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  1. Hotel
  2. Malaysia(11,995 hotel)
  3. Penang(1,143 hotel)
  4. Penang Island(1,049 hotel)
  5. Tanjung Bungah(151 hotel)
  6. Mercure Penang Beach

Mercure Penang Beach

Other
505, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, Penang, Malaysia, 11200
Featured Image Mercure Penang Beach
Featured Image Mercure Penang Beach
Guestroom Mercure Penang Beach
Guestroom Mercure Penang Beach
Hotel Front Mercure Penang Beach
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Traveloka
8.5 Impressive

From 264 reviews

TripAdvisor

From 1,293 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Very relaxing place. The staff, including front desk to valet, they are very helpful and polite. Definitely will revisit the place.
Ng C. K.
Facilities
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Mount Miriam Cancer Hospital
(0.50 km)
Straits Quay Marina Mall
(1.36 km)
Tanjung Bungah Floating Mosque
(2.62 km)
Gurney Plaza
(3.00 km)
Cheaper if you book through app now. Click here to download.
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Review by Traveloka users

Based on 264 reviews

8.5
Impressive
Fantastic
91
Very Good
128
Satisfying
19
Average
25
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Family vacation
Hotel room just like what in the pictures. But the carpet dun seems properly clean.. Found some biscuit pieces on the carpet. The only things I wish to complaint is the air condition... No matter how we adjust, the temperature won't go down.. The room temperature remain at 25 degree. My daughter not able to sleep well with the pajamas and cry out loud around 1am and wake up with Wet pajamas. I have no choice but change her cloth to rompers then only she sleep through the night. The beach are nice but full of shell. Not suitable for bringing toddler or kids to play around there. Overall satisfied as my daughter had a great time playing in the bathtub.
5.8
- Romantic Vacation
I had food poisoning from the dinner buffet suspected from the rotten oyster. so bad. will not come again.
9.1
- Medical Travel
Very comfy, great room and really love the beach view from our bedroom. Definitely will come back!
9.1
- Romantic Vacation
The lady staff at the restaurant was so kind and helpful. She assisted me and many other guest. However the food is not that good. The staff also very polite. The room is just normal but the beach access was incredible. The view were outstanding. I had a great time there.
6.2
I love the hotel. I love the foyer that goes all the way to the beach. I love the pool. I love the interior of the rooms. 2nd time round. It's Mercure now. The foyer to the beach, lovely, the pool lovely but the check in was poor. Either the hotel system needs upgrading or the staff needs to be changed or trained It took me too long to finally get my turn to check in ( about 40 mins) and once there was told that I had to pay for my room. As far as I know I did not take the pay at hotel option from app. I showed my booking. The manager still insist that I am wrong. I told him I will contact app. I had no problems with the customer svcs officer online. They reassured me and was quick with their actions. Received a call from app shortly after my call and an email was also issued for me to show the manager that I have paid. Showed the email to the manager, Still was told to wait for my room. After 4 long hours, they finally checked me in and when we went up to our room we found that someone else was already occupying the room designated to us. Came down again, finally assigned to room which is not occupied. Room was beautiful as before, funny thing was there were complimentary coffee and tea sachets but there wasn't any water boiler. There was an iron but no ironing board. When asked, they said they were short on boilers and we were supposed to request for hot water which took ages to arrive. I do not know what is the actual problem. I think Mercure Tanjung Bungah must seriously need to look into many of their lacking aspects on their side. A change of system probably is needed or a change of staff especially the front desk staff or perhaps their reservation staff. We were not the only ones encountering such problems on that day. Many in line had similar problems to us during check in. It's a beautiful hotel but with staff who are incompetent..your customers might not hesitate to change hotels the next time we are in Penang.
9.4
- Family vacation
The room is very clean and well maintained. Swimming pool is clean compare to near by hotel and next to beach. Breakfast awesome with variety of choices, children FOC and definitely worth of it!
9.1
- Romantic Vacation
This is my second stay in 4 points hotel since 3 years ago. It is still a pleasant stay from different perspectives. Thanks hotel for giving me a nice view room 💝
9.7
- Business travel
So lucky that i stayed here on weekdays, less crowded. Breakfast spread is quite limited however i could say all the food are delicious, especially the char kuew tiow and the roti canai are the best. The view is nice and the beach are so clean and well reserved. Overall it was a pleasant stay.
8.5
- Romantic Vacation
Overall it is good as expected.
6.1
- Shopping & Culinary
The hotel is not worth the money paid for. It is run-down & the room can hear the outside traffic. The lift is old & shaky. It is just basic & I even have to call for a toothbrush. The wall paint in the room is worn off & being vandalized.
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more
Hotel Description
Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Mercure Penang Beach is a accommodation in a good neighborhood, which is located at Tanjung Bungah.

Not only well positioned, but Mercure Penang Beach is also one of accommodations near the following Mount Miriam Cancer Hospital within 0.5 km and Straits Quay Marina Mall within 1.36 km.

About Mercure Penang Beach

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Penang Beach exclusively for you.

Mercure Penang Beach is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Mercure Penang Beach.

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Hotel Policy
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
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Facilities
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
  • Things to Do
    • Health club
    • Outdoor pool
    • Pool sun loungers
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
  • Connectivity
    • Free WiFi
    • LAN Internet
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Business Facilities
    • Business center
  • General
    • Smoke free
  • Transportation
    • Limited parking
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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