The Milner York

Room was lovely and clean, staff were friendly, and the breakfast was great.

Room was clean and well maintained - everything we needed. Breakfast was excellent and all staff were friendly and helpful

Room was on floor 5, lifts only went up to the 3rd floor then we had to climb 2 flights of stairs. Luckily we only stayed 1 night. Room was big, clean, bed a bit hard but ok. bathroom looked fab with huge bath, however in the evening or morning there wasn’t any hot water, only lukewarm. So just an ornament really. Only thing stocked in the fridge was 1 can of sparkling water! There was tea and coffee, enough for 2 cups. We asked for more milk but it didn’t arrive. Paid extra £18 per person for breakfast. Dining Room was so crowded, had to Que to make coffee, Que to make toast which took ages, the cooked breakfast was ok. Basic cooked breakfast, no vegetarian options. Limited pastry choice. Definitely not worth the charge. Had much better at travel lodge. The pool area was lovely and clean, jacuzzi was warm not hot! Steam room and sauna good. Overall an ok stay conveniently located, parking cost £20 for 24 hours. upgrading to the king size bed and including breakfast we paid £190 for 1 night. I think we could have got better.

Friendly staff and warm welcome on arrival

The hotel is a beautiful building, great facilities and staff, the only downside for me was our room was a little shabby, stained carpets, no USB points on plug sockets which I think are a must these days, toilet that needed a good few pumps to get it to flush, just little things that would make a big difference.

Beautiful hotel, nice staff, disappointing room standard.

Hudson suite was amazing !! Stunning views and a beautiful room

Staff excellent

Yes

Amazing

The property stands in pleasant gardens and is in easy walking to the city centre. Beautiful well kept old building adjoining rail ststion.

The hotel itself is beautiful. The lounge and common areas are stunning. Unfortunately the hotel falls down in staff attentiveness and our room was a bit tired with wear and tear. It was very evident that the hotel are short staffed. Waiting at reception to check in. Long wait in lounge for drinks, only one person on duty so when he was off preparing drinks there was no one around. We had a family occasion in one of the function and pretty much had to serve ourselves. Even the manager we spoke to admitted they were short of staff. Breakfast was great with lots of staff topping up the buffet and keeping it tidy. A pleasant stay but let down by lack of staff.

Lovely room

Receptionist was very welcoming

A great welcoming on arrival staff very polite. Reception very clean and well organised. Hotel its self is very beautiful the room was very good clean and tidy will definitely go there again . York it self is great.

Beautiful Hotel - Staff were welcoming accommodating and helpful. Stayed in a Deluxe room (following an upgrade) was spacious, clean and very comfortable. There wer

Fab stay

Lovely hotel, very well maintained in its original style. Staff very friendly and helpful. Good choice of bar/eating areas and places to relax. Room heating was a bit baffling and so it was a bit too warm!

Amazing in every way

Nice hotel