stay here again.

Unfriendly staff

Booked through Expedia but I then called the hotel to ask for them to add a request for an early check in. We got to the hotel at 2 pm hoping our room would be ready. Front desk staff advised the room wasnt ready yet. I asked if they could request the maid clean our room next so we could get into the room. They advised they wouldn't do that and thry could only guarantee the room be ready by 4 pm. I asked if they could call me when the room was ready. They said thry wouldn't even do that. Very quiet in the hotel so i didn't think my requests were unreasonable. We left for 2 hours and returned at 4 pm and checked in without issue but I'm sure we could have gotten in earlier. Staff was just being rude and unflexible.

Great to have 5 parking lots for plug in electric vehicule but people should be advise to unplug once the veihcule is fully charged so other can plug in too. Sometimes vehicules were plugged for more than 12 hours.

Room was clean and comfortable, WiFi worked just fine, large hotel and only had one lift for our block so had to wait a while to use , didn’t use restaurant as it was expensive, huge free car park Wouldn’t stay again as hotel was simply too big for us

So expensive Small pool

Very good hotel.

Excellent facility. A true 4 star hotel. Great pool with water slide.

belle vue

The restaurant ambiance and food was great. Boardwalk in front of the hotel. Nice waterslide / in door pool.

site voisin à l’hôtel: terrain abandonné et peu sécuritaire