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  1. Hotel
  2. Indonesia(43,332 hotel)
  3. West Kalimantan(175 hotel)
  4. Pontianak(89 hotel)
  5. Pontianak City Center(19 hotel)
  6. Borneo Hotel

Borneo Hotel

Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
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8.3 Impressive

From 2,721 reviews

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Check our curated reviews for honest descriptions about this accommodation.

Good, affordable price, location in central.
Hikari M. M. G.
24-Hour Front Desk
Location Info
Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
Nearby Places
Dapur Kepiting Pontianak
72 m
Matahari MallShop & Gifts
898 m
Popular in the Area
Alun Alun KapuasPark & Zoo
1.17 km
Pontianak HarbourTransportation Hub
1.29 km
Gajah Mada Shopping ComplexFood & Drink
2.12 km
Ayani Mega MallShop & Gifts
3.62 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 2,722 reviews

Very Good
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1 Reviews
Family vacation
/ 10
I just got into the hotel and wanted to check in, the receptionist wasn’t friendly maybe she was in a rush I don't known. it’s quite confusing to find my room and it's on second floor even I asked for high floor. when I enter the room, the room smells weird like there was leftover in the room. and the bed sheet was very dirty... also I found few hairs on the bed... I will not suggest my friends and family to go there. Its really not recommended.

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Accommodation's Reply

27 Nov 2019
We very much appreciate your comments regarding your stay at the Hotel Borneo pontianak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Denni Supriatna,General Manager
8 Reviews
/ 10
Smells cigarettes so much. Can you imagine stay in the room without windows and it's smelly with cigarettes. I told it to receptionist but they answered to send housekeeper to handle it. But till midnight no one housekeeper who came to my room. So I opened the door and take my perfume to whole part of room.

1 liked this review

4 Reviews
/ 10

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5 Reviews
Business travel
/ 10

1 liked this review

29 Reviews
Business travel
/ 10
Great hotel with great service, would recommend others to stay here

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7 Reviews
Business travel
/ 10
Their service was good. The second day, I have morning flight I asked them if I can take away my breakfast they said yes I can. But the hot water shower is not hot

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1 Reviews
/ 10

1 liked this review

14 Reviews
Business travel
/ 10
Clean rooms, value for money, excellent service..

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3 Reviews
Family vacation
/ 10
The hotel staff are very nice and polite, except for the woman staff. The room is decent size, plenty of space to put my luggage. I stayed in room number 619 are smoking room, every day provided 2 bottles of mineral water, tea, coffee and sugar Bathroom is big enough, provided toothbrush and toothpaste, body wash (mini size) for Breakfast provided a lot of meals and drinks, at the 2nd floor, all of delicious

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2 Reviews
/ 10
The room (superior) only for smoking... There's no exceptional... Too bad

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Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 13:00

Borneo Hotel is located in area / city Pontianak City Center.

The hotel is located only 1.29 km away from Pontianak Harbour.

There are plenty of tourist attractions nearby, such as Matahari Mall within 0.9 km, and Alun Alun Kapuas within 1.17 km.

About Borneo Hotel

For you, travelers who wish to travel comfortably on a budget, Borneo Hotel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Borneo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Borneo Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Borneo Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Borneo Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Borneo Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Borneo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Borneo Hotel is the right place to stay.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Early Check-in
    • Express check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Wedding service
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Cafe
    • Fullboard with non alcoholic drinks
    • Gala dinner
    • Set menu dinner
    • Set menu lunch
  • General
    • AC
    • Ballroom
    • Banquet
    • Clothes dryer
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Terrace on rooftop
    • Smoking area
    • Smoke free
    • Terrace
  • Public Facilities
    • Parking
    • Coffee shop
    • Early check-in
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Grocery
    • Laundry
    • Shops
    • Supermarket
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Projector
    • Theatre/auditorium
  • Things to Do
    • Barbecue
    • Garden
    • TV lounge
  • Accessibilty
    • Access friendly
    • Accessible parking
    • Wheelchair accessible
  • Transportation
    • Bus/truck parking
    • Valet parking
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Kids and Pets
    • Babysitting
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service1900-6978
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