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SureStay by Best Western Mount Pleasant Racine
Hotels
7.8
/10
Pleasant
497 reviews
What Guests Say About Their Stay
Sabino
10.0
/ 10
Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.
Michael
10.0
/ 10
Staff was professional and very efficient! Breakfast choices were very good, and fresh. The only nit I could pick is that the caulking needed replacing in the shower - I need to do that at home too ;-)
David
10.0
/ 10
I'm mobility handicapped. I loved the bed, right height and firmness. I told the staff at checkout that I hadn't slept that well in 2 years. Also the walk-in shower, excellent!
In the Area
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6421 Washington Ave, Racine County, Wisconsin, United States, 53406-3919
Main Facilities
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Laundry service
Restaurant
Elevator
Fitness
Express check-out
24-hour Receptionist
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Available Room Types in SureStay by Best Western Mount Pleasant Racine
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What's around SureStay by Best Western Mount Pleasant Racine
6421 Washington Ave, Racine County, Wisconsin, United States, 53406-3919
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Location
SureStay by Best Western Mount Pleasant Racine is located in area / city Racine County.
About SureStay by Best Western Mount Pleasant Racine
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from SureStay by Best Western Mount Pleasant Racine exclusively for you.
SureStay by Best Western Mount Pleasant Racine is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in SureStay by Best Western Mount Pleasant Racine
Others
Public Facilities
- Others
- Restaurant
- SMOKE_FREE
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Express check-out
- 24-hour Receptionist
Food and Drinks
- Breakfast
Connectivity
- WiFi (surcharge)
General
- PARKING_SURCHARGE
Business Facilities
- Business center
Sports and Recreations
- Fitness
Accommodation Policy & General Information in SureStay by Best Western Mount Pleasant Racine
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay by Best Western Mount Pleasant Racine | 62 |
Number of floors in SureStay by Best Western Mount Pleasant Racine | 3 |
Another facilities in SureStay by Best Western Mount Pleasant Racine | Others, Restaurant, SMOKE_FREE, Safety deposit box, Coffee/tea in lobby |
Frequently asked question in SureStay by Best Western Mount Pleasant Racine
What is normal check-in & check-out time at SureStay by Best Western Mount Pleasant Racine?
The standard check-in time at SureStay by Best Western Mount Pleasant Racine is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does SureStay by Best Western Mount Pleasant Racine provide breakfast?
Yes, SureStay by Best Western Mount Pleasant Racine provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SureStay by Best Western Mount Pleasant Racine?
SureStay by Best Western Mount Pleasant Racine is a 2.5-star hotel.
How many floors does SureStay by Best Western Mount Pleasant Racine have?
SureStay by Best Western Mount Pleasant Racine has 3 floors.
How many rooms are available at SureStay by Best Western Mount Pleasant Racine?
SureStay by Best Western Mount Pleasant Racine has 62 rooms in total.
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More Reviews from Other Guests in SureStay by Best Western Mount Pleasant Racine
Overall Ratings & Reviews SureStay by Best Western Mount Pleasant Racine
Other sources (497)
7.8
Pleasant
From 497 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
8.0
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SureStay by Best Western Mount Pleasant Racine
Number of reviews per page
20
40
Top reviews
Ashley
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.
Read More
Mark
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Okay
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bed was very comfortable. Very clean in the room and bathroom was spotless.
Ramiro Garza
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly staff, good breakfast and good location.
Sabino
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.
David
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.
Read More
Shawna
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bathroom had caulking that was extremely old and peeling off. Mildew/ mold growing . Tears in carpet. Bathroom had hair on walls and wash rags hanging on the shower from a previous guest
Kirsten
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Do not stay here walked in staff was nice rooms were gross and had bed bugs my first time ever experiencing this
Ashley
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The beds were comfortable. It was fairly quiet. BUT…. The bathroom was gross. There was mold/mildew all over the shower. Like there was no attempt to clean it. It just looks like the whole place needs some repair and deep cleaning. There were stains on the curtains and shower curtain. Paint chipping all over in the bathroom.
Rachel
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The pool was closed! There was no notice when we booked, just a sign on the door.
Pros:
1. Staff was very friendly
2. Amazing water pressure in shower
3. Location
Cons:
1. Facility needs major updates! The staff is trying to keep things cleaned that need to be replaced
2. The bathroom was gross! Fix the caulk
3. Plugs in lamp did not work and there are no wall outlets
4. Room smelled musty from the AC
This location has such potential but they have not kept up with the facility. There are other, better hotels in the area that I would recommend over this one.
Read More
Glenna
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This is an average hotel. Definitely needs remodeling. Staff was very friendly.
Pamela
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This is thev3rd time in 3 years we have used this hotel and the advertisement says there is a pool. All 3 times I've called directly to be sure the pool was open and all 3 times the answer was yes. All 3 times, it's been closed for our whole stay. I dont feel we should pay full price for the room since thaye #1 lying about the pool being open and false advertising.
Read More
Denzel
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This property is due for a serious renovation. The bathroom had mold and rust all over the tub! They had no water available to drink according to the front desk person.
Debra
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The pool was closed. Apparently this has been an issue with this hotel, would have never booked knowing this. Didn’t clean room. Snacks and soda limited supply. No manager on duty. Over priced for what it was.
Monica
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The overall stay was great. The bathroom need some updating. The toilet ran every 10-15 minutes and we were there 5 days. The tub mat should be replaced or bleached as well as tub needs a tub stopper and re-caulked or bleached.
janica
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Friendly staff, will stay again.
Paul
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We've stayed here in the past and it was a nice hotel. But I can't say that anymore. Staff was friendly but maintenance and general upkeep is sorely lacking. Mold, and dirt have taken over the place. Motel 6 is now an upgrade from this place.
Linda
with Friends
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nothing at all. Staff very rude ! Never stay again !
Nancy
Business and Leisure
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel was damp smelling. Room was worse. Air conditioner did not work. They were unable to fix it or move me to another room. Hot all night.
Michael
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff was professional and very efficient! Breakfast choices were very good, and fresh. The only nit I could pick is that the caulking needed replacing in the shower - I need to do that at home too ;-)
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews SureStay by Best Western Mount Pleasant Racine
Other sources (497)
7.8
Pleasant
From 497 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
8.0
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SureStay by Best Western Mount Pleasant Racine
Number of reviews per page
20
40
Top reviews
Ashley
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.
Read More
Mark
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Okay
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bed was very comfortable. Very clean in the room and bathroom was spotless.
Ramiro Garza
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly staff, good breakfast and good location.
Sabino
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.
David
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.
Read More
Shawna
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bathroom had caulking that was extremely old and peeling off. Mildew/ mold growing . Tears in carpet. Bathroom had hair on walls and wash rags hanging on the shower from a previous guest
Kirsten
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Do not stay here walked in staff was nice rooms were gross and had bed bugs my first time ever experiencing this
Ashley
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The beds were comfortable. It was fairly quiet. BUT…. The bathroom was gross. There was mold/mildew all over the shower. Like there was no attempt to clean it. It just looks like the whole place needs some repair and deep cleaning. There were stains on the curtains and shower curtain. Paint chipping all over in the bathroom.
Rachel
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The pool was closed! There was no notice when we booked, just a sign on the door.
Pros:
1. Staff was very friendly
2. Amazing water pressure in shower
3. Location
Cons:
1. Facility needs major updates! The staff is trying to keep things cleaned that need to be replaced
2. The bathroom was gross! Fix the caulk
3. Plugs in lamp did not work and there are no wall outlets
4. Room smelled musty from the AC
This location has such potential but they have not kept up with the facility. There are other, better hotels in the area that I would recommend over this one.
Read More
Glenna
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This is an average hotel. Definitely needs remodeling. Staff was very friendly.
Pamela
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This is thev3rd time in 3 years we have used this hotel and the advertisement says there is a pool. All 3 times I've called directly to be sure the pool was open and all 3 times the answer was yes. All 3 times, it's been closed for our whole stay. I dont feel we should pay full price for the room since thaye #1 lying about the pool being open and false advertising.
Read More
Denzel
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This property is due for a serious renovation. The bathroom had mold and rust all over the tub! They had no water available to drink according to the front desk person.
Debra
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The pool was closed. Apparently this has been an issue with this hotel, would have never booked knowing this. Didn’t clean room. Snacks and soda limited supply. No manager on duty. Over priced for what it was.
Monica
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The overall stay was great. The bathroom need some updating. The toilet ran every 10-15 minutes and we were there 5 days. The tub mat should be replaced or bleached as well as tub needs a tub stopper and re-caulked or bleached.
janica
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Friendly staff, will stay again.
Paul
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We've stayed here in the past and it was a nice hotel. But I can't say that anymore. Staff was friendly but maintenance and general upkeep is sorely lacking. Mold, and dirt have taken over the place. Motel 6 is now an upgrade from this place.
Linda
with Friends
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nothing at all. Staff very rude ! Never stay again !
Nancy
Business and Leisure
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel was damp smelling. Room was worse. Air conditioner did not work. They were unable to fix it or move me to another room. Hot all night.
Michael
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff was professional and very efficient! Breakfast choices were very good, and fresh. The only nit I could pick is that the caulking needed replacing in the shower - I need to do that at home too ;-)
Number of reviews per page
20
40