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La Cantera Resort & Spa
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La Cantera Resort & Spa
Hotels
8.8
/10
Very Good
940 reviews
What Guests Say About Their Stay
Steven
10.0
/ 10
Great property. The Signature restaurant is excellent. The golf is great. One problem - the parking. They now charge about $28/day for self-parking. That's on top of the room rate and the "Resort Fee". I can't stand that game - just a way to try and hide what they are really charging. Just tell me what you are charging for your room and include everything. Don't try to fool me by quoting one price and then charging another. To make matters worse, the parking system works poorly. I was initially charged an hourly fee, rather than a daily fee. The hourly fee would be about $230 dollars a day. While the front desk fixed the improper charge, it took about 20 minutes (with me standing at the front desk) for them to do so. I don't go on vacation to spend that amount of time for something I don't think they should charge for in the first place. Someone should rethink this new, in my view bogus, charge. Again, put it all in the room charge so that I know what I'm spending.
Katherine
10.0
/ 10
Absolutely love this place. Every single staff person was friendly and helpful. Especially loved the fact that we didn't have to leave the premises for food or entertainment.
Melissa
10.0
/ 10
The hotel and spa are so beautiful and peaceful. The whole staff was wonderful, kind, and so helpful! The food, service, and stay were all excellent. I am so grateful for the special time with my family after a much needed getaway after the death of a loved one. Thank you to all the staff who made our stay so special!
In the Area
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16641 La Cantera Pkwy, Bexar County, Texas, United States, 78256
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in La Cantera Resort & Spa
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What's around La Cantera Resort & Spa
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16641 La Cantera Pkwy, Bexar County, Texas, United States, 78256
Discover More About La Cantera Resort & Spa
Location
La Cantera Resort & Spa is located in area / city Bexar County.
About La Cantera Resort & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from La Cantera Resort & Spa exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at La Cantera Resort & Spa.
All facilities in La Cantera Resort & Spa
Others
Things to Do
- SHOPPING_ON_SITE
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Health club
- Picnic area
- Garden
- CLUBHOUSE
- Sauna
- Steam room
- POOL_CABANAS_SURCHARGE
- Waterslide
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- LOCKERS
- Smoking area
- Fireplace in lobby
- Ballroom
- PARKING_SURCHARGE
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Sports and Recreations
- Outdoor tennis court
- Game room
- Fitness
- TENNIS_COURT
- Golf course
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Business Facilities
- CONFERENCE_CENTER
- MEETING_ROOM
- Business center
- Computer station
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
- Hair salon
- ATM/Banking
Family-friendly Facilities
- SUPERVISED_CHILDCARE_SURCHARGE
- Children pool
Transportation
- Valet parking with surcharge
Connectivity
- LAN Internet
Accommodation Policy & General Information in La Cantera Resort & Spa
Important Note
- Fee for full breakfast: approximately USD 30 per person
- Self parking fee: USD 21.65 per day (in/out privileges)
- Valet parking fee: USD 43.30 per night (in/out privileges)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 52.45 per accommodation, per night
- Additional inclusions
- Business center/computer access
- Concierge service
- Fitness center access
- Health club access
- Housekeeping
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Phone calls
- Pool access
- Shuttle service
- Hot tub access
- WiFi access (may be limited)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at La Cantera Resort & Spa | 496 |
Number of floors in La Cantera Resort & Spa | 7 |
Another facilities in La Cantera Resort & Spa | SHOPPING_ON_SITE, Beach umbrella, Hot tub, Outdoor pool, Spa |
Frequently asked question in La Cantera Resort & Spa
What are available facilities at La Cantera Resort & Spa?
There are top facilites at La Cantera Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at La Cantera Resort & Spa?
The standard check-in time at La Cantera Resort & Spa is starting from From 16:00 while the latest check-out time is at Before 11:00
Does La Cantera Resort & Spa provide breakfast?
Yes, La Cantera Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in La Cantera Resort & Spa
Other sources (940)
8.8
Very Good
From 940 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews La Cantera Resort & Spa
Number of reviews per page
20
40
Top reviews
Robert
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was under construction. The pool area was under construction. We did not get a room upgrade.
We didn’t have hot water in the shower and we left a day early.
Jason
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was very helpful, property was clean
Ed
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Check ib was terrible sent us to an allready occopied room and the plastic entry card to the new room would not wor. The fire alarm sounded fo 10 m at 7 AM
Steven
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property. The Signature restaurant is excellent. The golf is great. One problem - the parking. They now charge about $28/day for self-parking. That's on top of the room rate and the "Resort Fee". I can't stand that game - just a way to try and hide what they are really charging. Just tell me what you are charging for your room and include everything. Don't try to fool me by quoting one price and then charging another. To make matters worse, the parking system works poorly. I was initially charged an hourly fee, rather than a daily fee. The hourly fee would be about $230 dollars a day. While the front desk fixed the improper charge, it took about 20 minutes (with me standing at the front desk) for them to do so. I don't go on vacation to spend that amount of time for something I don't think they should charge for in the first place. Someone should rethink this new, in my view bogus, charge. Again, put it all in the room charge so that I know what I'm spending.
Read More
Caroline
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful grounds. Friendly staff. Great hotel.
Uyen
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent service. We'll definitely come back!
Joe
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
7th floor hospitality suite and concierge service.
Alicia
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The mattresses could use an upgrade. My husband and I experienced significant body aches, joint & back pain due to mattress quality.
Katherine
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Absolutely love this place. Every single staff person was friendly and helpful. Especially loved the fact that we didn't have to leave the premises for food or entertainment.
Terrell
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Disappointing Experience During stay,
I am writing to express my deep disappointment with my recent stay at this resort. I booked a deluxe king room with a city view, paying $1,200 for two nights, with the expectation of a luxurious and memorable experience for my wife’s birthday. Unfortunately, our experience has been anything but that.
Upon arrival, we were assigned a room with two full-size beds and a view of the courtyard instead of the city. To make matters worse, the windows were dirty, further diminishing what little view we had. This was not the experience we were promised, nor one that I would expect from a resort of your reputation. If I had been informed that the room I booked was unavailable due to being “out of order,” I would have seriously reconsidered my stay.
While I appreciate the offer to move to a different room when one becomes available, the inconvenience has already impacted our experience. After making special plans and investing in this stay, I expected better communication and service. I feel that we have been treated poorly, and this is certainly not the level of hospitality I anticipated.
I would like to request appropriate compensation for the significant inconvenience we’ve experienced. I sincerely hope you will take this feedback seriously and make efforts to improve your communication and guest .
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Melissa
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel and spa are so beautiful and peaceful. The whole staff was wonderful, kind, and so helpful! The food, service, and stay were all excellent. I am so grateful for the special time with my family after a much needed getaway after the death of a loved one. Thank you to all the staff who made our stay so special!
Maria
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
La Cantera is a great resort! Thanks!
Shannon
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful property, well staffed, didn’t feel over crowded. The walls were noticeably thin and we could hear entire conversations next door. Otherwise a great stay.
JENNIFER
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was a great and peaceful and relaxing stay.
Maria
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
La Cantera Resort is back!!! We love it here again. The hotel rooms have been updated beautifully! Great , friendly staff that goes the extra mile. Thank you! Signature restaurant was delicious! What a treat!
Dorian
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was under renovation elevators were nasty and marked up in my room. The TV was crooked and also a lot of the light fixtures were crooked as well. It looked like it's been under a lot of renovation and it looked 25 years old
Michael
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Spa & Golf
Maria
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I had not been back to the Westin La Cantera in years. Wow! How it’s transformed for the better on all levels.
Check in was seamless, very friendly staff. The rooms have been updated and are extremely comfortable and clean. Room service is exceptional! We’ll be back!!! Thank you!
francesca
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This was my 3rd time at the resort and my wife's 4th time visiting the property. I decided to upgrade us to the (,seven) area of the hotel. February is a busy month, our anniversary, my wife's birthday,and Valentine's Day. I wanted us to have a special weekend. That all changed when we exited the 7th floor and the elevator doors opened up we were bombarded with construction going on. The first step out of the elevator was onto a dirty construction floor covering. Only to hear the sounds of hammering, drilling, and sanding. When we got to our room the temperature was 66° I immediately turned on the heat and set it to 76°. My wife asked for 2 blankets from the front desk. Also to my surprise our room was missing a refrigerator. We went to dinner. We came back a little after 10:00 p.m. which was more than enough time for the room to warm up. To my surprise it was only 71°. I played with the thermostat and realized what was wrong and went downstairs and informed the front desk. Tired and a bit chilly we just went to sleep. We checked in on Thursday. Notified them about the thermostat the same day. Didn't get the blankets until after we got back that night from dinner after 10:00 p.m. Friday morning I was abruptly woken up out of my sleep by the fire alarm. The construction guys hit a water line and no hot water for a shower. Saturday morning I was woken up by the sound of jackhammering at 7:30am. Mya,Lauren, and Matt saved the day by resolving the problems.They saved the day!
Read More
Scott
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Love La Cantera! Always a great stay w great staff!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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