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Grand Valonia

Name: Grand Valonia
Address: Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121, Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Jawa Timur, 68121, Indonesia
Rating: 8.6

Hotels

Preferred Partner

8.6

/10

Very Good

886 reviews

What Guests Say About Their Stay

Ambiance (46)

Distance To City Center (44)

Staff Friendliness (43)

Bedroom (37)

r***a

10.0

/ 10

I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.

Alan

9.7

/ 10

The atmosphere is comfortable and calm. The room is clean.

In the Area

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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Grand Valonia is located in area / city Sumbersari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Valonia

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What's around Grand Valonia

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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Discover More About Grand Valonia

Location

Grand Valonia is located in area / city Sumbersari.

About Grand Valonia

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Valonia will also give you a pleasant stay.

Grand Valonia is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Grand Valonia is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Grand Valonia is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Valonia.

Grand Valonia is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Grand Valonia provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Valonia, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Valonia is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Valonia.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Valonia exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Valonia is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Valonia is the right place to stay.

All facilities in Grand Valonia

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

General

AC
Family room
Heater
Non-smoking room
Swimming pool
Smoking area

Public Facilities

Parking
24-hour room service
Restaurant
Room service
WiFi in public area

Business Facilities

Business facilities
Conference room
Meeting facilities
Projector

Things to Do

Fitness center
Garden
Outdoor pool

In-room Facilities

Desk
Shower
TV

Hotel Services

24-hour Receptionist
24-hour security
Limited hours room service

Food and Drinks

Cafe

Connectivity

Free WiFi

Sports and Recreations

Pool or Snooker

Accommodation Policy & General Information in Grand Valonia

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Grand Valonia	98
Number of floors in Grand Valonia	3
Another facilities in Grand Valonia	Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked question in Grand Valonia

What are available facilities at Grand Valonia?

There are top facilites at Grand Valonia such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Valonia?

The standard check-in time at Grand Valonia is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Grand Valonia

Overall Ratings & Reviews Grand Valonia

Traveloka (886)

8.6

Very Good

From 886 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.8

Location

8.5

Service and Facilites

8.8

People often mention about Grand Valonia

All

Ambiance (47)

Distance to City Center (44)

Staff Friendliness (40)

Bedroom (40)

Hotel Area (39)

Bathroom (37)

Accessibility (36)

Check-in/out Time (33)

Family Friendly (30)

Room Space (29)

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Traveler Reviews Grand Valonia

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Customer reviews

Siti M.

Staycation

9.7

/10

Reviewed 2 day(s) ago

If you want something cheap, take the old building, if you want something good, take the new building.

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r***a

10.0

/10

Reviewed 3 day(s) ago

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Accommodation's Reply

31 Jul 2025

Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.

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I***N

10.0

/10

Reviewed 5 day(s) ago

Thank you, hopefully things will be better in the future.

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R***t

Business

6.6

/10

Reviewed 2 week(s) ago

The condition of the room and its facilities must be conveyed honestly and clearly.

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Accommodation's Reply

24 Jul 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.

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F***e

10.0

/10

Reviewed 2 week(s) ago

area close to campus, there are 2 old and new buildings

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S***i

8.5

/10

Reviewed 3 week(s) ago

The room is big, comfortable, but the wall paint is starting to fall off.

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Accommodation's Reply

15 Jul 2025

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Rizal R.

Business

6.7

/10

Reviewed 3 week(s) ago

In my opinion, there's no harm in showing photos of the old building and rooms. This will help guests' expectations stay low. Integrity creates trust, and trust creates loyalty.

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1 people find it helpful

Accommodation's Reply

15 Jul 2025

Dear Mr. Rizal R, Warmest Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.

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L***y

Staycation

9.1

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly in serving guests.

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Accommodation's Reply

12 Jul 2025

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R***i

9.4

/10

Reviewed 4 week(s) ago

Very enjoyable, already a regular here. Always satisfied

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Accommodation's Reply

07 Jul 2025

Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all of our guests, and it is very motivating when we hear that our efforts have paid off. If you have any other suggestions or special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Warm regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.

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B***i

5.0

/10

Reviewed 5 week(s) ago

The pillow still had stains on it as if it hadn't been washed after use and the room smelled of cigarette smoke so I ended up changing hotels and not staying there at all.

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1 people find it helpful

Accommodation's Reply

04 Jul 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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Q***r

Staycation

9.2

/10

Reviewed 7 week(s) ago

It's been a long time since I've been here, just came back this year, and for the cleanliness of the room, as in the photo there are some stains on the pillows, then the hot water doesn't work well, the towels are also thin, it's time to change them, the AC is also not cold enough, for the food it's still the same as before, it's delicious, please improve the cleanliness, especially in the deluxe rooms in the new building

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Accommodation's Reply

16 Jun 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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S***a

8.2

/10

Reviewed 8 week(s) ago

Book the cheapest room, in the old building. So far so good. The Wi-Fi might need to be fixed, because the signal is not good hehe.

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1 people find it helpful

Accommodation's Reply

07 Jun 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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W***u

6.4

/10

Reviewed 10 week(s) ago

according to price, the appearance of the room options should match reality

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2 people find it helpful

Accommodation's Reply

22 May 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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T***M

Transit

6.4

/10

Reviewed 15 week(s) ago

Check out at 12 noon, but the electricity in the room was turned off at 11:30. Even though I was still packing and charging my phone. Just once here.

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6 people find it helpful

Accommodation's Reply

26 Apr 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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Devi I.

Staycation

8.5

/10

Reviewed 15 week(s) ago

Suggestion: provide a more complete description for the room in the old building, including the absence of an elevator because most hotel standards are accessed by elevator, small like homestay types. Finally upgraded to deluxe. The rest for the service, staff friendliness, including breakfast, everything is satisfying 👍🏻 thumbs up

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1 people find it helpful

Accommodation's Reply

26 Apr 2025

Dear Mrs. Devi, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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W***u

Leisure

9.1

/10

Reviewed 16 week(s) ago

I stayed here twice, the first time there was no problem, overall it was comfortable, the receptionist was friendly and informative, for the second time I got the room at the end, the curtains did not completely cover the window, so in the morning the sun was glaring in my eyes, and there was no mat for the bathroom, the AC was not cold enough, but it will always be my choice of place to stay when visiting Jember city 👍

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Accommodation's Reply

15 Apr 2025

Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts have paid off. And thank you for the feedback provided, the feedback is very valuable & helps us in improving our services and facilities in the future. If you have any other suggestions or special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Warm regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.

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V***s

Leisure

6.8

/10

Reviewed 17 week(s) ago

When we got there, it turned out that we had booked an old building, previously there was no information for old/new in the application. When we got there, it was explained by one of the friendly receptionists that we had booked an old building, and we were offered an upgrade, in the end it turned out to be quite expensive. The access road, the entrance is not narrow, the room is spacious, the sheets, the bed cover look like they haven't been replaced because there is still a lot of hair, the shower water comes out small, we wanted to take a double bed but the room smelled of cigarettes that really stinged our nose. So for a new building it's still okay, only the problem is the access is not narrow, the bed needs to be looked at again because it looks dirty.

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3 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.

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Adi M.

9.1

/10

Reviewed 20 week(s) ago

Nice and comfortable hot water is not hot enough but it doesn't matter

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Accommodation's Reply

18 Mar 2025

Dear Mr. Adi M, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts have paid off. And we apologize for any inconvenience caused during your stay at our hotel, your feedback is very valuable and helps us to improve our facilities and services in the future. If you have any other suggestions or special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Warm regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.

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G***o

Leisure

8.2

/10

Reviewed 23 week(s) ago

It is clean! Service is good. Wonderful garden and swimming pool. Hot shower is very good. And also quiet.

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Accommodation's Reply

23 Feb 2025

Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable, quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or special requests, please do not hesitate to contact our staff. We will always try hard to meet your needs with responsive, friendly and responsive service. Thank you for your excellent review, we hope to welcome you back to our hotel in the near future. Warm regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.

tubagus r. p. s.

Staycation

10.0

/10

Reviewed 23 week(s) ago

good service clean full facilities

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1 people find it helpful

Accommodation's Reply

20 Feb 2025

Dear Mr. Tubagus, Warm greetings from Grand Valonia Hotel Jember We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable, quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or special requests, please do not hesitate to contact our staff. We will always try hard to meet your needs with responsive, friendly and responsive service. Thank you for your excellent review, we hope to welcome you back to our hotel in the near future. Warm regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.