Holiday Inn Express & Suites PROSPECT HEIGHTS by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites PROSPECT HEIGHTS by IHG, an IHG Hotel
9.0
Exceptional
From 753 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express & Suites PROSPECT HEIGHTS by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Chasidy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast in the morning is awesome w/many options. They also have a nice dining area for ppl to eat and an outside patio. I would definitely choose this place again.... And there's a Dollar tree just a walking distance away😉
Alexander
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

P
Cynthia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The brefest was very good. The front desk employees were trying to be nice but you could tell it was forced. They didn't clean our room, so the next morning i went down and told the front desk (he did not believe we did not have "not now" sign on our door - then that night when we got back the room was not cleaned that day either - i went down to the front desk to get clean towels, and again she did not believe we did not have the "not now" sign hanging on the door. We stayed 4 nights and 2 of the days they did not clean the room.
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Brittany
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not clean. Lots of hair - in the towels, on the floor.
Steven
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A great hotel
Randy
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice little holiday inn in wheeling prospect heights area. Lots of parking close to hotel.., good layout for the mobility impaired where you dont have that much walking to get comfy. They actually had a decent breakfast although i wanted some juice i couldnt find. Not to say it wasnt there i didnt see it. Close to major roads.
Victoria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I really enjoyed staying here. Friendly, clean, spacious. Great location and price.
Melissa
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ok
Arlet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Housekeeping service was daily, they always made sure beds were made and we had clean towels. Breakfast was good and fresh every morning.
Sherry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff and excellent breakfast
Marcy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is clean and employees very nice and helpful. The parking can be frustrating. The front entrance parking lot is small and doesn't go all the way through. We came to the front but there was no parking and turning around was precarious with other vehicles trying to access main door. Plenty of parking in back but the door is locked so if you haven't checked in yet you will need to walk around the building with bags to get in.
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Govind
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Victor
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place to stay would stay here again!
Tim
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Solid property for the rate. Service was good. Morning breakfast buffet well maintained and offered variety. Housekeeping service was requested on 2nd day, which never happened, but not a big deal.
Diane F
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Second time we’ve stayed. Good quality all around. Will likely stay here again.
FRANCIS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Exceptional. We would book there again.
Ramsha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff not good.
Dennis
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The visit was fine. Issues with housekeeping and leaving coffee and cups in room. Sporadic at best. Breakfast is fine for two days, but repetitive after 2 days. Bananas are scarce.
Julie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel was clean and mostly quiet. Rooms facing Milwaukee Ave. were noisy.
Keli
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice beds!
Number of reviews per page
20
40