Search Hotels
- /
- 241,307Hotels in China/
- 19,568Hotels in Zhejiang/
- 5,112Hotels in Hangzhou/
- /
- Hotel in Shangri-La Hangzhou
See Other Accommodations in Hangzhou
See All Photos
Shangri-La Hangzhou
Hotels
8.2
/10
Very Good
232 reviews
What Guests Say About Their Stay
Lius H.
8.8
/ 10
Good location, 5 mins walk to see impressive west lake show.
Emily
10.0
/ 10
Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
10.0
/ 10
The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Tianyi
10.0
/ 10
Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.
In the Area
See Map
78 Beishan Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
Main Facilities
Read More
AC
Restaurant
24-Hour Front Desk
Parking
Read More
Available Room Types in Shangri-La Hangzhou
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Shangri-La Hangzhou
78 Beishan Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
Discover More Places
Discover More About Shangri-La Hangzhou
note: hotel was previously named Shangri-La Hangzhou
Location
Shangri La Hangzhou is a hotel is located at Shangcheng Qu.
About Shangri La Hangzhou
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri La Hangzhou exclusively for you.
Shangri La Hangzhou is a hotel with great comfort and excellent service according to most hotel's guests.
Shangri La Hangzhou is a wise choice for travelers visiting Shangcheng Qu.
All facilities in Shangri-La Hangzhou
Others
Public Facilities
- Early check-in
- Parking
- Room service
- Coffee shop
- Safety deposit box
- Restaurant
- 24-hour room service
Hotel Services
- Concierge
- Money changer
- Medical service
- Laundry service
- Tours
- 24-hour security
- 24-hour Receptionist
Nearby Facilities
- Hair salon
- Gift shop
- Shops
Food and Drinks
- Buffet breakfast
- Continental breakfast
Things to Do
- Health club
- Massage
Transportation
- Car rental
General
- AC
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Game room
Accommodation Policy & General Information in Shangri-La Hangzhou
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Breakfast is offered to Adult only
Check-in/Check-out Time
Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 14:00 - 14:00 - to 12:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La Hangzhou | 382 |
Number of floors in Shangri-La Hangzhou | 7 |
Another facilities in Shangri-La Hangzhou | Early check-in, Room service, Coffee shop, Safety deposit box, 24-hour room service |
Frequently asked question in Shangri-La Hangzhou
What are available facilities at Shangri-La Hangzhou?
There are top facilites at Shangri-La Hangzhou such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Hangzhou?
The standard check-in time at Shangri-La Hangzhou is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Hangzhou provide breakfast?
Yes, Shangri-La Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Hangzhou?
Shangri-La Hangzhou is a 0.0-star hotel.
How many floors does Shangri-La Hangzhou have?
Shangri-La Hangzhou has 7 floors.
See All
More Reviews from Other Guests in Shangri-La Hangzhou
Overall Ratings & Reviews Shangri La Hangzhou
Traveloka (5)
Other sources (227)
8.2
Very Good
From 227 reviews
Cleanliness
8.4
Room Comfort
8.0
Location
9.0
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Shangri La Hangzhou
Number of reviews per page
20
40
Top reviews
Emily
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Francesca Maria
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Lovely staff and excellent location
Darren
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms.
The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options.
The location is exquisite, right on the picturesque West Lake.
The property would fit in perfectly into a Wes Anderson film.
Read More
Tianyi
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.
Read More
naresh
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Location, quality of service!
Hong
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Convenient location.
Wei Liang
Leisure
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good.
jim
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A great location.
William
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort.
I'll definitely go there again on my next visit to Hangzhou.
Read More
Roy
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Location is great, cross street is the lake. Staff is very friendly.
Mikhail
Business
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Terrible breakfast
Marcia
Business Family
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
It is a beautiful hotel on the lake with many wonderful memories.
Verified traveler
Business
6.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
The hotel is very old, furniture and bathroom need to be refurbished. I booked this hotel because of the location, however there are more better choice beside Shangri-La Hangzhou. Will not come back again unless they refurbish the hotel.
YAN
Leisure Family
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Very nice location, 5 minutes walk from Gushan Park.
Hongfei
Business and Leisure Family
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
It is next to the lake and one of the best parks in Hangzhou.
Xiaosong
Leisure
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Best location
Micheal
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Amazing property. Across the street is the path to the lake. Definitely would stay here again.
Guo
Leisure Family
8.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Great
Anthony
8.0
/10
Reviewed 254 week(s) ago
Hotels.com verified review
Like most said. Outdated and run down. It’s really a pity. The property would probably sell for $1B USD. But because of this the rooms are cheap. I call it a value for the location. $100 here and $500 in others. I would return. But don’t plan 4-5 stars.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Hangzhou
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Shangri La Hangzhou
Traveloka (5)
Other sources (227)
8.2
Very Good
From 227 reviews
Cleanliness
8.4
Room Comfort
8.0
Location
9.0
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Shangri La Hangzhou
Number of reviews per page
20
40
Top reviews
Emily
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Francesca Maria
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Lovely staff and excellent location
Darren
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms.
The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options.
The location is exquisite, right on the picturesque West Lake.
The property would fit in perfectly into a Wes Anderson film.
Read More
Tianyi
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.
Read More
naresh
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Location, quality of service!
Hong
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Convenient location.
Wei Liang
Leisure
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good.
jim
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A great location.
William
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort.
I'll definitely go there again on my next visit to Hangzhou.
Read More
Roy
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Location is great, cross street is the lake. Staff is very friendly.
Mikhail
Business
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Terrible breakfast
Marcia
Business Family
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
It is a beautiful hotel on the lake with many wonderful memories.
Verified traveler
Business
6.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
The hotel is very old, furniture and bathroom need to be refurbished. I booked this hotel because of the location, however there are more better choice beside Shangri-La Hangzhou. Will not come back again unless they refurbish the hotel.
YAN
Leisure Family
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Very nice location, 5 minutes walk from Gushan Park.
Hongfei
Business and Leisure Family
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
It is next to the lake and one of the best parks in Hangzhou.
Xiaosong
Leisure
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Best location
Micheal
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Amazing property. Across the street is the path to the lake. Definitely would stay here again.
Guo
Leisure Family
8.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Great
Anthony
8.0
/10
Reviewed 254 week(s) ago
Hotels.com verified review
Like most said. Outdated and run down. It’s really a pity. The property would probably sell for $1B USD. But because of this the rooms are cheap. I call it a value for the location. $100 here and $500 in others. I would return. But don’t plan 4-5 stars.
Number of reviews per page
20
40