Renaissance Hoi An Resort and Spa

Resorts
Cua Dai St., Cua Dai ward, Hoi An, Quang Nam Province, Vietnam, 560000
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About Accommodation

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Renaissance Hoi An Resort and Spa is a resort in a good neighborhood, which is located at Cua Dai ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi

Location Info

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Cua Dai St., Cua Dai ward, Hoi An, Quang Nam Province, Vietnam, 560000
Lobby Renaissance Hoi An Resort and Spa
Lobby 2 Renaissance Hoi An Resort and Spa

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Location


Renaissance Hoi An Resort and Spa is a resort in a good neighborhood, which is located at Cua Dai ward.

The resort is located only 6.8 km away from Old Town Lantern Boat.

Not only well positioned, but Renaissance Hoi An Resort and Spa is also one of resorts near the following Linh Ung Pagoda within 26.87 km and Nhà hàng Bà Rô within 28.68 km.

About Renaissance Hoi An Resort and Spa

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Renaissance Hoi An Resort and Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Renaissance Hoi An Resort and Spa.

All Facilities

Swimming Pool Renaissance Hoi An Resort and Spa
Swimming Pool
Functional Hall Renaissance Hoi An Resort and Spa
Functional Hall
Lobby Renaissance Hoi An Resort and Spa
Lobby
Exterior Renaissance Hoi An Resort and Spa
Exterior
Bedroom Renaissance Hoi An Resort and Spa
Bedroom

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool

Hotel Services

  • Bellhop
  • Welcoming drinks
  • 24-hour Receptionist
  • Laundry service
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference room
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • TV

Transportation

  • Airport transfer
  • Car rental

Connectivity

  • Free WiFi
  • WiFi (surcharge)

Things to Do

  • Spa

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Extra-person - Phu thu nguoi lon (01/12/21-30/11/22) _ Bed and Breakfast (BB): VND 1,440,000 _ Bed and Vinwonders (BV): VND 1,790,000
Extra-person - Phu thu nguoi lon (from 01/12/22) _ Bed and Breakfast (BB): VND 1,470,000 _ Bed and Vinwonders (BV): VND 1,830,000
Extra-person - Phu thu nguoi lon (31/12/22) _ Bed and Breakfast (BB): VND 5,150,000 _ Bed and Vinwonders (BV): VND 5,510,000
Child Policy applies at this hotel. Children under 4 years old can stay for free on the same bed with adult guests. Additional fee may apply for children from 4 years old and above who stay in the same room with adult guests.
Additional charge for child from 4-12 years old - Phu thu tre em 4-12 tuoi (01/12/21-30/11/22) _ Bed and Breakfast (BB): VND 680,000 (extrabed included) / VND 440,000 (no extrabed) _ Bed and Vinwonders (BV): VND 1,020,000 (extrabed included) / VND 780,000 (no extrabed)
Additional charge for child from 4-12 years old - Phu thu tre em 4-12 tuoi (from 01/12/22) _ Bed and Breakfast (BB): VND 700,000 (extrabed included) / VND 450,000 (no extrabed) _ Bed and Vinwonders (BV): VND 1,050,000 (extrabed included) / VND 800,000 (no extrabed)
Additional charge for child from 4-12 years old - Phu thu tre em 4-12 tuoi (31/12/22) _ Bed and Breakfast (BB): VND 2,560,000 (extrabed included) / VND 2,310,000 (no extrabed) _ Bed and Vinwonders (BV): VND 2,910,000 (extrabed included) / VND 2,660,000 (no extrabed)

Additional Policy

Off 30% for F&B and Vinwonder ticket for guest who book successfully program Stay 2 Pay 1, Stay 3 Pay 2 & Stay 04 nights 50% off

•Guests who have made bookings in this period are allowed to change their reservations to a later date or receive a refund for cancellation, according to Vinpearl’ s policy.
•Guests who planned to book a stay at Vinpearl including Vietnamese and foreigners arriving from overseas need to
Provide health certificates proving they are free of Covid-19 virus, issued by health authorities of Vietnam or originating countries within 2 days prior to departure date, or medical certificates of completion of 14-day quarantine period in Vietnam issued by Vietnam authorities.
Guests who can not provide the documents as mention above, will be required to sign an agreement to commit to the quarantine period of 14 days at Vinpearl. According to the regulations of the Ministry of Health and Government of Vietnam, before commencing the period of stay previously booked. All costs associated with the quarantine period are paid for by guests. Vinpearl have the right to refuse guests who do not sign the quarantine agreement and will issue the refund where applicable.
•Following the order of the Government of Vietnam to temporarily close entertainment zones from March 24, 2020, VinWonders Nam Hoi An will stop receiving visitors until further notice; VinWonders Nha Trang, Phu Quoc & Safari Phu Quoc will stop receiving outside visitors and only receive guests staying at Vinpearl hotels who wish to visit the parks during their stay.
•During this period, Vinpearl have the right to provide guests’ information to coordinate with the authorities to prevent and control the coronavirus pandemic (Covid-19).
Vinpearl are committed to taking strict measures to ensure the health and safety of our guests as well as the community. We highly appreciate your understanding and support. Together, we will overcome this challenging period and resume normal operations very soon.
Extra-person - phụ thu người lớn (01/12/21-30/11/22) _ Bed and Breakfast (BB): VND 1,440,000 _ Bed and Vinwonders (BV): VND 1,790,000
Extra-person - phụ thu người lớn (from 01/12/22) _ Bed and Breakfast (BB): VND 1,470,000 _ Bed and Vinwonders (BV): VND 1,830,000
Extra-person - phụ thu người lớn (31/12/22) _ Bed and Breakfast (BB): VND 5,150,000 _ Bed and Vinwonders (BV): VND 5,510,000
Child Policy applies at this hotel. Children under 4 years old can stay for free on the same bed with adult guests. Additional fee may apply for children from 4 years old and above who stay in the same room with adult guests.
Additional charge for child from 4-12 years old - Phụ thu trẻ em 4-12 tuổi (01/12/21-30/11/22) _ Bed and Breakfast (BB): VND 680,000 (extrabed included) / VND 440,000 (no extrabed) _ Bed and Vinwonders (BV): VND 1,020,000 (extrabed included) / VND 780,000 (no extrabed)
Additional charge for child from 4-12 years old - Phụ thu trẻ em 4-12 tuổi (from 01/12/22) _ Bed and Breakfast (BB): VND 700,000 (extrabed included) / VND 450,000 (no extrabed) _ Bed and Vinwonders (BV): VND 1,050,000 (extrabed included) / VND 800,000 (no extrabed)
Additional charge for child from 4-12 years old - Phụ thu trẻ em 4-12 tuổi (31/12/22) _ Bed and Breakfast (BB): VND 2,560,000 (extrabed included) / VND 2,310,000 (no extrabed) _ Bed and Vinwonders (BV): VND 2,910,000 (extrabed included) / VND 2,660,000 (no extrabed)

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Renaissance Hoi An Resort and Spa?
There are top facilites at Renaissance Hoi An Resort and Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Hoi An Resort and Spa?
The standard check-in time at Renaissance Hoi An Resort and Spa is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 40 verified guests reviews
8.5
Impressive
Fantastic
17
Very Good
16
Satisfying
0
Average
7
Poor
0
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TH
Trần H. T.
Holiday
9.4
/ 10
21 Sep 2022
Review photo of Renaissance Hoi An Resort and Spa from Tran H. T.
Review photo of Renaissance Hoi An Resort and Spa 2 from Tran H. T.
Review photo of Renaissance Hoi An Resort and Spa 3 from Tran H. T.
Review photo of Renaissance Hoi An Resort and Spa 4 from Tran H. T.
Review photo of Renaissance Hoi An Resort and Spa 5 from Tran H. T.
Review photo of Renaissance Hoi An Resort and Spa 6 from Tran H. T.
Review photo of Renaissance Hoi An Resort and Spa 7 from Tran H. T.
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Nguyen T. T. N.
9.7
/ 10
15 May 2022
Attentive service. Discounted surcharge for your child 10 years old. Free 1 meal for 2 people, but the food 4 people can't eat. Delicious 5 star quality. Breakfast buffet is very good, served with machine-made milk coffee, but the coffee is not very good. Hi. But the service guys are very cute 10 points for this trip If possible, I will go here again
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2 liked this review

tt
truong t. v. a.
Holiday
9.7
/ 10
01 Feb 2022
Great, good resort, dedicated service staff
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1 liked this review

TP
Tran P. M. N.
Holiday
9.7
/ 10
04 Jan 2022
Service of Vinpearl is excellent. Everything is ok
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TT
Tran T. P.
Holiday
9.3
/ 10
07 Feb 2022
The overview is ok, the details are still not good.
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1 liked this review

NM
Nguyen M. H.
Holiday
6
/ 10
31 Jul 2022
1. Extremely unprofessional staff: Maybe you are new.ok.but at least need to train and show professionalism with a 5* hotel. • On the first day of check-in, 7/29/2022, standing for 30 minutes, you can't check in, you will be ignored in the end, another friend who seems to have worked longer to receive it and say: they are the only friends you can sympathize with. .ok •In the morning of July 30, 2022 after leaving the room at 8:30, I told the front desk friend to clean the room for him and he paid for the room on July 30, 2022. 11:30 when I check in to rest, the room is the same and no one cleans it. I called the front desk and I said: he told me to clean the room for him but why didn't he. She replied bgio e to the person to clean it. I'm not sorry half a sentence. • In the morning of July 31, 2022 at 7:50 am, I checked out because I had a flight at 9:30. Continue to wait for 30 minutes with the reason that he has not paid for the room on July 30, 2022. I said, if you don't pay, who will let you stay here, I check again and again, she said that the receptionist collected the money but forgot to enter the phone. ok :). I think I must have passed the gate, oh no? The receptionist called back, I am missing 2 towels from you :). Nearly 4 million / night, but I think you stole 2 face towels from me. Because the housekeeping did not bring it in because he told me to clean the room. Do you understand? And finally, still no apology. Extremely unprofessional and frustrating. 2. Never come back and this is a bad experience: • compared to a 5* hotel, I rate it as 1 * • the service is too poor, not bad, I open the door myself. , children too. but the door in the lobby is too heavy • call for support, it may take 30 minutes to show up • and Vin's culture is nowhere to be seen, when wrong, there is no apology. Oh, forgot, the hotel gives you a bonus gala diner on the evening of July 30, 2022 at the swimming pool without notice. The content is from 18-22 pm we will use this swimming pool. :)
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Nguyen T. H. Y.
8.5
/ 10
12 Feb 2023
Phòng giống hệt hình ảnh, sach sẽ, nhân viên vui vẻ, nhiệt tình. Nhưng phòng mình thu thêm phụ phí cho trẻ em 4-12t nhưng lại không được bổ sung thêm đồ dùng cá nhân

2 liked this review

NM
Nguyen M. H.
Holiday
6
/ 10
31 Jul 2022
1. Nhân viên cực kỳ thiếu chuyên nghiệp: Có thể các bạn mới.ok.nhưng ít nhất phải cần đào tạo và thể hiện sự chuyên nghiệp với 1 khách sạn 5*. •Ngày đầu vào nhận phòng 29/7/2022,đứng đúng 30p không check in được phòng,bạn nhận thì lơ ngơ cuối cùng phải 1 bạn khác có vẻ làm lâu hơn ra tiếp nhận và nói: các bạn ấy mới anh thông cảm.ok •Sáng 30/7/2022 sau khi ra khỏi phòng là lúc 8h30,mình có dặn bạn lễ tân e cho dọn phòng cho anh và anh thanh toán tiền phòng ngày 30/7/2022. 11h30 khi mình về nhận phòng để nghỉ,phòng y nguyên và không có ai dọn cả.gọi lễ tân mình bảo: anh dặn e dọn phòng cho anh nhưng sao không dọn.bạn ấy trả lời bgio e cho người dọn được không ạ.ko xin lỗi nửa câu. •Sáng 31/7/2022 7h50 mình trả phòng vì 9h30 bay. Tiếp tục cho chờ 30p với lý do anh chưa thanh toán tiền phòng ngày 30/7/2022. Mình có nói, ủa anh không thanh toán thì ai cho anh ở vậy em,check đi check lại thì bạn ấy bảo do bạn lễ tân thu tiền nhưng quên không vào máy anh ạ.ok:)))). Mình nghĩ chắc qua cửa ải rồi, thì ôi ko? Bạn lễ tân gọi với lại,a ơi thiếu của e 2 cái khăn mặt:)))). Gần 4tr/đêm mà e nghĩ anh ăn cắp của e 2 cái khăn mặt hả e. Do bên dọn phòng không mang vào vì htrc anh dặn dọn phòng đó.E hiểu chưa? Và cuối cùng vẫn không 1 lời xin lỗi.cực kỳ thiếu chuyên nghiệp và gây bức xúc. 2.Không bao giờ quay lại và đây là 1 trải nghiệm tồi tệ: • so với 1 khách sạn 5* thì mình đánh giá là 1 * • dịch vụ phải nói là quá kém chứ không phải kém,ra vào mình tự mở cửa,trẻ con cũng vậy.mà cửa ở sảnh thì quá nặng • gọi hỗ trợ thì 30p may ra mới có mặt • và văn hoá của Vin đâu không thấy,khi sai không thấy 1 lời xin lỗi. À quên, khách sạn con bonus cho mình thêm quả gala diner vào tối ngày 30/7/2022 tại bể bơi mà không báo trước.Nội dung là từ 18-22h chúng tôi sẽ sử dụng bể bơi này.:))))))
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1 liked this review

VM
Van M. P.
4.8
/ 10
02 Aug 2022
Mình cùng gia đình ở vinpearl hội an cửa đại 3 đêm nhưng không ấn tượng về resort này. Mình đã từng ở nhiều khách sạn/resort 5 sao khác. Resort ở quá xa trung tâm. Ăn uống, đi lại không thuận lợi. Gọi grab xa thì OK nhưng khoảng 5-6 km không được. Tủ lạnh không mát. Gọi nhân viên thì họ mới thay cho tủ khác, hoa quả mình mang theo bị hỏng hết. Nhân viên không nhiệt tình như khách sạn 5 sao khác mình đã ở. Không có bể bơi trẻ em, không bơi được ở bãi biển do sụt lún. Đồ ăn không đa dạng, 3 bữa đều như nhau. Mình có 2 bé trên 4 tuổi, lúc đến chỉ thu 1 bé, hôm sau lại thu thêm bé khác. Nhân viên bảo do quên. Chìa khoá phòng bị khoá sau hôm đầu tiên dù mình ở 3 đêm. Lúc đi chơi về mệt phải chạy xuống nhớ kiểm tra lại. Họ nói lý do nhân viên nhầm lẫn. Chắc sẽ không quay lại hoặc đợi đến 70 tuổi quay lại nghỉ dưỡng sẽ phù hợp hơn. Gia đình có trẻ em hoặc các bạn trẻ không phù hợp.
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Lobby 4 Renaissance Hoi An Resort and Spa

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