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  1. Hotel
  2. Indonesia(43,222 hotel)
  3. East Java(4,312 hotel)
  4. Surabaya(1,328 hotel)
  5. Genteng(87 hotel)
  6. Prime Royal Hotel

Prime Royal Hotel

Hotels
Jl. Kranggan 103-105, Genteng, Surabaya, Jawa Timur, Indonesia, 60251
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Traveloka
8.2 Convenient

From 3,168 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Nice place and clean room, perfect location
Darwin S.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Location Info
Jl. Kranggan 103-105, Genteng, Surabaya, Jawa Timur, Indonesia, 60251
Nearby Places
Terang Bulan Volcano & Martabak - Tidar
130 m
BG JunctionShop & Gifts
441 m
Pasar Turi StationTransportation Hub
933 m
Grahadi BuildingBusiness
1.66 km
Popular in the Area
Pasar Turi StationTransportation Hub
933 m
Tunjungan PlazaShop & Gifts
1.40 km
Supermall Pakuwon Indah (SPI)Shop & Gifts
6.98 km
Purabaya Terminal Transportation Hub
10.47 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 3,168 reviews

8.2
Convenient
Fantastic
767
Very Good
1,623
Satisfying
247
Average
531
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
IM
1 Reviews
Business travel
5.5
/ 10
5.5
- Dirty bedsheet with stains. The housekeeping changed it after we asked - the aircon sound so loud as if we were at the beach.

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AA
1 Reviews
Family vacation
4.8
/ 10
4.8
Room was dirty, lots of mosquitoes & smelly. We bought our own baygon & room spray because we couldn’t handle the mosquitoes & smell!!! The lobby was so smelly.They didn’t prepared towels because they said that the towels are still being washed, so we bought our own towels. They eventually gave us towels after 8PM after we shower with our own towels. Stayed here 2 nights with 2 rooms. When we leave we told them that we wanted our rooms to be cleaned while we’re away. When we came back only 1 room that is cleaned. They said its because they were under staff. However only 1 room get cleaned towels. Tv isn’t working so we have to put shoes underneath it so it working. Tried to upgrade our room & the receptionist said it has been upgraded to deluxe which makes no difference at all?? Pool was so dirty. We can’t buy food from online or they charge us 100,000. However their food was expensive & unsatisfying at all! Waiter was unprepared enough. They have 5 people working on their restaurant but when I asked for the waiter none of them were serving!! Very not recommended

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2 Reviews
Family vacation
8.5
/ 10
8.5

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YW
1 Reviews
6.9
/ 10
6.9

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MA
9 Reviews
Family vacation
8.5
/ 10
8.5
close with one of culinary point in surabaya. however, please improve the cleanliness of hotel's public area, since I was observed so many cigarette butt scattered.

1 liked this review

ES
2 Reviews
Business travel
9.4
/ 10
9.4
overall the facilities are Ok but the parking area for motorcycle is in outside so it makes no privacy for the guest.

1 liked this review

1 Reviews
Business travel
9.7
/ 10
9.7
Cozy, warm, and cheap.... trust me, this is true

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1 Reviews
9.4
/ 10
9.4

Like this review?

1 Reviews
9.7
/ 10
9.7

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DH
4 Reviews
Family vacation
8.8
/ 10
8.8
Great hotel with affordable price.

2 liked this review

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<p>Deposit is required during check-in using cash, or credit card.</p>
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Staying at Prime Royal Hotel is a good choice when you are visiting Genteng.

The hotel is located only 0.93 km away from Pasar Turi Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Prime Royal Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Prime Royal Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Prime Royal Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Prime Royal Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Prime Royal Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Prime Royal Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Prime Royal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Prime Royal Hotel is the right place to stay.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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Facilities
  • General
    • AC
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Public Facilities
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
  • Things to Do
    • Garden
  • Business Facilities
    • Meeting facilities
  • In-room Facilities
    • Desk
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service1900-6978
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