Overall Ratings & Reviews Super 8 by Wyndham Sumter

I've stayed here before. The last room I was in was in better shape than this most recent one. Rooms were clean. A/C was preset to a temp much warmer than I preferred. I may give this hotel one more try on my next visit to see if improvements have been made.

This was the only hotel in the area not booked and the price was good. The location is good near to alot of food places, dollar general and walmart near by. The staff was friendly, and the owners are family owned. They provided the cleaning of the rooms. They came around and provided cleaning during the day. I was not pleased with the rooms, i went through expedia and requested two non smoking queen double beds rooms, When checked in, i was told that they only had one non smoking and one smoking rooms. Nothing else was available. the other room , the nonsmoking room was decent BUT. ..The smoking room was horrible. smelled like stale smoke. Bedspread had tiny holes, the bathr room was not cleaned well. i seen small roaches then a big roach in the bathroom, and under the refrigerator. we had to go to walmart to get cleaning supplies to disinfect and spray both beds, bathroom and tub/shower. The light in front of the room was out and dark, My sister and nephew had to come to our room the nonsmoking room to take a shower. The rooms doors was dirty, need to be wiped and painted, as well as the walls. The linens was some white and other dingy.. Bring your own . Some of the hotel residents was very loud, slamming doors and arguing all night near my room which was at the end towards the back entrance. It was evident that people lived there maybe like from a shelter . The soda machines, did not work, the ice machine outside, the continental breakfast was wack.

Very dirty, I saw roaches,asked for non smoking the gave me a smoking room, I had 2 buy cleanig supplies

Nothing like the pictures. Continental breakfast if that at best. 2-3 tables in lobby for breakfast. Had to stuff towels at bottom of joining door from the smell of smoke. Checkout is at 11 but be ready by 10:30 as they will wait outside your door waiting. Never wrote a review before but this could’ve been a lot better.

Pleasant staff at the front desk. A few things in the room could use a little attention

Okay.

No complaints

Staff was great checking in. Room was decent. The shower head didnt look like its been clean. Noticed webs in the corner of the shower. It was quiet over night but 6am people were slamming doors.

Quiet and convenient

Soap,shampo not enough

Ok

Housekeeper attitude was very horrible.

Good location. Great staff. The white woman at the front desk and a South Asian gentleman (manager/owner?) Were professional and kind. My first room was filthy and the woman at the front desk immediately gave me a better room. The walls could be cleaner, all Toiletries should be present, and better quality towels. I had a relaxing time. So much so I decided to book an additional night. However that was cut short due to someone waking me from my sleep early morning, claiming to be the front desk, immediately accusing me of making noise, cursing me out with the foulest of language and threatening to assault me! I immediately called Hotels.com to cancel the reservation and exited the premises. Note: i have a major issue wjth Hotels.com requesting i stay on the premises/go to front desk aftee stating I am in danger. Moreover, the front desk assured us ,it was not them and granted a refund. I enjoyed the level of customer service but may never book again due to my person being threatened by someone with mental or emotional issues threatening my safety. I can protect myself but this was utterly insane!

My hotel stay was very good. My room was very clean and there was very little noise from the outside. I wish I knew the lady who checked me in. She was very nice and friendly.

It was just a rest day before I hit the road again. It was a convenient and great location.

Easy access, clean room, quiet area.

The room has an infestation. Roaches everywhere

The breakfast was good and staff was helpful and courteous.

Quiet friendly

Staff is very helpful. At this place.