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Crystal Crown Hotel Johor Bahru
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Crystal Crown Hotel Johor Bahru
Hotels
7.0
/10
Pleasant
743 reviews
What Guests Say About Their Stay
Room Space (5)
Accessibility (4)
Bedroom (4)
razi h.
9.7
/ 10
Superb and good hospitality from hotel staff.
In the Area
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117 Jalan Tebrau , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80250
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Crystal Crown Hotel Johor Bahru
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Per room per night (excl. taxes & fees)
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What's around Crystal Crown Hotel Johor Bahru
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117 Jalan Tebrau , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80250
Discover More About Crystal Crown Hotel Johor Bahru
note: hotel was previously named Crystal Crown Hotel
Location
Staying at Crystal Crown Hotel Johor Bahru is a good choice when you are visiting Johor Bahru - City Center.
About Crystal Crown Hotel Johor Bahru
From business event to corporate gathering, Crystal Crown Hotel Johor Bahru provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Crystal Crown Hotel Johor Bahru, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Crystal Crown Hotel Johor Bahru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Crystal Crown Hotel Johor Bahru.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Crystal Crown Hotel Johor Bahru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Crystal Crown Hotel Johor Bahru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Crystal Crown Hotel Johor Bahru is the right place to stay.
All facilities in Crystal Crown Hotel Johor Bahru
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Cafe
- Dining area
- Snacks
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Massage
- Outdoor pool
- Sauna
Accessibilty
- Access friendly
- Accessibility equipment
- Accessible parking
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- Internet point
- Free WiFi
Transportation
- Secure parking
Accommodation Policy & General Information in Crystal Crown Hotel Johor Bahru
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
In compliance with the latest instructions from the Kementerian Kesihatan Malaysia (KKM) and as part of these new health and safety regulations, we are required to enforce a stricter non-smoking policy throughout our establishment. Hence, all our rooms now are non smoking.
Additional Policy
In compliance with the latest instructions from the Kementerian Kesihatan Malaysia (KKM) and as part of these new health and safety regulations, we are required to enforce a stricter non-smoking policy throughout our establishment. Hence, all our rooms now are non smoking.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Crystal Crown Hotel Johor Bahru | 264 |
Number of floors in Crystal Crown Hotel Johor Bahru | 15 |
Another facilities in Crystal Crown Hotel Johor Bahru | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Crystal Crown Hotel Johor Bahru
What are available facilities at Crystal Crown Hotel Johor Bahru?
There are top facilites at Crystal Crown Hotel Johor Bahru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal Crown Hotel Johor Bahru?
The standard check-in time at Crystal Crown Hotel Johor Bahru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crystal Crown Hotel Johor Bahru provide breakfast?
Yes, Crystal Crown Hotel Johor Bahru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Crystal Crown Hotel Johor Bahru
Traveloka (283)
Other sources (460)
7.0
Pleasant
From 460 reviews
Cleanliness
7.0
Room Comfort
6.8
Location
8.2
Service and Facilites
7.2
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Traveler Reviews Crystal Crown Hotel Johor Bahru
Number of reviews per page
20
40
Top reviews
Chan Lee
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Dont like:
1. it doesn't not come with free breakfast with the price paid.
2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Rachel
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
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Siddhartha
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The court hangers were had fungai. The staff woke me up early in the asking to change room.
The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Tracy
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking.
The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation.
After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy.
We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
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Seow Wah
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Ok
Cheong
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Always stay here shen in JB
Georgina Siew Ling
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff is helpful & attentive
Bin Soo
Leisure with Friends
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Bed not comfy
Samantha
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Friendly staff
Verified traveler
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The renovated rooms look great. Though the TV has no signal. (Didnt bother to ask for help, since I'm not using anyway).
No in-room safe, used the safe deposit at front desk. Similar to past reviewers, they seems to have poor housekeeping of the safe keys. Took them some time to find the keys that I've returned the night before.
Read More
Larry Ng
Business
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Fast Check in and very good location for good food all around. Rooms need renovations.
Verified traveler
Friends and Family
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The renovated room was quite clean. The staffs were helpful too during our stay.
ADELA
Leisure
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Chee Kiong
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Car park super narrow.
Verified traveler
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Hotel room is big but bath room is old.
Nordin
4.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Old hotel. Desperately needs makeover or just demolish entirely to make way for new construction of newer generation hotels.
No shower screen in toilet. Old WC and carpeting.
Verified traveler
Business
8.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Room looks old, different from posted pictures online.
breakfast was great!
Staff were very welcoming especially those assigned in the cafe
PRATHIVAN
Family
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Good hotel. Spacious room, bathtub, toiletries except floor mat
Florence
Leisure Family
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.
Irene Chian Yin
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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