|Check-in Time Limit|
|1 hour before departure|
Thai AirAsia X is part of the airline AirAsia X. With the slogan "Now Everyone Can Fly Extra Long," Thai AirAsia X serves long-haul flights from Don Muang International Airport in Bangkok. Running since 2013, Thai AirAsia X uses six Airbus A330-300 aircraft. Known as a low-cost carrier, Thai AirAsia X provides 12 seats in Business Class and 365 seats in Economy Class.
Economy Class on Thai AirAsia X is available for those who want to experience long-haul flights at an affordable price. A passenger is allowed to bring a maximum cabin baggage of 7 kg and a maximum checked baggage of 20 kg. Passengers can enjoy food and drink, from Thai cuisine to international meals, at certain prices while traveling with Thai AirAsia X.
Passengers in Economy Class can only order one food item and one drink item. For example, for an ASEAN Combo Set, passengers will get a portion of pineapple rice and a choice of a can of soda or a bottle of green tea.
Premium Class on Thai AirAsia X—also known as The Quiet Zone—is available for passengers who want to feel the comfort of Business Class, with less noise during the flight. Every Premium Class passenger is entitled to 25 kg of checked baggage. Food and drinks, such as bottled mineral water, carbonated drinks, or coffee, are available during the flight.
Passengers in Premium Class always get the top priority on Thai AirAsia X, and this also applies for meals. They can purchase more than one set of meals during their flight. They can order, for example, a portion of Biryani rice and water, as well as some peanuts for snacks.
Business Class on Thai AirAsia X features upholstered leather seats for passengers who want to experience a comfortable long-haul flights at affordable prices. Business Class passengers are entitled to 40 kg of checked baggage allowance.
Passengers sitting in the Business Class can order more than one portion of food and drink. For instance, in addition to the ASEAN Combo Set, they can order ASEAN dessert. The choices of dessert include coconut pudding, mango sticky rice crepe, and fresh orange juice called Orange Sunshine. Carbonated drinks and snacks, such as chocolates and peanuts, are also available.
Passengers can become members of AirAsia BIG and start collecting their AirAsia BIG Points. AirAsia BIG members will get to enjoy a variety of benefits, including priority access to promo tickets, which means receiving the notification a day earlier than other passengers do and earning discounts or free vouchers from their accumulated points. AirAsia BIG Points can be redeemed for discounts on the next flight ticket purchase, hotel stays, meals at restaurants, or entrance tickets to tourist attractions. AirAsia BIG members also gains free access to the Premium Red Lounge at airports.
To ensure maximum comfort for its customers before boarding, Batik Air provides an airport lounge. Batik Air lounge is located in Terminal 1C of Soekarno-Hatta International Airport and can only be accessed by Business Class passengers. In this airport lounge, passengers can relax, grab a drink, have a quick lunch, and squeeze in some work with its fast WiFi connection, not to mention enjoy a great selection of entertainment, from television and newspapers to magazines. Batik Air Lounge helps passengers feel refreshed before they continue their flight.
The Thai AirAsia X male flight attendant uniform is dominated by the color black. They are dressed in black suits with high collars, with a shirt or a white T-shirt underneath, completed with black trousers and shoes. Meanwhile, the female flight attendants wear bright red uniforms, in line with the color of Thai AirAsia X logo. They wear a red blazer with ¾ sleeves, also with a white blouse underneath, together with knee-length red skirts. The uniform is completed with dark-colored, low-heeled shoes. All Thai AirAsia X flight attendants wear the AirAsia logo pin on the left chest of their black suits or red blazers.
Max. 7 kg (1 hand baggage + 1 personal item)
Max. 20 kg (Dimension: 81 x 119 x 119 cm)
Max. 40 kg (Dimension: 81 x 119 x 119 cm)
Please find the check-in time for all Thai AirAsia X flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
2 hours before departure
1 hour before departure
3 hours before departure
Online check-in is also available for Thai AirAsia X flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Thai AirAsia X Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Thai AirAsia X Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Thai AirAsia X directly to reschedule.
Thai AirAsia X (IATA code: XJ) is part of the airline AirAsia X, and is affiliated with Virgin Group and Air Canada. Thai AirAsia X serves all long-haul flights from Don Muang International Airport in Bangkok. Operating since 2013, Thai AirAsia X uses six Airbus A330-300 aircraft, with an average age of 8 years old. On 21 October 2008, AirAsia X received its first A330 aircraft in Toulouse, France. For seven consecutive years, from 2009 to 2015, the World Airline Survey by Skytrax had named Thai AirAsia X as the airline with the Best Affordable Rates Around the World. The airline also received a similar award from Skytrax on 12 July 2016 at Farnborough International Airshow in England. The award was received by CEO of AirAsia Group, Tony Fernandez, and President of AirAsia Indonesia, Ridzeki Tresno Wibowo. Thai AirAsia X provides its passengers with a free cabin baggage allowance of no more than 7 kg. The cabin baggage must also fit in the overhead compartment above the passenger’s seat or under the seat in front of the passenger. Economy Class passengers do not receive free baggage allowance, but Business Class passengers are entitled to 20 kg of checked baggage free of charge. Thai AirAsia X also offers its passengers extra conveniences. One of the advantages of Thai AirAsia X is the Quiet Zone facility on rows 7 to 14. This zone is also a favorite to many passengers in need of some quiet time during the flight. The Quiet Zone can minimize the usual commotion which is often heard in Economy Class. Passengers in this section are expected to be quiet. The lighting in this zone is also very soft, so as to not not disturb passengers who want to rest. Passengers in the Quiet Zone will receive their meals quicker than those in other classes, have more spacious legroom, and be able to enjoy extra pillows and blankets, so that they can have a total relaxation during the flight. Thai AirAsia X also offers its passengers extra facilities, such as shopping catalogs that are available onboard. These shopping catalogs can give passengers ideas on what to get their loved ones, should they’ve forgot to buy them souvenirs. AirAsia X also works with OptionTown, which offers three types of services to enhance passengers’ comfort during their flights, all at affordable prices. The three services include Upgrade Travel Option (UTo), Empty Seat Option (ESo), and Flight Pass Option (FPo). Upgrade Travel Option (UTo) allows passengers to request an upgrade for their flight classes, from Economy Class to AirAsia X Premium Flatbed. Meanwhile, passengers requiring a higher level of privacy can utilize ESo. ESo is useful only if passengers travel alone or in pairs, but still need a certain amount of private space. FPo is suitable for passengers requiring a high level of flexibility and cost savings when booking their flight tickets, as it allows passengers to conveniently pre-purchase a number of flights at an agreed price and enjoy the privilege of booking flights later per the passenger’s need. FPo is perfect for those who frequently travel abroad.
Thai AirAsia X was established in 2007. The airline is a joint venture of AirAsia X, a sister company of AirAsia. AirAsia X began its operation on 2 November 2007 with a flight from Kuala Lumpur International Airport, Malaysia, to Gold Coast Airport in Australia. AirAsia X, which was formerly known as FlyAsianXpress Sdn. Bhd., runs budget long-haul flights. The idea to build the company came from Tony Fernandes, CEO of AirAsia, who on 11 April 2007 announced that FlyAsianXpress’s rural routes would be transferred to Firefly, a subsidiary airline of Malaysia Airlines. Later that month, the Malaysian Government issued a statement that Malaysia Airlines would take control of the rural air service (RAS) operations of FlyAsianXpress. The government also guaranteed that they would bear any financial loss. Malaysia Airlines, under MASwings, officially announced its acquisition of the RAS operations of FlyAsianXpress on 1 October 2007. As MASwings took over the RAS operation of FlyAsianXpress, the latter changed its name from FlyAsianXpress Sdn. Bhd. to AirAsia X Sdn. Bhd. AirAsia X has since had a new marketing focus, that is to serve low-cost long-haul flights. On 17 May 2007, Tony Fernandes declared a plan to operate cheaper flights from Malaysia to Australia. Avoiding Sydney Airport due to its high fees, he planned to concentrate on Williamtown Airport in Newcastle, Melbourne's Avalon Airport, and Adelaide Airport. In August 2007, AirAsia X announced that it would open its inaugural route from Kuala Lumpur to Gold Coast with fares starting from MYR 50 (AUD$17). It was later announced that 20% of AirAsia X’s shares would be bought by Sir Richard Branson of the Virgin Group. As a result, the airline was able to finance its aircraft purchases. The next month, the first AirAsia X aircraft arrived, and was called "Semangat Sir Freddie" or "the Spirit of Sir Freddie”, marking a big leap for the company. As a low-cost carrier, AirAsia X claims to have one of the lowest operating costs of any airlines operating long-haul flights in the world. To reduce its operating costs, the airline organizes different aspects of their operations with its larger affiliate, AirAsia. All of the staff requirements, marketing, fuel-hedging, and computer systems are meticulously calculated. This strategy has allowed the company to take economic advantage beyond the normal scale, thus making it possible for it to provide cheaper flights with maximum convenience. Based in Malaysia, AirAsia X flies to destinations within Asia and Australia with its 31 aircraft. One year after its establishment, in 2008, AirAsia X received the inaugural the New Airline of The Year award by the Center for Asia Pacific Aviation (CAPA). On 18 September 2013, AirAsia X signed an agreement with their shareholders, Tassapon Bijleveld and Julpas Krueospon. A new company with the name Thai AirAsia X Company Limited would own 49% of AirAsia X’s shares. The company’s new airline, Thai AirAsia X, was developed in 2014. On 3 February in the same year, Thai AirAsia X received its Air Operator’s Certificate from the Department of Civil Aviation of Thailand. Due to its reference to the LCC (low-cost carrier) rate, Thai AirAsia X provides 12 seats in Business Class and 365 seats in Economy Class. With the slogan"Now Everyone Can Fly Extra Long”, initially Thai AirAsia X served six flight routes to three countries, which are Japan, Korea, and Thailand. On 16 May 2016, Thai AirAsia X opened routes to Tehran, Iran. The flight service to Tehran first commenced operations on 21 and 22 June 2016. Since Iran is an Islamic country, Thai AirAsia X adjusted the uniform of its airline crew in respect of the country’s culture. Female flight attendants wear long-sleeved red blazers and slacks, completed with black headscarves and shoes. Pilots, on the other hand, wear white shirts, black or dark blue trousers, ties that match the color of their trousers, and loafers. What marks them as a member of the Thai AirAsia X crew is the insignia worn around their neck. However, in December 2016, Thai AirAsia X discontinued its Middle Eastern operations. All flights to Tehran and Muscat had also been canceled.
Here’s how you can book your Thai AirAsia X ticket online:
Payment for your Thai AirAsia X ticket can be made via bank transfer (ATM/Internet Banking/bank teller), credit card, pay at stores or post offices. For complete information about payment methods, please visit How to Pay.
Thai AirAsia X e-ticket is an eligible proof for booking an Thai AirAsia X flight. Show your e-ticket during check-in at the Thai AirAsia X counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.