1. Hotel
  2. Indonesia(18,508 hotel)
  3. Central Sulawesi(62 hotel)
  4. Palu(55 hotel)
  5. West Palu(9 hotel)
  6. Mercure Palu

Mercure Palu

Hotel
Jalan Cumi Cumi No 8, West Palu, Palu Barat, Palu, Sulawesi Tengah, Indonesia, 94221
Featured Image
Lobby Sitting Area
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Impressive
8.4/10
According to 782 guests
Great location and good facilities.
Poa E. B. P.
See all reviews
Based on 142 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Palu Grand Mall
(0.88 km)
Pantai Talise
(1.47 km)
Mall Tatura
(3.95 km)
Mutiara SIS Aljufri
(7.63 km)
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Review by Traveloka users
Review
8.4
/10
Impressive
Cleanliness
8.62
Comfort
8.54
Meal
7.83
Location
8.49
Service
8.21

379 Traveloka customers have stayed in this hotel and given reviews:

9.7
A good place with good view, fantastic
9.4
Cozy and clean. More traditional food.
9.7
Great location and good facilities.
9.4
When you came in, you won't go outside because the room so comfortable and it's a very nice hospitality. Thanks to Mercure Palu make our day wonderful at Palu.
8.5
Awesome hotel, it is nice and clean and the food is good
10.0
A great hotel great service, happy!!
5.1
At 2 o'clock in the morning. Your staff was doing spraying for the mosquito. Sound very loud from the machine and the smell very smell and dangerous. I would spread my experience to all my friends and families
9.4
Clean, great, comfort, but location is not good enough
9.1
Amazing breakfast. Love rendang very much.
8.5
nice and clean hotel with spacious room
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Based on
142 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business80
Couples9
Solo travel8
Family21
Friends getaway14
Rating Result
Very Bad
4
Bad
1
Average
22
Very Good
65
Extraordinary
50
Bhima R
Good place to stay in Palu Central Sulawesi
The hotel is well located overlooking the beautiful sea and mountains of Palu. Overall the hotel was good and had all the right amenities. Breakfast variety was good and sufficient. Advise for improvement : 1. WiFi connection in room was not accessible at all times as there was no internet connection. Tried to ask for help but the IT person is only available during office hours. 2. Selection of TV channels can be improved and please make sure the quality is clear, most channels were not clear.
Business - Oct 23, 2017
didik s
Treat nobody like VIP
I stayed there for 2 nights and felt very welcome. In the following morning after I checked in when I had breakfast they called me by name although I stayed only in superior room and this was my first stay. The waiter and waitress did not stop asking me if I wanted something else. I felt like VIP guest. The room was also good and clean with mountain view. The AC was good, hot water ran well. When I borrowed praying mat I waited for only like 5 minutes. Room service was also good. I had kaledo which was one of traditional food there. The taste is good. The palubutung was also good. It was an impressive stay. They took care of me well. This hotel will certainly my first choice if I have another business trip to Palu.
Business - Oct 21, 2017
Adi P
Good hotel
This hotel have nice view outside directly to sea. So make sure you have a room having outside view to sea. Good services and nice staff. A good breakfast also. It was very varied and having local food. It also not far from street vendor along with street surrounding area. I think this hotel its the best hotel in town. My only problem with this hotel somehow very noisy sound from club house near with my room.
Business - Oct 3, 2017
tejo u
One of best hotel in palu
Nice view nice breakfast nice room nice price ....but i dont see a nice staff from hotel like the other hotel anywhere just say good morning or evening or good day ...but it's fine everything is good... thanks
Family - Aug 15, 2017
BangkokLoft
Very nice stay
This was a very nice stay. The first room we were given was a little disappointing as the sea view windows had bars across them but after a couple of days we moved to a nicer room without the interruption to the view. The staff were friendly and did their best to help and reception staff were smiling and had quite good English. We found Dewi particularly helpful. Breakfast most days was perfectly fine though on one day they strangely ran out of eggs! The pool was good and deserted from about 10.00am to 4 pm which suited us well. We liked Palu and the hotel even if it is not a city of great sights. Would stay here again.
Couples - Aug 13, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Things to Do
    • Garden
    • Outdoor pool
  • Sports and Recreations
    • Fitness
  • Food and Drinks
    • Bar
  • Business Facilities
    • Conference room
  • General
    • Terrace
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Mercure Palu is a good choice when you are visiting West Palu.

    The accommodation has a very good location, also near the Mutiara SIS Al-Jufrie Airport (PLW), which is only 7.63 km away.

    This accommodation is very easy to find since it is strategically positioned close to public facilities.

    About Mercure Palu

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The accommodation’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Mercure Palu exclusively for you.

    Mercure Palu is a accommodation with great comfort and excellent service according to most accommodation's guests.

    Get precious and unforgettable moment during your stay at Mercure Palu.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.