Sunway Hotel Georgetown Penang

Hotels
8.6
/10
Very Good
3,553 reviews

What Guests Say About Their Stay

Surroundings (22)
Room Space (21)
Bedroom (20)
Accessibility (18)
Fonny S. B.
9.7
/ 10
Friendly & quick service. Good location - near food stalls. The room is spacious with great view.
Ang L. B.
9.7
/ 10
The room look exactly like the pictures and clean. Checking in was very easy. Staff was helpful and polite. Location is good. There are street food just next to the hotel. Highly recommended hotel in Penang. 👍
nur a. a. h.
9.7
/ 10
Professional classy hotel. Was extremely good with a courtesy call once checked in the hotel. Very happy with the condition of the room. Fast check-in process. Had a very comfortable stay.
Ellen S.
9.4
/ 10
Clean and comfortable. The hotel has an easy access to food street, malls, great neighbourhood to explore, very convenient. I would really recommend a family to try. I stayed at the family room. Love it. Ah...and the bathroom is clean too.
Fenny Fenny
9.1
/ 10
Good room, great service, strategic location
In the Area
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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Hotel Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Hotel Georgetown Penang

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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby Sunway Hotel Georgetown Penang
Lobby 2 Sunway Hotel Georgetown Penang

Discover More About Sunway Hotel Georgetown Penang

Location


Sunway Hotel Georgetown Penang is located in area / city Georgetown.

About Sunway Hotel Georgetown Penang

Whether you are planning an event or other special occasions, Sunway Hotel Georgetown Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

Sunway Hotel Georgetown Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Sunway Hotel Georgetown Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunway Hotel Georgetown Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunway Hotel Georgetown Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunway Hotel Georgetown Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunway Hotel Georgetown Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunway Hotel Georgetown Penang.

All facilities in Sunway Hotel Georgetown Penang

Swimming Pool Sunway Hotel Georgetown Penang
Swimming Pool
Fitness Center Sunway Hotel Georgetown Penang
Fitness Center
Functional Hall Sunway Hotel Georgetown Penang
Functional Hall
Lobby Sunway Hotel Georgetown Penang
Lobby
Accommodation Services Sunway Hotel Georgetown Penang
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Continental breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer with surcharge

Accommodation Policy & General Information in Sunway Hotel Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
We would like to inform you that Sunway Hotel Georgetown Penang will be migrating our telephone lines from copper to fiber optic cables. The migration is scheduled to begin on 10th March 2025, and we anticipate a downtime of up to two days during this transition. To ensure continued effective communication, we have added our Duty Manager’s mobile number (+6019 448 9988) in Google for reference during this period. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding during this time. Please do not hesitate to reach out if you require any further clarification. Thank you for your understanding on this matter.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Hotel Georgetown Penang
250
Number of floors in Sunway Hotel Georgetown Penang
16
Another facilities in Sunway Hotel Georgetown Penang
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunway Hotel Georgetown Penang

What are available facilities at Sunway Hotel Georgetown Penang?
There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?
The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Georgetown Penang provide breakfast?
Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sunway Hotel Georgetown Penang

8.6
Very Good
From 2,585 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Sunway Hotel Georgetown Penang
All
Bedroom (14)
Room Space (13)
Surroundings (12)
Family Friendly (11)
Staff Friendliness (11)
Hotel Area (11)
Distance to City Center (10)
Accessibility (10)
Bathroom (10)
Wifi (9)
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Traveler Reviews Sunway Hotel Georgetown Penang

Number of reviews per page
20
40
Customer reviews
H***N
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Good place and very convenient
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Thomas B. B.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Very strategic location, many food stalls near the hotel... We always stay at Sun Way hotel every time we go to Penang.
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Accommodation's Reply
28 Jul 2025
Dear Thomas, Greetings from Sunway Hotel Georgetown. We thank you for your continued support and we are glad you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Eunike A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The location is great. It's easy to find food
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Accommodation's Reply
09 Jul 2025
Dear Eunike, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and we trust that our service met your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for choosing us as your preferred hotel in Penang. Regards, The Management
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff was very nice, the room was clean & perfect location.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service and room cleanliness met your expectations. Indeed, we are strategically located in the heart of George Town, near many eateries and attractions. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The place is clean and strategic, outside the hotel you can find a place to eat and Ban Heang, in the afternoon to evening there are many food stalls aka New Lane Hawker Center. You can self check in and check out at the available machines, the security and receptionists are also very helpful, recommended for those who want to stay here.
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Accommodation's Reply
30 Jun 2025
Greetings. We at Sunway Hotel Georgetown are very pleased that you were satisfied with our service, and that you found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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S***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
New lane food stalls are right outside. There's also a massage shop opposite the hotel to go to after a tired day of walking. Ample parking space. Mobile internet in the room isn't good, but there is free Wi-Fi.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our facilities suit your needs, and you find us strategically located. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Imelda B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our extended family always stays at Sunway Hotel when seeking medical treatment. Recommended. Please increase the promos.
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Accommodation's Reply
20 Jun 2025
Best regards, Imelda B. We at Sunway Hotel Georgetown are very pleased that you and your family were satisfied with our services. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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suarny
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
All the staff at HTL are very friendly, especially the security, who always greet us and when we leave the hotel, there are already many people selling food and snacks until the evening and if we are tired, there is also a reflexology place.
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Accommodation's Reply
29 May 2025
Best regards, Suarny. We at Sunway Hotel Georgetown are very pleased that you are satisfied with our services and found the hotel's location strategic. Please introduce us to your friends and family. We look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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H***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
good location near food place. hotel is clean.
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Accommodation's Reply
15 May 2025
Greetings. We at SUNWAY Hotel Georgetown are very pleased that you were satisfied with the cleanliness of the hotel and found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
A pleasant 2 nights stay in Sunway. Only 30 minutes away from the airport, easy to check in and out, helpful staffs, spacious, clean and well-equipped room. Also walking distance to the culinary area, pharmacy, and mini mart.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Novie G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
As usual, we always stay at Sunway Hotel Georgetown every time we visit Penang. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.
1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Novie G, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Very cozy, near with food place, nice
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Accommodation's Reply
24 Mar 2025
Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
M***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
All good, all the staff are friendly
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Accommodation's Reply
24 Mar 2025
Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Teddy S.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
The hotel is very close to a range of good local food and durian off course
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Accommodation's Reply
09 Jul 2025
Dear Teddy, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and we trust that our service met your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
B***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The check-in process was quite fast, even at 12 noon the room was ready and I could immediately enter. Maybe because I came after the holiday season, so the hotel was not too crowded. The staff was also quite helpful. The location of the hotel is close to everywhere, starting from street food, the top, malls, all can be reached on foot. My room was on the 7th floor, the room and bathroom were quite clean. The bathroom equipment was also complete.
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Accommodation's Reply
09 Jul 2025
Best regards. We at Sunway Hotel Georgetown are delighted that you are satisfied with our services. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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P***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The location is close to the culinary center and places selling Musang King durian / Black Durian, and in line with places to eat delicious Kwetiaw in Penang and delicious dim sum.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Greetings. We at Sunway Hotel Georgetown are delighted that you found our hotel's location strategic, and we are confident that our services met your expectations. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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Dian R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The hotel is in good location, very clean, the service super nice people. When I go back, I will stay in same hotel again.
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Accommodation's Reply
09 Jul 2025
Dear Dian, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service and cleanliness of the hotel met your expectations. Please recommend us to your friends and family, we certainly look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
lie l. c.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Great location, clean and welcoming
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that you had a pleasant stay with us. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Comfortable, clean, strategic location
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Greetings. We at Sunway Hotel Georgetown are very pleased that you found the hotel atmosphere to meet your expectations and found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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K***n
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The hotel is clean, especially the rooms, spray, towels, bathroom equipment, everything is good, as expected from the hotel *4 👍 Many places to eat around the hotel…
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Accommodation's Reply
14 Jul 2025
Best regards. We at Sunway Hotel Georgetown are delighted that you found the facilities offered, as well as the hotel's strategic location to meet your needs. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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