WELLSTAY Namba

Overall this was a good place to stay for couple of days while visiting Osaka for the first time. The location was good walking distance to Dotonbori and other touristy areas we visited. The only negative was the sound of loud motorcycles all throughout the night disrupting sleep.

Amazing and sociable staff

Nice bedrooms. Lobby and commune areas were very dirty. Specially the soda, ice and coffee machine. Laundry room in the 1st floor was too. Full of hair and dust everywhere.

Small rooms, but clean and convenient for a family stay. Not many amenities, but we didn't feel anything missing.

Hotel was clean a good value for the great location. The upper bunk beds in the family room could have safer fall protection railings as my kids could easily roll under the railing and fall. The front facing room are extremely noisy at night with cars and motorcycles revving their engines until late at night.

The hotel makes great use of limited space and has everything needed to make light meals in the room. Good laundry facilities - you pay for the drier but the washing machine is no charge. Fairly convenient to Namba Station.

No place to put anything - so cramped you feel you are punished

We had a comfortable overnight stay in Wellstay Namba. The staff KD is very accommodating!

Our room was clean and comfortable. The room size is very small, but sufficient when traveling with my 3 kids. The shower room was spacious!

In a good area, 20 min away from Dotonborri

Overall it was a good place and near train stations especially Namba. The refrigerator in the room was not working. Also the staff was hard to reach, and when we tried to call her, no response but we could hear her talking. Apparently on the phone. Tried to get her attention and she closed the door in front of us. Never came out to check what we needed at all. For that the service wasn't good. The pillows were really hard and not comfortable for sleep.

Staff were very nice

The rooms were small but sufficient for us. This is basically a self service hotel so there is no real level of Assistance or attention from the Staff. Just new towels when requested. Just something to keep in mind. Would probably try somewhere else if I came back.

The property is very close to namba station. The staff are very nice. Their laundry facility. The offer free beverages from 1500 to 2200

Very clean

Good sized rooms with efficient layouts due to the bunk beds which makes it feel larger than it is. Staff and service is extremely limited. We stayed for 3 nights and there was no housekeeping at all, not even trash and towel service which is standard with this level of hotel. Also a safety concern if they are not getting into the rooms on a regular basis? There is no front desk and staff are not visible. Hours they are on site is unclear. There is a sign to ring a bell For service but was not able to locate the bell. We sent our luggage ahead to them and they were responsive on email and stored our luggage in on site lockers for 500 yen per locker. The window sill in the room was very very dusty and dirty. Other parts of the room appear reasonably clean. The pillows are very uncomfortable (they are the ones with beads inside and limited cushioning). We have seen these pillows at other hotels and are common in Japan. However other hotels have a softer option also available but the Wellstay Namba did not. The staff suggested that we use towels to make it softer. We used the inflatable pillows from our flight. Overall this is a solid choice for a budget conscious traveller. But if you are wanting a bit more service you will not find that here.

Good accommodations for 5 people, free refreshments in the lobby as well.

Rooms were very small, tight squeeze but ut served its purpose of showering and sleeping

The place is just short walks to trains and shops and convenience stores

It was close to everything