Amsterdam Downtown Hotel

Failed to advertise that the hotel was 2 stars not 3 also they didn’t tell us beforehand that the place was being renovated meaning the noise was very loud (from 10am-midnight). Another thing was that there was supposed to be tea and coffee facilities which we were told we could use when we got there but ended up being told we couldn’t. Demanded a £100 deposit upon arrival which was almost the same amount we paid for the whole entire stay (cash or credit card only). Also it was the loudest hotel we’ve ever stayed at. Lots of things were broken when we arrived like the toilet seat had a crack in it that was duct taped up, the shower head holder didn’t stand up by itself, one of the bedroom lights didn’t work and there was a hole in the ceiling where the smoke alarm should have been. The bathroom was also freezing cold where it would be hard to stand on the floor without shoes on because it was so cold. The hotel site also shows luggage storage which ends up just being your luggage put behind an open stair case for anyone to come along and take. Mainly the noise from above was absolutely unbearable and carried on into 1am most nights and meant it was very hard to sleep, we even debated finding a new place to stay. The hotel offered a central place for us to stay and the staff were polite but that’s the only positives.

Honestly not worth the money we saved. When we checked in we were told there was major construction happening and there would be perioda of time where we would not have water. (Did not tell us that until after they took our deposit) Walls are paper thin, which is to be expected for a hotel so cheap. But the room next to us was smoking weed constantly which would set off the alarms, which would make the staff come knocking on EVERYONE'S doors asking is if we were smoking. My husband was very ill at one point in our trip, so I went down to the desk to ask if we could have a second card. I was told it was not possible. So anytime I returned to the room I either had to knock and wake up my sick husband or slide the card back in which would turn on all the lights and the television. The place looks nice honestly, but there's just too many negatives for me to be able to recommend this place to anyone.

Tienen 2 gatos en el salon comedor, donde se toma cafe y se puede trabajar o almorzar, los gatos se suben a las mesas. Muy poco higienico.

There is a bedbug infestation at this hotel and they haven't even apologized or refunded me for all the trouble this has caused me. I had to leave the hotel at 4 am for the airport, 10 hours before my flight because they could not provide a new room or clean sheets. Do NOT stay here.

the cleaness was not good but the location was very good. there was no room service and no restaurent

Good location. Small recept area. Small room with basic supplies. Good size bathroom. Steep stair to upper floor. Noise from rooms from the same floor throughout our three nights stay.

Great area, overall decent stay with a well equipped room. Only disappointments were that the toilet broke from the wall (I am underweight for my height), and there was not enough shampoo and body wash provided. Apart from that, the bed sheets were okay, the mattress was not great. There is no air conditioning, just a fan.

Everything was great the only thing was that the bathroom was small the sink was almost in my face when sitting in the toilet. Besides that everything was excellent!

First off, this should be listed as a hostel and not a hotel. It was fairly clean, but it is extremely small... in terms of both the lobby/communal area and the rooms themselves. There are zero amentites besides towels and bed linens. The "family apartment" isn't really that, it's a small room with twin beds lined up so if you have luggage be prepared to try to stash it somewhere you can easily walk around (hint: you can't). I would rate this higher due to it feeling clean, but for the rate I paid I'm still astonished with what we got.

Very close to a large variety of restaurants and populated area.

Very small and noisy

Great location, friendly and helpful staff, and comfortable room. Definitely would return.

It was nice

Nice simple hotel. Beds are twin size. Rooms are standard european size. Very close to alot of things including starbucks lol. Hotel is good for a quick 1 night stay to rest. Nothing spectacular but had everything we needed

We have already paid taxes and when we got there they mad us pay taxes again! Even tho I showed my online receipt that city taxes has been already paid

Hi i booked here and they charged me more then it said here on hotel.com when i arrived. also the room was smaller then what it says here on the website. i called hotels.com and they didn't want to help me so dont stay at this place

Everything was fine... nothing amazing nothing bad

The room is soooooo small you can barely move inside, especially if you have luggage. There were also no windows in the room, only a small one facing a common area inside the hotel where people gather and have coffee or eat their meals and not outside. The place is actually a hostel, and not really a hotel. The worst part though is there are two cats walking around this common area, which is where people eat and drink! That is definitely not clean. In the morning, the place smells like cat and cat piss.

Very convenient location to everything, just had an issue with a leak from the ceiling in my room, the young lady at the desk said she would take something off my room but she was not on duty when I checked out the gentlemen didn’t know anything about it. But I would recommend this hotel.

The whole hotel is made it with dry-wall (paper walls) so it’s really noisy if you get the room next to the stairs and/or if your upper neighbours don’t behave. The hotel is really well located, 2 blocks only from the party area but still located in a quiet zone, it have next door a bicycle rental service really nice, the staff is really supportive. Notice that this hotel have elevator and no A/C on the rooms. It’s not allowed to smoke inside the rooms. They provide free coffee and tea in the basement BUT if you’re allergic to cats don’t go there. The staff should ask the clients to NOT use the stairs after 10pm because they’re really noisy, people can/should use the elevator instead.