Swiss-Garden Hotel Melaka

Hotels
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Melaka City Center, Melaka City, Melaka, Malaysia, 75300
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About Accommodation

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Staying at Swiss-Garden Hotel Melaka is a good choice when you are visiting Melaka City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Kids Friendly (2)
Friendly Staffs (6)
Great Facilities (5)
Comfortable Room (7)
9.4
/ 10
Siti A. M. F.
Room was very comfy and modern. I love the room itself. View from the balcony also superb. Parking is easy too as the hotel have their own parking space at level 4. Will repeat staying at the hotel again.

Location Info

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T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Melaka City Center, Melaka City, Melaka, Malaysia, 75300
Lobby Swiss-Garden Hotel Melaka
Exterior 2 Swiss-Garden Hotel Melaka

Discover More About Swiss-Garden Hotel Melaka

Location


Staying at Swiss-Garden Hotel Melaka is a good choice when you are visiting Melaka City Center.

The hotel has a very good location, also near the Malacca International Airport (MKZ), which is only 5.84 km away.

The hotel is located only 0.53 km away from Melaka River Cruise Boarding Port.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Swiss-Garden Hotel Melaka

From business event to corporate gathering, Swiss-Garden Hotel Melaka provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Swiss-Garden Hotel Melaka is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Hotel Melaka, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Swiss-Garden Hotel Melaka, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Swiss-Garden Hotel Melaka.

If you plan to have a long-term stay, staying at Swiss-Garden Hotel Melaka is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Swiss-Garden Hotel Melaka will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swiss-Garden Hotel Melaka is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Garden Hotel Melaka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Garden Hotel Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swiss-Garden Hotel Melaka.

All Facilities

Bar, Cafe and Lounge Swiss-Garden Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool Swiss-Garden Hotel Melaka
Swimming Pool
Fitness Center Swiss-Garden Hotel Melaka
Fitness Center
Functional Hall Swiss-Garden Hotel Melaka
Functional Hall
Common Space Swiss-Garden Hotel Melaka
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast with surcharge
  • Brunch
  • Cafe
  • Hot breakfast
  • Vegetarian meal

Hotel Services

  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Things to Do

  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Indoor pool
  • Outdoor pool
  • Sun loungers
  • Waterslide

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke free

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Accessibilty

  • Accessible parking
  • Access friendly
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities

Sports and Recreations

  • Basketball
  • Fitness

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

On 01 April 2014, the Melaka State Government imposed a mandatory RM2.00 nett Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Hotel will collect this fee this fee directly from guests upon check-in. Effective 1 July 2021, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10.00 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in and not included in Room Rates. Thank you for your kind understanding. If you have any question regarding this, please feel free to contact us in below telephone number. Tel: +606 288 3131
Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM10 parking per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 carparks are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Deposit

Deposit MYR 0.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Swiss-Garden Hotel Melaka?
There are top facilites at Swiss-Garden Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Garden Hotel Melaka?
The standard check-in time at Swiss-Garden Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swiss-Garden Hotel Melaka provide breakfast?
Yes, Swiss-Garden Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 1,445 verified guests reviews
8.5
Impressive
Fantastic
472
Very Good
765
Satisfying
64
Average
144
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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kids friendly (2)
friendly staffs (6)
great facilities (5)
comfortable room (7)
spacious room (10)
great view (6)
great location (15)
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nt
ngo t. h.
Holiday
10
/ 10
21 Jan 2023
Everything great. I like. Will back again another time
Review photo of Swiss-Garden Hotel Melaka from Thi T. H. N.

2 liked this review

Nurwati Y.
Holiday
10
/ 10
04 Aug 2022
Overall I give 10 grading. Check in was fast. Room was the best, didn't xpect come with bathtub. Food was superb 👍🏻 A lot of options. Great stay I had. Nearby eateries also & to Bandar Hilir.
Review photo of Swiss-Garden Hotel Melaka from Nurwati B. Y.
Review photo of Swiss-Garden Hotel Melaka 2 from Nurwati B. Y.
Review photo of Swiss-Garden Hotel Melaka 3 from Nurwati B. Y.
Review photo of Swiss-Garden Hotel Melaka 4 from Nurwati B. Y.
Review photo of Swiss-Garden Hotel Melaka 5 from Nurwati B. Y.
Review photo of Swiss-Garden Hotel Melaka 6 from Nurwati B. Y.
Review photo of Swiss-Garden Hotel Melaka 7 from Nurwati B. Y.
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3 liked this review

Mohd H. b. A. R.
9.1
/ 10
17 Mar 2022
3rd times staying here. My kids enjoyed the hotel facilities especially the pools. Strategic location and easy to access. Friendly staff and very helpful. Definitely will come again.
Review photo of Swiss-Garden Hotel Melaka from Mohd H. B. A. R.
Review photo of Swiss-Garden Hotel Melaka 2 from Mohd H. B. A. R.
Review photo of Swiss-Garden Hotel Melaka 3 from Mohd H. B. A. R.
Review photo of Swiss-Garden Hotel Melaka 4 from Mohd H. B. A. R.
Review photo of Swiss-Garden Hotel Melaka 5 from Mohd H. B. A. R.

1 liked this review

Mohd H. b. A. R.
8.8
/ 10
10 Jun 2022
Overall it was a good stay. Some opportunities to improve: 1. Revert back housekeeping as usual, not as per request only. 2. Staff at pool section please be more helpful & don't forget to smile. 3. To improve pool cleanliness.
Review photo of Swiss-Garden Hotel Melaka from Mohd H. B. A. R.

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SA
Seri A. I.
Business
8.5
/ 10
09 Jul 2022
Buffet breakfast is nice and the room match 4 stars service
Review photo of Swiss-Garden Hotel Melaka from Seri I.

2 liked this review

OB
Ong B. K.
Holiday
6.5
/ 10
09 Aug 2022
The WiFi connection at 17018 was super weak.
Review photo of Swiss-Garden Hotel Melaka from Ong B. K.
Review photo of Swiss-Garden Hotel Melaka 2 from Ong B. K.

2 liked this review

gk
goh k. m.
Business
6.1
/ 10
29 Jul 2022
Maybe due to the pandemic, the hotel need proper maintainence and some upgrades. The 1st room given to us has leaking issues, not properly cleaned. There's a drink and spillage in the refrigerator from previous stay and it smells. The toilet ceiling was leaking, creating puddles on the toilet bowl and made the towels wet. Bathroom was not properly cleaned. We gotten a new room after expressing our disappointment. Upon entering the 2nd room, even the receptionist noticed the smell (I think it was cigarette, but she said it must be the paint) and offered to ask housekeeping to come and spray the room. The 2nd room refrigerator was spoilt (emitting heat instead of cold air), mattres was all spring and the towel was dirty (the kind where I wouldn't offer my own guest). There was a bunch of foreign tourist who doesn't mask up despite being in the lobby/elevator, and we were told they would inform the tour guide regarding Malaysia's masking policies. Otherwise, the staffs are friendly and helpful. The view was magnificent, the swimming pool was well maintained and will be a heaven for kids. The hotel location was ideal. Good for a stroll around the river, and plenty of activities for the whole family (oceanarium/shopping/toy museam) in the shopping mall below the hotel. Parking is easy albeit have to drive all the way to level 7. Food is easy to find be it local food or restaurants, all within walking distance. In all, despite the initial bad impression, the saving grace would be the good hospitality and great location.
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Review photo of Swiss-Garden Hotel Melaka from Wing H. L.
Review photo of Swiss-Garden Hotel Melaka 2 from Wing H. L.
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Review photo of Swiss-Garden Hotel Melaka 4 from Wing H. L.
Review photo of Swiss-Garden Hotel Melaka 5 from Wing H. L.
Review photo of Swiss-Garden Hotel Melaka 6 from Wing H. L.
Review photo of Swiss-Garden Hotel Melaka 7 from Wing H. L.
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TT
Tessa T.
Holiday
6.1
/ 10
22 Jun 2022
It's a hit-and-miss kind of hotel. I reached Malaka at 12.30, and they let me check in at about 1.15 pm, which is acceptable. The first room given was located on level 23. That room is very old and smells dusty. The bathroom has a bathtub, which is a plus, but the water tap that runs the bathtub is broken, hence need to use a shower head to fill up the bathtub, which is very very troublesome. At about 3 pm, the fire alarm rings. It was so noisy that I still can remember vividly 1 week after. We can't rest, hence we go out and eat. When we are back at 7 pm, the alarm still rings! Tired and sleepy, I called the front desk, and they offered to change our room (they mentioned the alarm was caused by a short circuit). I wonder why nobody approached us to offer the room exchange if we didn't call. The 2nd room is located on level 16. Even its a downgrade, as there was no bathtub in the room, the overall condition was better. It feels cleaner at least. But the central AC was so cold, that we think the controller is there just for the sake of having it. The bathroom is mouldy and very dim. Having said that, the view from this hotel is really remarkable. Breakfast - nonya laksa was good. But it's the same breakfast every day. With so much good food in Malaka, I will give it a miss.
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Review photo of Swiss-Garden Hotel Melaka from Tesza T.

1 liked this review

NK
Ng Kah H.
Holiday
5.5
/ 10
12 Jun 2022
Stay here 3 days 2 night at RM650. Very disappointed as room are very dirty. Carpet: badly stained and smelly. Towel: stained. Couch: stained. Table and bed size table: dusty. Bed sheet: stained. Bathroom: very dirty. Drinking glass: stained. With this condition, I don't know where they rated at 4 star.
Review photo of Swiss-Garden Hotel Melaka from Ng K. H.
Review photo of Swiss-Garden Hotel Melaka 2 from Ng K. H.
Review photo of Swiss-Garden Hotel Melaka 3 from Ng K. H.
Review photo of Swiss-Garden Hotel Melaka 4 from Ng K. H.

2 liked this review

Dany R.
Staycation
9.1
/ 10
29 Jul 2023
The location is very strategic, close to various tourist areas. This hotel is also one with the mall so there is a special door that directly connects with the mall. Overall good.
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Review photo of Swiss-Garden Hotel Melaka from Dany R.
Review photo of Swiss-Garden Hotel Melaka 2 from Dany R.

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Exterior 4 Swiss-Garden Hotel Melaka

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