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  1. Hotel
  2. Indonesia(20,939 hotel)
  3. Central Sulawesi(75 hotel)
  4. Palu(61 hotel)
  5. West Palu(9 hotel)
  6. Mercure Palu

Mercure Palu

Hotel
Jalan Cumi Cumi No 8, West Palu, Palu Barat, Palu, Sulawesi Tengah, Indonesia, 94221
Featured Image
Lobby Sitting Area
Fitness Facility
Outdoor Pool
Bathroom
See all photos
Impressive
8.5/10
According to 1,005 guests
Great location and good facilities.
Poa E. B. P.
See all reviews
Based on 163 traveler reviews
Hotel facility
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Palu Grand Mall
(0.88 km)
Talise Beach
(1.47 km)
Mall Tatura
(3.95 km)
Mutiara SIS Al-Jufrie Airport (PLW)
(7.67 km)
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Review by Traveloka users

Based on 1,005 reviews

8.5
Impressive
Fantastic
287
Very Good
513
Satisfying
117
Average
52
Poor
8
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
really so good. I wanna next time booking this hotel.
9.0
- Business travel
The location is great because it is exactly at the front of Talise beach. They offer a great range of breakfast and some are actually good. I took a superior room for a business trip and the room is quite spacious, neat, and tidy. Unfortunately when I arrived the AC didn't work, though they insisted that there was nothing wrong with it :(. And mind that I checked in at 10.30 pm. Obviously I wanted to rest immediately. After more than hour of waiting, two technicians came to my room, and asking repeatedly to change the room, finally, it worked and I could rest. However, realizing that it is a well known hotel, surely this kind of experience is not good and even annoying. Hopefully this may be a feedback for improvement for them.
9.7
- Family vacation
I and my family booked the room at the same day when we checked in, although there a problem with the reservation at one Agency website, the voucher and e ticket could be issued. We choosed this hotel because my children love to play in the water and like to swim. Our expectation the pool are clean and water conditions (pH and chlor) are in suitable to rules. What we found next that The hotel is always keep the swimming pool in good and clean condition. So we can play and swim in the pool. My childrean are so Happy that they can swim and play in the pool.
9.7
- Romantic Vacation
My no.1 choice to stay in palu
8.5
- Business travel
So far, mercure palu was my first choice for stay at palu, indeed
9.7
- Romantic Vacation
Warm welcome from hotel crew and staff, get special complimentary cake and biscuit, my 2nd trip here and choose mercure palu as favorites so far for balance between value and services. Thank you mercure palu.
8.7
- Romantic Vacation
I was disappointed as I didn't get non-smoking room, even though I've wrote it in the request notes and booked the hotel since months ago. However, Ms. Nelshi (or Neysi, sorry I forgot how to spell her name) from Mercure helped me to get the non-smoking room. she's very friendly and helpful. thanks Mercure!
9.7
- Business travel
A good place with good view, fantastic
9.4
- Business travel
Cozy and clean. More traditional food.
9.7
- Business travel
Great location and good facilities.
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Things to Do
    • Garden
    • Outdoor pool
  • Sports and Recreations
    • Fitness
  • Food and Drinks
    • Bar
  • Business Facilities
    • Conference room
  • General
    • Terrace
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 1:00 PM

    Location
    Staying at Mercure Palu is a good choice when you are visiting West Palu.

    The accommodation has a very good location, also near the Mutiara SIS Al-Jufrie Airport (PLW), which is only 7.63 km away.

    This accommodation is very easy to find since it is strategically positioned close to public facilities.

    About Mercure Palu

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The accommodation’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Mercure Palu exclusively for you.

    Mercure Palu is a accommodation with great comfort and excellent service according to most accommodation's guests.

    Get precious and unforgettable moment during your stay at Mercure Palu.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.