Urban Residences

Apartments
8.8
/10
Very Good
1,021 reviews

What Guests Say About Their Stay

Rina m.
10.0
/ 10
We enjoyed staying there, had a nice view from our unit, surrounded by shops, restaurants, and public transportation. The unit is clean with complete facilities.
Donavin
10.0
/ 10
Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
Fermin
10.0
/ 10
We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Robert
10.0
/ 10
The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
In the Area
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Hennekijnstraat 104, Rotterdam, Zuid-Holland, Netherlands, 3012 EB

Main Facilities

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WiFi
Elevator
Staying at Urban Residences is a good choice when you are visiting Rotterdam.
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What's around Urban Residences

Hennekijnstraat 104, Rotterdam, Zuid-Holland, Netherlands, 3012 EB
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Location


Staying at Urban Residences is a good choice when you are visiting Rotterdam.

About Urban Residences

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Urban Residences is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Urban Residences.

All facilities in Urban Residences

Others Urban Residences
Others

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk
  • Laundry service

Public Facilities

  • Others
  • SMOKE_FREE
  • Safety deposit box
  • Elevator

General

  • PARKING
  • PARKING_SURCHARGE

Things to Do

  • ROMANTIC_PACKAGE

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Urban Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Covered self parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests may request two single beds instead of one double bed. Additional fees apply.
  • If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Each guest, including children, must present valid government-issued ID at check-in. This property accepts families and couples only for apartment bookings.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Available rooms at Urban Residences
77
Number of floors in Urban Residences
19
Another facilities in Urban Residences
Luggage storage, Express check-out, Multilingual staff, Front desk, Laundry service

Frequently asked question in Urban Residences

What are available facilities at Urban Residences?
There are top facilites at Urban Residences such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Urban Residences?
The standard check-in time at Urban Residences is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Urban Residences?
Urban Residences is a 4.0-star hotel.
How many floors does Urban Residences have?
Urban Residences has 19 floors.
How many rooms are available at Urban Residences?
Urban Residences has 77 rooms in total.
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More Reviews from Other Guests in Urban Residences

Overall Ratings & Reviews Urban Residences

Traveloka (6)
Other sources (1,015)
8.8
Very Good
From 1,015 reviews
Cleanliness

8.4

Room Comfort

9.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Urban Residences

Number of reviews per page
20
40
Top reviews
Kiem
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Balcony views were great from the front in the back so so because of ongoing construction.
Sylvie
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

L’appartement est grand et confortable. Les rideaux n’étaient pas propres (incluant ceux de la salle de bain) et plusieurs crochets de ceux-ci étaient décrochés. Ça donne un aspect négligé à l’appartement. Il y avait des taches sur le fauteuil. On a apprécié le local à vélo. La salle de lavage serait plus appropriée à l’étage (sans les appâts à souris…)
Read More
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good location. Otherwise wouldn’t stay here again.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Read More
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Read More
Donavin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
SIMON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing view from the 19th floor balcony. Staff very helpful.
Fermin
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Bader
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
regilio
icon-Business Family
Business Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms not cleaned well
regilio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Was not to bad
Sergey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Verified traveler
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This place is quiet a dump. The images are from years ago when the property was built. Sewer smells from the bathroom and kitchen. Holes in the walls and floor. Music blasting in the hall from the other hotel guests, who are just as trash as the hotel. Stayed 3 nights and didn't shower as the sewer smell from the bathroom was so pungent. Ruined my time in the city. I was moved to another room and the next room was just as bad. The worse hotel I've ever stayed in. Would not recommend. In fact I urge unsuspecting travelers to not fall for the images of this property. It is very misleading. This property is more akin to a terrible hostel than a hotel.
Read More
Marian
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Amazing view, lots of space, clean and comfortable
zhurnphrey
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Didn’t recognize my vip status and
Nady
icon-Business
Business
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Strong mold smell. Egg residue on kitchen silverware..
MARLON
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location, Apartment was really nice. Would i stay again, probably yes. Only downfall was we had no batteries in our TV remote, asked front desk and was told there are none left and to go and buy some myself, which i found to be poor service. In the end, a cleaning lady helped us out with some spare batteries, but the remote still did not work. Asked front desk if we could switch a remote from another room and was told all the TVs are different, so we had no TV for 2 nights. I felt this was very poor in terms of service
Read More
jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Was a nice and clean place
Grigoris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The property could have been great if they were keen to do the minimum of maintenance and clean properly
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
Number of reviews per page
20
40

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Others 4 Urban Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779 issued on 18 December 2015 | An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC | Legal Representative: Le Minh Tu | Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Urban Residences

Traveloka (6)
Other sources (1,015)
8.8
Very Good
From 1,015 reviews
Cleanliness

8.4

Room Comfort

9.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Urban Residences

Number of reviews per page
20
40
Top reviews
Kiem
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Balcony views were great from the front in the back so so because of ongoing construction.
Sylvie
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

L’appartement est grand et confortable. Les rideaux n’étaient pas propres (incluant ceux de la salle de bain) et plusieurs crochets de ceux-ci étaient décrochés. Ça donne un aspect négligé à l’appartement. Il y avait des taches sur le fauteuil. On a apprécié le local à vélo. La salle de lavage serait plus appropriée à l’étage (sans les appâts à souris…)
Read More
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good location. Otherwise wouldn’t stay here again.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Read More
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Read More
Donavin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
SIMON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing view from the 19th floor balcony. Staff very helpful.
Fermin
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Bader
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
regilio
icon-Business Family
Business Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms not cleaned well
regilio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Was not to bad
Sergey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Verified traveler
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This place is quiet a dump. The images are from years ago when the property was built. Sewer smells from the bathroom and kitchen. Holes in the walls and floor. Music blasting in the hall from the other hotel guests, who are just as trash as the hotel. Stayed 3 nights and didn't shower as the sewer smell from the bathroom was so pungent. Ruined my time in the city. I was moved to another room and the next room was just as bad. The worse hotel I've ever stayed in. Would not recommend. In fact I urge unsuspecting travelers to not fall for the images of this property. It is very misleading. This property is more akin to a terrible hostel than a hotel.
Read More
Marian
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Amazing view, lots of space, clean and comfortable
zhurnphrey
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Didn’t recognize my vip status and
Nady
icon-Business
Business
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Strong mold smell. Egg residue on kitchen silverware..
MARLON
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location, Apartment was really nice. Would i stay again, probably yes. Only downfall was we had no batteries in our TV remote, asked front desk and was told there are none left and to go and buy some myself, which i found to be poor service. In the end, a cleaning lady helped us out with some spare batteries, but the remote still did not work. Asked front desk if we could switch a remote from another room and was told all the TVs are different, so we had no TV for 2 nights. I felt this was very poor in terms of service
Read More
jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Was a nice and clean place
Grigoris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The property could have been great if they were keen to do the minimum of maintenance and clean properly
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
Number of reviews per page
20
40