TownePlace Suites Colorado Springs Garden of the Gods

Explore TownePlace Suites Colorado Springs Garden of the Gods
8.8
Very Good
From 847 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

9.0

Traveler Reviews TownePlace Suites Colorado Springs Garden of the Gods

Number of reviews per page
20
40
Top reviews
Jerry
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Flies in the room, requested room cleaning three times. Everytime assured it would be done but not cleanrd til day 4th day, dryers out of service the whole time we were there, no hot water last day we were there, Shower door off if hinge, not fixed til day before we left. One day breakfast out if brown syger plastic glasses and coconut topping. Trash behind side table on day of arrival. Television control didn't always work buttonfor on/off Channels stalled delayed.
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DeAnn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Decent stay for one night, got in late and needed something last minute. Property was average, needs some updates
Stephanie
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was ok. Our room smelled like mildew and it was overall just run down.
Renee
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unfortunately, our room was dirty (trash left from previous guest), tv did not work, had to go to lobby to get toilet paper and towels & bed was not made properly making us question whether they were fresh sheets.
Nicole
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was clean and we enjoyed the 2 bedroon suite! Building is starting to age a bit, but no complaints aboit our room, other than the walls being thin (as most hotels seem). Breakfast was what youd expect for free. Outdoor pool was clean and tidy. Staff was super friendly. Would absolutely stay again.
John
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and comfortable room, but the room had not been cleaned thoroughly. For example, there's a desk/table combo - and they hadn't pulled out the table to clean the surface (so it was sticky).
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and the water was hot. Pool is heated and made for a relaxing evening.
MARIA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was good only problem was the breakfast bar didn’t have too much of a selection and the lady refilling had her headphones on which I thought it was disrespectful because customers could be asking her questions so she has to be attentive to customers
Susan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stay in hotels all over, and I’ve never had an experience quite like this, even my cheap boutique Mexico hotels. I traveled for my daughter’s softball tournament and picked a place that would sleep myself and 2 pre teens, and had a kitchen. I did not know that I was going to be in the mix of lower end apartment style drama, and at risk youths under 24/7 supervision. We paid the premium 4th of July pricing, while fighting and gunshots rang out in the parking lot right when we were outside!!! We witnessed it all, and my kids were shook up and no longer wanted to walk alone in the hotel. After it cleared up, there was drama again right when we were trying to get to bed early for a 5 am wake up call. Not much sleep occurred that night. Our softball team planned to swim the next day too, but clearly we couldn’t do that and feel safe, so we had to go to a town pool, which was packed and had a fee to enter. Anyone who does competitive sports, knows the days are very long and you just want a place to lay your head, eat, rest and rejuvenate for the next day of games. I spent that next day, while trying to help with the team, on the phone with Marriott and looking for a new place. We couldn’t find a good fit, as it’s now last minute. What does this solo traveling mom now do? We stayed begrudgingly and 2 days later, the police were back! This time due to an at risk youth whom is housed at this hotel, what! I’ve yet to hear from Marriott with a resolution or partial refund.
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Debra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed a night and the hotel was clean and staff friendly. No frills but amazing beds! We will definitely stay here again.
derek
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My room was overbooked and I could not get the room I needed
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were very friendly. I would give a 5 star except the shower was clogged and the handle fell off. It was the weekend so they didn’t have maintenance. We stayed 5 nights. Pool was great.
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quaint little area, perfect pool and central to everywhere we wanted to go!
Kathryn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful area with mountain view
ramon
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice comforable place and close to family
Renee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Awesome! We had the pleasure of staying in Colorado Springs at this Marriot Resort for over a week. The suite...staff...breakfast...and amenities were exceptional. It was better than a home away from home. Convienent to plently of choices for food and attractions with a great view of Pikes Peak. Valerie, Sarah, Hayley, Aaron, Sandy, Cris, and Brandy to mention afew...THANK YOU for making us feel like family. Your aim to serve our needs was appreciated and achieved. We will miss you, but will definitely choose to return.
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Laura
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice stay
Deborah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The pool was not open as stated and seemed apocalyptic, lots of noise from the next room, outdated slow TV’s, seriously uncomfortable bed. A nice staff that should find another place to work. Didn’t stay out whole stay.
Paul
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The fully stockd kitchen was GREAT having the ability to prepare my own meals.👍
Kimberly
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I live in Aurora and sometimes have to commute to Colorado Springs and my job was 1 Mile away. Early am departure but slept well. I do need a receipt for my 2 stays emailed to me please. May 4 and May 15 I believe is when I was there. Nice place!
Number of reviews per page
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